Element at Valley West
#7,386 #2 #13

What is epIQ?

Element at Valley West

4101 Woodland Plaza, West Des Moines, IA 50266
(301 Reviews)
$870 - $1,365/mo

Move-In Specials

Move in before May 21 and receive June rent for Free! Schedule your tour today!

Floor Plans & Pricing

1 Bedroom

A1p

1 Bed, 1 Bath | 725 sq. ft.

$975 - $995

3 Available Units

See Floor Plan Details

A1c

1 Bed, 1 Bath | 725 sq. ft.

$870

1 Available Unit

See Floor Plan Details

2 Bedrooms

C5c

2 Beds, 2 Baths | 1,215 sq. ft.

$1,150 - $1,210

3 Available Units

See Floor Plan Details

C4c

2 Beds, 2 Baths | 1,185 sq. ft.

$1,175 - $1,195

3 Available Units

See Floor Plan Details

C4p

2 Beds, 2 Baths | 1,185 sq. ft.

$1,275 - $1,335

3 Available Units

See Floor Plan Details

C6p

2 Beds, 2 Baths | 1,265 sq. ft.

$1,345 - $1,365

3 Available Units

See Floor Plan Details

B1p

2 Beds, 1 Bath | 1,040 sq. ft.

$1,075 - $1,095

2 Available Units

See Floor Plan Details

C1p

2 Beds, 2 Baths | 1,070 sq. ft.

$1,115

2 Available Units

See Floor Plan Details

B1c

2 Beds, 1 Bath | 1,040 sq. ft.

$950

1 Available Unit

See Floor Plan Details

C2c

2 Beds, 2 Baths | 1,100 sq. ft.

$1,035

1 Available Unit

See Floor Plan Details

C2p

2 Beds, 2 Baths | 1,100 sq. ft.

$1,135

1 Available Unit

See Floor Plan Details

C6c

2 Beds, 2 Baths | 1,265 sq. ft.

$1,195

1 Available Unit

See Floor Plan Details

C5p

2 Beds, 2 Baths | 1,215 sq. ft.

$1,285

1 Available Unit

See Floor Plan Details

C3c

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

C3p

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

C1c

2 Beds, 2 Baths | 1,070 sq. ft.

See Floor Plan Details

3 Bedrooms

D2p

3 Beds, 2 Baths | 1,525 sq. ft.

See Floor Plan Details

D1p

3 Beds, 2 Baths | 1,435 sq. ft.

See Floor Plan Details

D2c

3 Beds, 2 Baths | 1,525 sq. ft.

See Floor Plan Details

D1c

3 Beds, 2 Baths | 1,435 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

3.0

Grounds

3.0

Safety

2.3

Office Staff

2.1

Maintenance

2.8

Neighborhood

3.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

20

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.00%

Manager’s Review Reply Time

C+

Average time to respond to reviews

35.35 days

View Community Timeline
View Community Timeline

Element at Valley West Reviews

(257)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1114829

Verified Resident 2022 - 2023

2/20/2023

Been good except needing speedier maintenance, we love the atmosphere here and how spacious our unit is. I also am glad the office is opening its door more, having much better communication is a good thing

    Manager

    2/24/2023

    Element at Valley West
    Hi, there! Our team is happy to hear you are enjoying Element at Valley West! We are happy to say we have added a new service team member now so hopefully that will help with maintenance speediness! Thank you for sharing your kind thoughts. We hope you continue to enjoy residing with us.
    Review Author Icon

    Resident 1112099

    Verified Resident 2023

    2/10/2023

    Really suggested to live hear. Good ambiance, everything is nearby like walmart, sams, coscto and we have a jordan creek mall which is a weekend entertainment for children and youngsters . Downtown is 20 minutes drive

      Manager

      2/13/2023

      Element at Valley West
      Thank you for your review and for choosing Element at Valley West as your home! We agree, our convenient location is such a great asset, and we're thrilled that you're making the most of it. We're happy that you're enjoying your stay and look forward to continuing to provide you with a wonderful living experience.

      Updated Review

      Review Author Icon

      Resident 1006058

      Verified Resident 2022 - 2023

      2/10/2023

      I used to be able to recommend this property, but the management of it has went downhill. We can never reach any property manager on site, the water in the apartments taste horrible and leave a slime build up. The windows in our apartment need… See More>
        Manager

        2/13/2023

        Element at Valley West
        Thank you for letting us know about the issues you're facing in our community. We invite you to contact us at elementatvalleywest@tricapres.com so that we may look into your concerns and see what we can do to ensure that all current and future residents receive the best in apartment living. We apologize for not addressing these issues sooner and look forward to speaking with you.

        Updated Review

        Review Author Icon

        Resident 603348

        Verified Resident 2016 - 2023

        2/6/2023

        It's comfortable and I like the size. Needs to be updated. Been here six or seven years and no updates or offers to. The grounds needs to be cleaned up. I spend time picking up trash and cleaning the hallways, as not to be embarrassed.

          Manager

          2/7/2023

          Element at Valley West
          Thank you for this feedback, and thank you for your help maintaining this community. We are diligently working on renovations and improvements to the grounds, and have added to our staff to ensure these things are completed by our team and not our residents. We sincerely appreciate your comments and the pride you take in this property. If you have any more feedback to share, we welcome you to send it to elementatvalleywest@tricapres.com. Thanks!
          Review Author Icon

          Resident 1109716

          Verified Resident 2023

          2/6/2023

          Overall the experience has not been good. AaaaaaaaaaaaaaAAAAAAAAAAAAAAAAAAAAAAAAAAaaaaaaaaaaaaaaaaaaa

            Manager

            2/7/2023

            Element at Valley West
            We are disappointed to hear this. If you could provide any context or feedback on your experience, please reach out to us at elemenatvalleywest@tricapres.com.
            Review Author Icon

            Resident 1101370

            Verified Resident 2023

            1/9/2023

            So far it has been great. The people here are very nice and there is a lot of area for animals to feel comfortable. There is plenty of area to park if you have friends over. The buildings are clean and the laundry is very… See More>
              Manager

              1/12/2023

              Element at Valley West
              Thank you for your review! We are so happy to hear that you have had a positive experience at Element at Valley West and we hope you continue to enjoy our community and everything it has to offer.
              Review Author Icon

              Resident 1094554

              Verified Resident 2018 - 2022

              12/14/2022

              Taylor was very professional and kept me updated through the whole process and made quick work of it once the parts came in. We are still waiting on a dishwasher but are confident we are in good hands

                Manager

                12/14/2022

                Element at Valley West
                Thank you for your review, and more importantly thank you for your vote of confidence in our team! We apologize that you experienced some issues to begin with, but with team members as great as Taylor, we fully expect a quick resolution!

                Updated Review

                Review Author Icon

                Resident 584327

                Verified Resident 2018 - 2022

                12/9/2022

                It's a nice community with good value for the money. The company that owns it now is working on updating apartments and cleaning up the grounds. The area is safe with little crime noticed. Easy access to everything!

                  Manager

                  12/12/2022

                  Element at Valley West
                  Thank you for the kind words, we are so happy you feel at home here! We are thrilled our residents notice our efforts to improve Element at Valley West!

                  Updated Review

                  Review Author Icon

                  Resident 1090424

                  Verified Resident 2022

                  12/5/2022

                  It's been wonderful! The staff is prompt with work orders and they clean up when finished! I love the location of the place. It's literally walking distance to major shopping and places to eat! My apartment is huge and affordable!

                    Manager

                    12/6/2022

                    Element at Valley West
                    Thank you for your review! We strive to provide the best in apartment living so we're happy that you enjoy all that we have to offer!
                    Review Author Icon

                    Resident 1090413

                    Verified Resident 2022

                    12/2/2022

                    I've lived here 7 months & have had water pour thru my ceilings (living room, kitchen & bathroom) 5 diff times- for 3 of those I had to almost bale water for 2 1/2 days before someone showed up to deal with it -… See More>
                      Manager

                      12/5/2022

                      Element at Valley West
                      We're sorry for the inconvenience that the leaks have caused. Thank you for sharing your experience with us. If there's any way we can be of further assistance, please contact our Engagement Manager at elementatvalleywest@tricapres.com. Your time in our community is important to us and we want to ensure a five-star experience.
                      Review Author Icon

                      Resident 1087452

                      Verified Resident 2018 - 2022

                      11/21/2022

                      ...........................................................

                        Manager

                        11/22/2022

                        Element at Valley West
                        We appreciate your review. We'd like to work on improving your experience so please contact our team at elementatvalleywest@tricapres.com at your earliest convenience. We're happy to assist you with any questions or concerns.
                        Review Author Icon

                        Resident 1084044

                        Verified Resident 2020 - 2022

                        11/10/2022

                        Don't move in here. You can't seem to get a home of anyone to help you or get to answer questions unless you leave a review on Google. I have a year to look for a better place. I can't wait to move...

                          Manager

                          11/14/2022

                          Element at Valley West
                          We're sorry to hear that you haven't been able to get a hold of us. Rest assured that this isn't what you should expect from our team and we'd like to make sure that we provide assistance with any requests you may have. Please reach out to our corporate team directly at info@tricapres.com. We hope to hear from you soon and look forward to assisting you.
                          Review Author Icon

                          Resident 1083092

                          Verified Resident 2022

                          11/8/2022

                          Nice place to live but it takes a long time to get things fixed and properly done. Very quiet and large living spaces. Shopping is very close and so are school, and parks. Nice neighborhood to go for walks .

                            Manager

                            11/8/2022

                            Element at Valley West
                            Thank you for choosing Element at Valley West as your home. We're proud to offer a wonderful community and services for our residents. Your kind words are appreciated and we hope you continue to enjoy your time here!

                            Updated Review

                            Review Author Icon

                            Resident 949830

                            Verified Resident 2020 - 2022

                            10/24/2022

                            I've loved living here. Hopefully management will get their act Together. I would like to come back here in the next two years. But unfortunately I have to break my contract at this time. I'm not happy that I have to leave. Thank you!

                              Manager

                              10/25/2022

                              Element at Valley West
                              Thank you for reaching out. We want to provide our residents with excellent experiences and would appreciate your insight into how we could have done that for you. When you have a moment, please contact our office at elementatvalleywest@tricapres.com so we can discuss your concerns. We look forward to hearing from you soon!

                              Updated Review

                              Review Author Icon

                              Resident 1048386

                              Verified Resident 2022

                              10/21/2022

                              Horrible. staff never responds to calls or emails even when marked urgent. no one in the office and when she is there the door is locked stating by appointment only but there is no way to schedule an appointment. would never recommend this place to… See More>
                                Manager

                                10/25/2022

                                Element at Valley West
                                Thank you for your honest review with us. Please speak to one of our team members at elementatvalleywest@tricapres.com to schedule an appointment with the engagement manager. We're always here for you and want you to have a five-star experience!
                                Review Author Icon

                                Resident 1075535

                                Verified Resident 2022

                                10/14/2022

                                The leasing agent was not thorough and my rent is higher than that was quoted, but the next agent that helped me was amazing so I am 50/50 right with my experience. The apartment is a little outdated, but I expected it to be for… See More>
                                  Manager

                                  10/16/2022

                                  Element at Valley West
                                  Thank you for sharing your positive experience with our team. We're always happy to help should you ever need assistance, so please don't hesitate to reach out. Have a great day!
                                  Review Author Icon

                                  Resident 1070281

                                  Verified Resident 2022

                                  9/27/2022

                                  Wouldn't recommend this place, 3 months, and still many things unfixed. The bathtub is unusable because they painted it and it chips off in the water. It leaks around the sliding glass door when it rains hard, living room like a river. There is a… See More>
                                    Manager

                                    9/30/2022

                                    Element at Valley West
                                    Thank you for sharing your feedback with us. We understand your concerns and would be happy to speak with you regarding the issues you've addressed. Please take a moment to email management at elementatvalleywest@tricapres.com so that we may discuss in more detail. We look forward to connecting with you.
                                    Review Author Icon

                                    Resident 1069035

                                    Verified Resident 2022

                                    9/23/2022

                                    Office staff is slow to respond and seems to be off-site frequently. Maintenance guy Taylor is very helpful and good at his job. Building exteriors need some work but they're actively remodeling many units so I'm sure it's coming. Overall it's a decent place in… See More>
                                      Manager

                                      9/28/2022

                                      Element at Valley West
                                      Thank you for taking the time to share your review and positive remarks. We aim to provide residents with a great living experience and we are sorry for any delays regarding service. Our engagement manager is on-site multiple days a week, so please reach out to elementatvalleywest@tricapres.com to schedule an appointment for assistance. We hope to hear from you soon and we look forward to continuing your pleasant residency here at Element at Valley West!
                                      Review Author Icon

                                      Resident 1067831

                                      Verified Resident 2022

                                      9/19/2022

                                      The people you interact with can make or break your experience living somewhere. So far we've been very happy with how responsive and helpful the staff at Element are. The maintenance team is the best.

                                        Manager

                                        9/20/2022

                                        Element at Valley West
                                        Hello and thanks for the great review! We’re glad that you're having such a great time at Element at Valley West. If you have any further feedback, please let us know. We appreciate hearing from our residents!
                                        Review Author Icon

                                        Resident 1066302

                                        Verified Resident 2022

                                        9/14/2022

                                        Very nice community and very clean. The apartments on the inside are spacious and modern. Although there could be some minor touch ups on little things like trim, paint, and windows. Overall it is a great apartment.

                                          Manager

                                          9/15/2022

                                          Element at Valley West
                                          Our team here at Element at Valley West sincerely appreciates your kind feedback. Thank you for taking the time to share your positive review. We hope you continue to have a pleasant experience in our community and a wonderful rest of your day!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1062649

                                          Verified Resident 2022

                                          9/12/2022

                                          Horrible. Very poor service. No response from anyone who can help me. No resolution to reported issues. Called the office and never get an answer. Says to set up an appointment but there is no way to do so.

                                            Manager

                                            9/13/2022

                                            Element at Valley West
                                            We are so disappointed to hear about this. We want the best for our residents, so, if you'd allow us, we'd like to set things right. Please take a moment to contact our team directly at elementatvalleywest@tricapres.com to go over each of your requests. We appreciate your patience and look forward to turning your experience around. Thank you!
                                            Review Author Icon

                                            Resident 1064099

                                            Verified Resident 2022

                                            9/7/2022

                                            The only thing that has made this move tolerable was having nice young man named Taylor coming and fixing a couple of maintenance issues I had. Everything else has been unpleasant. No hot water. Air conditioner runs constantly and does not go below 73. Dishwasher… See More>
                                              Manager

                                              9/9/2022

                                              Element at Valley West
                                              We are so sorry for the challenges you're facing. Please contact us at elementatvalleywest@tricapres.com when you have a moment. We want to ensure that your requests are taken care of as soon as possible. Thank you for your time and patience.

                                              Updated Review

                                              Review Author Icon

                                              Resident 681380

                                              Verified Resident 2019 - 2022

                                              9/7/2022

                                              You closed the pool early August and I felt that was unacceptable. It is one of the hottest months in the year. There was never any notice regarding the pool that it would not be open. Then we found out the pool… See More>
                                                Manager

                                                9/9/2022

                                                Element at Valley West
                                                We're sorry for the inconvenience that our closed amenity is causing. Please contact us at elementatvalleywest@tricapres.com if you have any further feedback for us or if there's anything we can do to restore your happiness. We want to turn your experience around and would be happy to get started.
                                                Review Author Icon

                                                Resident 1062580

                                                Verified Resident 2022

                                                9/5/2022

                                                So far, there have been many issues with the apartment. Maintenance usually won't show up until you call the emergency hotline number. They also aren't great at communicating in general. It's a good location with pretty good amenities, but there are no on-site staff, which… See More>
                                                  Manager

                                                  9/7/2022

                                                  Element at Valley West
                                                  We are delighted that you are enjoying you our amenities and convenient location. If you would like to speak about the items in your apartment that need fixing, please contact our team at elementatvalleywest@tricapres.com at your earliest convenience so we can ensure all is taken care of. Thank you for your time and patience.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2020 - 2022

                                                  8/10/2022

                                                  Home beautiful, staff a joke

                                                  Home is beautiful. Only plus side. Office staff NEVER returns calls or emails. Maintenance marks requests complete immediately after you call requests in. If the portal is down, and rent is late because of it, they will hit you with a 3 day eviction notice… See More>
                                                    Manager

                                                    8/12/2022

                                                    Element at Valley West
                                                    We're sorry to hear that we haven't met your expectations when it comes to responsiveness. We completely understand it to be crucial when it comes to our apartment services and would appreciate an opportunity to not only resolve your concerns but also improve in this area. Please reach out to us directly at elementatvalleywest@tricapres.com. Thank you and we look forward to connecting with you soon.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $50. Restrictions: Breed restrictions apply. Call for details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $30. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Bark Park
                                                    • Black Appliances
                                                    • Built-in Microwaves
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Digital Thermostats
                                                    • Faux Wood Floors
                                                    • Fireplace
                                                    • Frost Free Refrigerators
                                                    • Garbage Disposal
                                                    • Gas Heat
                                                    • Granite Countertops
                                                    • Group Exercise Classes
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Private Balcony
                                                    • Sports Court
                                                    • Subway Tile Backsplash
                                                    • Walk In Closets
                                                    • Window Coverings
                                                    Show Less
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                                                    Leasing

                                                    Welcome to Element at Valley West in West Des Moines, Iowa! Our large one, two, and three-bedroom floor plans also feature granite counters, stainless appliances in most homes, upgraded kitchen finishes, wood flooring, ample closet space, central air, gas heat, in-unit washer and dryer in select floor plans, and washer and dryer connections in select homes. Element at Valley West loves your furry family members as much as you do! Our pet-friendly community offers a Bark Park, garages with remote access, 24-hour fitness center, 24-hour emergency maintenance, professional management, a swimming pool with sundeck, playground, grilling stations, package room, and a 24-hour community hub. We are located seconds from I-235 and minutes from I-80 and I-35, giving you direct access to downtown Des Moines, Des Moines' top employers, schools like Valley West High School, shopping centers like Valley West Mall, and recreation destinations.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Village Green

                                                    B+
                                                    B+
                                                    Communities
                                                    190

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 301 number of votes by renters, Element at Valley West is currently rated 3.5 out of 5 stars.
                                                    Element at Valley West is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Element at Valley West is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Element at Valley West is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Element at Valley West is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Element at Valley West is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Element at Valley West is rated 2.1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 95% of their community reviews in the past year.
                                                    Managers have replied within 35.35 days to their community reviews in the past year.
                                                    Village Green
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $50
                                                    Restrictions: Breed restrictions apply. Call for details.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move in before May 21 and receive June rent for Free! Schedule your tour today!

                                                    Contact Property

                                                    Element at Valley West

                                                    May 2024

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                                                    Element at Valley West is a 725 - 1,525 sq. ft. apartment in West Des Moines in zip code 50266. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $870 - $1,365. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Johnston.

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