Element at Valley West
#7,386 #2 #13

What is epIQ?

Element at Valley West

4101 Woodland Plaza, West Des Moines, IA 50266
(301 Reviews)
$870 - $1,365/mo

Move-In Specials

Move in before May 21 and receive June rent for Free! Schedule your tour today!

Floor Plans & Pricing

1 Bedroom

A1p

1 Bed, 1 Bath | 725 sq. ft.

$975 - $995

3 Available Units

See Floor Plan Details

A1c

1 Bed, 1 Bath | 725 sq. ft.

$870

1 Available Unit

See Floor Plan Details

2 Bedrooms

C5c

2 Beds, 2 Baths | 1,215 sq. ft.

$1,150 - $1,210

3 Available Units

See Floor Plan Details

C4c

2 Beds, 2 Baths | 1,185 sq. ft.

$1,175 - $1,195

3 Available Units

See Floor Plan Details

C4p

2 Beds, 2 Baths | 1,185 sq. ft.

$1,275 - $1,335

3 Available Units

See Floor Plan Details

C6p

2 Beds, 2 Baths | 1,265 sq. ft.

$1,345 - $1,365

3 Available Units

See Floor Plan Details

B1p

2 Beds, 1 Bath | 1,040 sq. ft.

$1,075 - $1,095

2 Available Units

See Floor Plan Details

C1p

2 Beds, 2 Baths | 1,070 sq. ft.

$1,115

2 Available Units

See Floor Plan Details

B1c

2 Beds, 1 Bath | 1,040 sq. ft.

$950

1 Available Unit

See Floor Plan Details

C2c

2 Beds, 2 Baths | 1,100 sq. ft.

$1,035

1 Available Unit

See Floor Plan Details

C2p

2 Beds, 2 Baths | 1,100 sq. ft.

$1,135

1 Available Unit

See Floor Plan Details

C6c

2 Beds, 2 Baths | 1,265 sq. ft.

$1,195

1 Available Unit

See Floor Plan Details

C5p

2 Beds, 2 Baths | 1,215 sq. ft.

$1,285

1 Available Unit

See Floor Plan Details

C3c

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

C3p

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

C1c

2 Beds, 2 Baths | 1,070 sq. ft.

See Floor Plan Details

3 Bedrooms

D2p

3 Beds, 2 Baths | 1,525 sq. ft.

See Floor Plan Details

D1p

3 Beds, 2 Baths | 1,435 sq. ft.

See Floor Plan Details

D2c

3 Beds, 2 Baths | 1,525 sq. ft.

See Floor Plan Details

D1c

3 Beds, 2 Baths | 1,435 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

3.0

Grounds

3.0

Safety

2.3

Office Staff

2.1

Maintenance

2.8

Neighborhood

3.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

20

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.00%

Manager’s Review Reply Time

C+

Average time to respond to reviews

35.35 days

View Community Timeline
View Community Timeline

Element at Valley West Reviews

(257)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 158176

Verified Resident 2014 - 2015

6/8/2015

My experience living in this community has been very positive. I enjoy the spaciousness of my apartment and the location to my favorite businesses. The community is very pet friendly as well. Excellent amenities such as pool, fitness center and community center.

    Manager

    6/17/2015

    Element at Valley West
    Thank you very much for taking the time to review our property! We appreciate your kind words, and we're so happy to have been able to provide you with a happy home so far!
    Review Author Icon

    Resident 157855

    Verified Resident 2015

    6/5/2015

    So far so good! I have really enjoyed the location (tons of great shopping and restaurants close - and great neighborhoods to walk my dog in) the apartment is the perfect amount of space for my dog and I, and the new flooring was very… See More>
      Manager

      6/8/2015

      Element at Valley West
      Thank you very much for taking the time to review our property! We appreciate your kind words, and we're so happy to have been able to provide you with a happy home so far!
      Review Author Icon

      Resident 153063

      Verified Resident 2015 - 2016

      8/1/2016

      Delayed in getting things done, make sure you have good insurance as they do NOT cover anything. The maintenance men are good at fixing the stuff when they get the order. They do not pay for garbage,utilities, or heat. The do through a party 1… See More>
        Manager

        5/18/2015

        Element at Valley West
        Thank you for your wonderful feedback. We are so happy you enjoy living with us and also look forward to many more years with you as a member of our community.
        Review Author Icon

        Resident 151442

        Verified Resident 2015

        5/6/2015

        Not enough time to determine. -*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*--*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

          Review Author Icon

          Resident 150821

          Verified Resident 2015

          7/6/2015

          Staff are polite, and helpful. Maintenance takes quite a long time, but once they get there, they do what they are supposed to. Nice, dog friendly place- they just built a fenced in area for dogs to place, which is very helpful for apartment living

            Manager

            5/5/2015

            Element at Valley West
            Thank you so much for your kind words. We pride ourselves on taking great care of our residents, and we are pleased to learn that we have provided you with the level of service that you deserve.
            Review Author Icon

            Resident 147810

            Verified Resident 2015

            4/18/2015

            So far our experience has been a good one. Very nice office staff and very nice community. The apartments were of very good size for our family of 5 and well maintained. Liked the washer and dryer hook ups.I would recommend these apts to others.

              Review Author Icon

              anonymous

              Resident 2015

              4/4/2015

              As professionals who relocated to Des Moines, we needed a large pet friendly apartment. Our 3 bedroom, two bath apartment has been fantastic. The staff is courteous, and our fellow tenants are families and professionals. We would strongly recommend this community to those looking for… See More>
                Review Author Icon

                Resident 136495

                Verified Resident 1999 - 2015

                2/25/2015

                I like living in the area. I have lived in the same apartment complex for 20 years.When we sign our lease yearly we ask for things to be fixed or updated. Some things are outdated and need to be replaced. They say they will do… See More>
                  Review Author Icon

                  Resident 135062

                  Verified Resident 2014 - 2015

                  2/18/2015

                  Everyone has been prompt and courteous. I opted for the non-updated apartment but it is still clean and adequate. The location and cleanliness of the grounds is what sold me. The exercise room and pool area are also very nice. The… See More>
                    Review Author Icon

                    Resident 134513

                    Verified Resident 2015

                    2/14/2015

                    The staff is very friendly and very pet friendly! My apartment is beautiful and was recently updated also i barely hear my neighbors but so far everyone has been very welcoming and very friendly would definitely recommend to my friends and family to see what… See More>
                      Review Author Icon

                      Resident 133694

                      Verified Resident 2014 - 2015

                      2/11/2015

                      My husband and I have enjoyed living at Washington Heights, the apartments are large, the updated units are nice and its a plus to have washer & dryer hook ups in my apartment. My neighbors seem friendly, the office staff is helpful, and maintenance is… See More>
                        Review Author Icon

                        anonymous

                        Resident 2013 - 2014

                        12/4/2014

                        Worst apartment complex in the entire world!!!!! We had feces that came up on our patio on multiple occasions, we had our ceilings flood 4 times, and we're without a toilet for almost a month. Their management is a joke!!! Pieces of ---- and the… See More>
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                          anonymous

                          Resident 2014

                          9/13/2014

                          I have lived in one of the bottom floor apartments 8 months. While I have been here, I have been happy with the noise level. I hardly hear my neighbors, unless they are outside, hammering on walls, or very occasionally having a party.… See More>
                            Review Author Icon

                            Afcoy

                            Resident 2014

                            7/28/2014

                            I would NOT recommend this apartment complex. My roommate and I have lived here for under 4 months. We have had nothin but problems since moving in. Our apartment has flooded three times. We have had ants, which continue. Spiders. Outlet issues. They forgot to… See More>
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                              anonymous

                              Resident 2012 - 2014

                              3/25/2014

                              I have had nothing but problems with these apartments. Of all the electrical outlets in my 895 sq st, 2 bedroom apartment, only three actually work. Any of the others, you plug something in and it falls right out. If you work a job that… See More>
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                                anonymous

                                Resident 2014

                                3/8/2014

                                STAY AWAY. DO NOT LIVE HERE. Holy cow, the things I have to say about this place are astounding. I have the loudest neighbors ever who have lived about me for 5 months. For 5 months, I have called to complain. They require that the… See More>
                                  Review Author Icon

                                  renterwebber

                                  Resident 2013

                                  12/13/2013

                                  Looking for a place that will take care of any maintence issues the same day, scoop/plow snow ASAP, give you a heads up when any issues arise, take care of you and your lease, keep the property clean and quiet? Yes? THEN DO… See More>
                                    Review Author Icon

                                    anonymous

                                    Resident 2012 - 2013

                                    12/3/2013

                                    I had read the reviews and was nearly scared off. Have to say that I've been very pleased. BH Management took over last winter (2013) and they have been one of the best companies I've had to deal with as a renter. … See More>
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                                      anonymous

                                      Resident 2012 - 2013

                                      4/17/2013

                                      I should have read the previous comments before moving here. I have been here for almost a year and thankfully will be moving out when my lease is up. The staff have no idea of what is going on. Parking lots are… See More>
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                                        anonymous

                                        Resident 2012

                                        12/12/2012

                                        I d like to begin by saying DO NOT LIVE HERE! I read the previous reviews and still decided to give Washington Heights a try. I just assumed everyone was being too picky or ----. Trust me- I do not complain unless… See More>
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                                          anonymous

                                          Resident 2012

                                          9/3/2012

                                          Don't go there!!!! apartments look Nice and they are huge BUT..... UNLESS you want to pay almost 1000 in rent for water leaks, more water leaks and more water leaks, rude management, don't fix things right they just band aide the problem, they could not… See More>
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                                            anonymous

                                            Resident 2008 - 2012

                                            6/24/2012

                                            swimming pool II

                                            My apartment overlooks the empty dry pool. Signs have been posted for some time saying pool will open ASAP. Management originally said they would open pool on May 30th, yet no work has been performed on the pool for 3 whole weeks and counting.… See More>
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                                              jherrmann08

                                              Resident 2012

                                              6/7/2012

                                              THE BEST POLISHED TURD I HAVE EVER SEEN!!!!!!

                                              DO NOT LIVE HERE EVER!!!!!!!!! My boyfriend and I have been living in the Washington Heights Apartments for about a week now, and let me tell you they pulled a good one on us! We were ready to move out after the first night. We… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident

                                                6/7/2012

                                                swimmnig pool

                                                Besides all the problems stated in previous reviews, there was one thing that tenants look forward to: the swimming pool which opens the Friday of Memorial Day weekend. Pool opening keeps being pushed back to where the pool party has been cancelled and we will… See More>
                                                  Review Author Icon

                                                  rodeo1971

                                                  Resident

                                                  5/8/2012

                                                  DO NOT RENT THERE!!!!!!!

                                                  The worst place to live the apts are so out of date. You have to use wood to hold your windows open. When it rains water comes in. So if you can go some where else to rent. I will say two out of the… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $50. Restrictions: Breed restrictions apply. Call for details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $30. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Bark Park
                                                    • Black Appliances
                                                    • Built-in Microwaves
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Digital Thermostats
                                                    • Faux Wood Floors
                                                    • Fireplace
                                                    • Frost Free Refrigerators
                                                    • Garbage Disposal
                                                    • Gas Heat
                                                    • Granite Countertops
                                                    • Group Exercise Classes
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Private Balcony
                                                    • Sports Court
                                                    • Subway Tile Backsplash
                                                    • Walk In Closets
                                                    • Window Coverings
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                                                    Leasing

                                                    Welcome to Element at Valley West in West Des Moines, Iowa! Our large one, two, and three-bedroom floor plans also feature granite counters, stainless appliances in most homes, upgraded kitchen finishes, wood flooring, ample closet space, central air, gas heat, in-unit washer and dryer in select floor plans, and washer and dryer connections in select homes. Element at Valley West loves your furry family members as much as you do! Our pet-friendly community offers a Bark Park, garages with remote access, 24-hour fitness center, 24-hour emergency maintenance, professional management, a swimming pool with sundeck, playground, grilling stations, package room, and a 24-hour community hub. We are located seconds from I-235 and minutes from I-80 and I-35, giving you direct access to downtown Des Moines, Des Moines' top employers, schools like Valley West High School, shopping centers like Valley West Mall, and recreation destinations.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Village Green

                                                    B+
                                                    B+
                                                    Communities
                                                    190

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 301 number of votes by renters, Element at Valley West is currently rated 3.5 out of 5 stars.
                                                    Element at Valley West is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Element at Valley West is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Element at Valley West is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Element at Valley West is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Element at Valley West is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Element at Valley West is rated 2.1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 95% of their community reviews in the past year.
                                                    Managers have replied within 35.35 days to their community reviews in the past year.
                                                    Village Green
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $50
                                                    Restrictions: Breed restrictions apply. Call for details.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move in before May 21 and receive June rent for Free! Schedule your tour today!

                                                    Contact Property

                                                    Element at Valley West

                                                    May 2024

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                                                    Element at Valley West is a 725 - 1,525 sq. ft. apartment in West Des Moines in zip code 50266. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $870 - $1,365. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Johnston.

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