Element at Valley West
#7,138 #2 #12

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Element at Valley West

4101 Woodland Plaza, West Des Moines, IA 50266
(301 Reviews)
$950 - $1,365/mo

Move-In Specials

Move in before May 21 and receive June rent for Free! Schedule your tour today!

Floor Plans & Pricing

1 Bedroom

A1p

1 Bed, 1 Bath | 725 sq. ft.

$975 - $995

3 Available Units

See Floor Plan Details

A1c

1 Bed, 1 Bath | 725 sq. ft.

See Floor Plan Details

2 Bedrooms

C5c

2 Beds, 2 Baths | 1,215 sq. ft.

$1,150 - $1,210

3 Available Units

See Floor Plan Details

C4p

2 Beds, 2 Baths | 1,185 sq. ft.

$1,275 - $1,335

3 Available Units

See Floor Plan Details

B1p

2 Beds, 1 Bath | 1,040 sq. ft.

$1,075 - $1,095

2 Available Units

See Floor Plan Details

B1c

2 Beds, 1 Bath | 1,040 sq. ft.

$950

1 Available Unit

See Floor Plan Details

C2p

2 Beds, 2 Baths | 1,100 sq. ft.

$1,135

1 Available Unit

See Floor Plan Details

C3p

2 Beds, 2 Baths | 1,100 sq. ft.

$1,135

1 Available Unit

See Floor Plan Details

C1p

2 Beds, 2 Baths | 1,070 sq. ft.

$1,135

1 Available Unit

See Floor Plan Details

C4c

2 Beds, 2 Baths | 1,185 sq. ft.

$1,195

1 Available Unit

See Floor Plan Details

C6c

2 Beds, 2 Baths | 1,265 sq. ft.

$1,195

1 Available Unit

See Floor Plan Details

C5p

2 Beds, 2 Baths | 1,215 sq. ft.

$1,285

1 Available Unit

See Floor Plan Details

C6p

2 Beds, 2 Baths | 1,265 sq. ft.

$1,365

1 Available Unit

See Floor Plan Details

C1c

2 Beds, 2 Baths | 1,070 sq. ft.

See Floor Plan Details

C3c

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

C2c

2 Beds, 2 Baths | 1,100 sq. ft.

See Floor Plan Details

3 Bedrooms

D1c

3 Beds, 2 Baths | 1,435 sq. ft.

See Floor Plan Details

D1p

3 Beds, 2 Baths | 1,435 sq. ft.

See Floor Plan Details

D2c

3 Beds, 2 Baths | 1,525 sq. ft.

See Floor Plan Details

D2p

3 Beds, 2 Baths | 1,525 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

3.2

Grounds

2.9

Safety

2.4

Office Staff

2.3

Maintenance

2.9

Neighborhood

3.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

17

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

19.41 days

View Community Timeline
View Community Timeline

Element at Valley West Reviews

(257)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2012

4/21/2012

Very Disappointing

My wife and I were ecstatic when we first found Washington Heights. The apartments were spacious, the rent was affordable, it was a great community, and the staff seemed friendly and helpful. We couldn't have been more wrong about that last fact. Now I'm telling… See More>
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    katieulin

    Resident 2011

    5/19/2011

    Washington Heights LOVE THE OFFICE STAFF

    We looked at several apartments, interviewed the staff, asked detailed questions and made our decision to live at the Washington Heights Apartments. What we didn't know at the time is how friendly and helpful Amanda and Jessica are until we had situations come up… See More>
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      md4caw

      Resident 2010

      8/3/2011

      Rent is rising

      Before you move in make sure you don't have any enconomic hardships EVER! Had an issues last winter, like many people during these times. I worked very hard on getting caught up and keeping the staff informed of what was going on. We it came… See More>
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        dipulata

        Resident 2010

        11/14/2010

        Parking issue

        There is so much parking issue and managment deaf ear towards tenant request. I've requested apartment management multiple times about the parking issues but was completely ignored . Some car owners park there cars at the curve.Its really hard for other cars to take their… See More>
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          Mactor

          Resident 2005 - 2010

          10/4/2010

          A Fine Renting Experience

          While Washington Heights is showing the effects of some diminished services in these economic times, I defy you to find a better deal in West Des Moines. Management is courteous and accommodating and the maintainance staff has always been prompt, efficient and thorough. This is… See More>
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            anonymous

            Resident 2004 - 2010

            10/4/2010

            One of the worst

            I used to think Washington Heights was a good place to live. No longer and here's why: 1. Dirty. I dont care if they did "re-model" last year. They just painted and put down new carpet in the halls. Big deal. The common areas are unkept… See More>
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              anonymous

              Resident 2005 - 2010

              5/24/2010

              This is my Home

              First of all, this is the second time I have lived here! And I have come home to stay. Given the amount of snow we received this past winter (09/10) I think the guys did a great job removing the snow and not once was my… See More>
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                anonymous

                Resident 2008 - 2010

                1/6/2010

                Do not rent here

                These apartments were recently taken over by another management company and thing have gotten even worse. Their snow removal is a joke. The maintenance crew is a mixed bag, few are good, most don't have a clue. There is no preventative maintenance, fix only if… See More>
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                  anonymous

                  Resident 2008 - 2009

                  11/6/2009

                  DO NOT RENT FROM BH MANAGEMENT

                  WASHINGTON HEIGHTS IS BY FAR THE WORST RENTING EXPERIENCE I HAVE EVER HAD. THEY DREW ME IN WITH PROMISES OF NEW RENOVATIONS TO THE FITNESS CENTER AND EVEN OFFERING FREE TANNING, NON OF WHICH I HAVE SEEN. THE BIGGEST ISSUE IS WITH MANAGEMENT AND MAINTENANCE.… See More>
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                    CameraMan14

                    Resident 2006 - 2009

                    7/15/2009

                    It's a mixed bag, and you'll take the VERY bad along with the VERY good.

                    Buyer Beware because this great deal will turn into a lemon on you. It may not spoil tomorrow, it may not spoil in a year, but it will turn bad on you. Real bad. The Washington Heights complex is a charming collection of brick… See More>
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                      anonymous

                      Resident 2008 - 2009

                      7/14/2009

                      Terrible Management

                      Immature, unfriendly and unprofessional staff, specifically the manager Kristina Bushman. Misplaced packages on two occasions. Deposit recollection has been a nightmare. Misplaced deposit checks, charging to clean more than sufficienty cleaned apartment. If you do live there, take pictures and date the day of… See More>
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                        anonymous

                        Resident 2009

                        7/9/2009

                        ---- hole

                        I moved in thinking that this apartment would be great and it turns out that it was just filled with problems. I wont go into detail, but none of the outlets worked and it takes 5 mins for the water to warm for our garden… See More>
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                          anonymous

                          Resident 2004 - 2009

                          6/10/2009

                          WHA

                          I have lived there for almost six years and since BH came in, things have gotten better. Let's remember that this place was owned by the Myers family (the same bandits who ran Regency into the ground)...so when you think about it, no wonder the… See More>
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                            anonymous

                            Resident 2007 - 2009

                            4/21/2009

                            Unprofessional staff

                            Okay for starters, great sf for the price. Parking totally sucks unless you live on the north end. Garages never get fixed and usually forced to get one far from where you live. The hallways of the apartments stink very bad--some like food(curry) and most… See More>
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                              anonymous

                              Resident 2008 - 2009

                              4/8/2009

                              Fine Apartments

                              They're very big (1200 sq ft two bedroom, 1&3/4 bath), but the layout is odd. The main room is quite long and narrow, so furniture arrangement variation are few. Building is old (built in mid-1970s) and appears to have never had much upgraded since then.… See More>
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                                anonymous

                                Resident 2005 - 2008

                                1/25/2009

                                Started nice and went downhill...

                                When I moved to West Des Moines from a total dump on the south side I was amazed at this place, it was clean, didn't smell, and the neighbors spoke English. The buildings are about 40 years old and the show some signs of upkeep by… See More>
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                                  anonymous

                                  Resident 2007 - 2008

                                  12/21/2008

                                  Caution: Read latest reviews !

                                  Ever since new management canme, the service reached lowest level. Maintainance sucks!!! go else where... Last winter they are really prompt enough to remove snow in the parking lot. But no longer snow removal in parking lots. That sucks !!!!… See More>
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                                    valerie0421

                                    Resident 2007 - 2008

                                    9/23/2008

                                    Wouldn't live in any other apartments

                                    We have lived in this apartment for a little over a year and just renewed our lease for another year. The apartment complex was built in the 70's, but the management are very good about replacing things that need replaced. BH management just took over… See More>
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                                      anonymous

                                      Resident 2007 - 2008

                                      6/17/2008

                                      Go Else where

                                      I have lived here for a year and a half and am in the process of filing a formal complaint against the manager. Yes the apartments are big, but the manager will not WILL NOT help you with anything, and if your lucky you may… See More>
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                                        anonymous

                                        Resident 2008

                                        6/11/2008

                                        Unfriendly

                                        Ever since the assistant manager has left, I have had to deal with the rest of the Washington Heights staff. The office staff always seems cranky and is very unprofessional. I tend to dread calling the office for any reason; I feel like they act… See More>
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                                          anonymous

                                          Resident 2007 - 2008

                                          4/10/2008

                                          Convenient

                                          The apartments are spacious and my floorplan feels like a live in a real home. The best part about the complex is that it is close to the interstate and makes getting around extremely easy. The maintenace and office team are nice and… See More>
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                                            anonymous

                                            Resident 2008

                                            4/9/2008

                                            Wonderful~

                                            Washington Heights is Great! It was great from the first appointment to the move in date. I have a great apartment with lots of space and a very reasonable rent. The people in the office are great to work with always very… See More>
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                                              anonymous

                                              Resident 2007 - 2008

                                              3/1/2008

                                              50-50

                                              This apartment complex has a combination of really great people and really terrible people. The noise level in the parking lot is awful in the summer. Don't try to sleep with the windows open. The cops have been there more than a… See More>
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                                                anonymous

                                                Resident 1994 - 2004

                                                9/17/2006

                                                We lived at Washington Heights for 10 years, the management when we first moved in were great, very friendly, but the recent managers-or at least the wife, lacks personality, friendliness and has no idea what she is doing, so minor repairs can take forever-unless you… See More>
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                                                  NoDrama06

                                                  Resident 2006

                                                  7/25/2006

                                                  Not a good experience

                                                  I have lived in this apartment complex for 6 years and the past 2 have not been a good experience for me. The apartment is huge and it's reasonably price but if you're the type of person that would rather deal with people that… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Reserved Parking Available
                                                    • Visitor Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $50. Restrictions: Breed restrictions apply. Call for details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $30. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Bark Park
                                                    • Black Appliances
                                                    • Built-in Microwaves
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Digital Thermostats
                                                    • Faux Wood Floors
                                                    • Fireplace
                                                    • Frost Free Refrigerators
                                                    • Garbage Disposal
                                                    • Gas Heat
                                                    • Granite Countertops
                                                    • Group Exercise Classes
                                                    • Playground
                                                    • Pool with Sundeck
                                                    • Private Balcony
                                                    • Sports Court
                                                    • Subway Tile Backsplash
                                                    • Walk In Closets
                                                    • Window Coverings
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                                                    Leasing

                                                    Welcome to Element at Valley West in West Des Moines, Iowa! Our large one, two, and three-bedroom floor plans also feature granite counters, stainless appliances in most homes, upgraded kitchen finishes, wood flooring, ample closet space, central air, gas heat, in-unit washer and dryer in select floor plans, and washer and dryer connections in select homes. Element at Valley West loves your furry family members as much as you do! Our pet-friendly community offers a Bark Park, garages with remote access, 24-hour fitness center, 24-hour emergency maintenance, professional management, a swimming pool with sundeck, playground, grilling stations, package room, and a 24-hour community hub. We are located seconds from I-235 and minutes from I-80 and I-35, giving you direct access to downtown Des Moines, Des Moines' top employers, schools like Valley West High School, shopping centers like Valley West Mall, and recreation destinations.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Village Green

                                                    B+
                                                    B+
                                                    Communities
                                                    192

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 301 number of votes by renters, Element at Valley West is currently rated 3.5 out of 5 stars.
                                                    Element at Valley West is rated 2.9/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Element at Valley West is rated 2.9/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Element at Valley West is rated 3.2/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Element at Valley West is rated 2.4/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Element at Valley West is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Element at Valley West is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 19.41 days to their community reviews in the past year.
                                                    Village Green
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $50
                                                    Restrictions: Breed restrictions apply. Call for details.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $30
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Move in before May 21 and receive June rent for Free! Schedule your tour today!

                                                    Contact Property

                                                    Element at Valley West

                                                    May 2024

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                                                    Element at Valley West is a 725 - 1,525 sq. ft. apartment in West Des Moines in zip code 50266. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $950 - $1,365. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Johnston.

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