Review History for anonymous

Element at Valley West


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anonymous

Resident 2014

3/8/2014

STAY AWAY. DO NOT LIVE HERE. Holy cow, the things I have to say about this place are astounding. I have the loudest neighbors ever who have lived about me for 5 months. For 5 months, I have called to complain. They require that the cops get involved, so I have complained to the city. Management STILL won't assist. At this point, it is better for us to move out. Oh, but they'll let you move within the complex after 6 months for a brand new lease and a $200 fee - so, they'll allow you to pay more for a situation they should be able to handle but won't. Thanks for the offer. In the 6 months I have lived here, two pipes have broken. The first time, I complained about mold in my closet that made my pet sick. They said 'the floor is dry so there is probably no mold, we'll have it cleaned.' Just because water dries, doesn't mean mold goes away. To boot, they NEVER followed up with the carpet cleaning. A few weeks later, as I'm doing laundry, I noticed all my belongings in my closet were soaked and dripping with water. I called again, complaining of the same issue. They had a maintenance guy *who is really nice, might I add* come by and leave a fan in the room saying they'll have the carpet guys out again by Wednesday. It's now Friday - no carpet guys and the fan is still in my closet. Snow removal? What snow removal? There isn't such thing here. There are a couple skid-loaders that throw snow around on the cars and by the dumpsters at 5am, but there is no snow removal. Half the time, I have to get a ride to work because my little car can't get out of the parking spot. This is a heavy dog-owner community and that is great, they even allow *some* aggressive breeds; however, they don't enforce the poop scoop very well because they have only like 10 pet stations over 17 acres. They offer to put more in, we'll see how that goes. They don't use pet safe ice, either... so make sure your dog wears something on their feet so they don't cry of pain and cracking like my dog. I live in a sub-level unit, it's always cold. I spend $150/m in utilities for my apartment to never reach above 66. "But the furnace looks fine". Okay management, whatever you say. I had to plastic my windows because if you don't, you'll feel the wind in your bedrooms. Safety? Maybe. If you have good neighbors. Ours harass us all the time, which is still apparently not an issue enough for them to be evicted; so hope to god you get good neighbors (which is hard in this place, trust me). Also there is trash EVERYWHERE. You'll never live with more inconsiderate neighbors anywhere else. It's impossible, and it's at every building in the complex. The outside looks like absolute trash. I hate it. Plain and simple. Everyone I know who's ever lived here has hated it. Wish I'd have been smarter and chose another option when I decided to move in.

    Review 216 out of 257

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    Element at Valley West

    July 2024

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