Review History for Afcoy

Element at Valley West


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Afcoy

Resident 2014

7/28/2014

I would NOT recommend this apartment complex. My roommate and I have lived here for under 4 months. We have had nothin but problems since moving in. Our apartment has flooded three times. We have had ants, which continue. Spiders. Outlet issues. They forgot to change our carpet and had to move our move in time. We had trash piled on the porch. Our fridge had multiple broken shelves and wasn't until last week since being here for four months, did they fix it. Maintenance is short staffed and never gets anything done in a timely manner. You can go in and re check with Maintence and they will give you another day they will fix it. They do not take any responsibility for anything that happens to your apartment and do not care what the residents have to go through. We sent a letter nicely pointing out all of the issues we have had in the four months we have lived there. Requested nicely that our lease be changed from a one year to a 6 month lease due all of the issues. It was denied. We had a office meeting with the property manager stating that it be reconsidered. It was denied again. Trying to give of facts or reason of why we signed a lease and it's still our issue to uphold it. They took absolutely no responsibility for it what so ever. I could go on all day about the issues with these, but I'm sure you already get the point. I too, wished I would have seen these reviews before I decided to move Into this awful place. We are now having to take our issue higher up to see if anything can still be done. I guess we will see.

Review 214 out of 257

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Element at Valley West

June 2024

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