Review History for anonymous

Element at Valley West


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anonymous

Resident 2014

9/13/2014

I have lived in one of the bottom floor apartments 8 months. While I have been here, I have been happy with the noise level. I hardly hear my neighbors, unless they are outside, hammering on walls, or very occasionally having a party. Parking is a little tight, like most places. Frankly, I think the apartments are slightly overpriced, but not so much that I consider it a real complaint. That being said, four times, I have woken to swampy laundry sewage in my carpeted hallway. The laundry from the upper floors drains down past all of the other apartments, and when it becomes clogged, it backs up into my apartment. I have asked the management to take preventative actions, such as sending someone out on a monthly basis to snake the pipe. This is apparently too much to ask of them, and they would rather me call emergency maintenance to snake the pipe and call the carpet cleaners out to suck up the water out of the hall. Only one of the four times did the carpet cleaners clean the carpet, so I can only guess what I walk on in my carpet - no bare feet for me. Management will probably make me pay for the water damage when I move as well. If you move in, make sure you check everything on the check list. As I said, I am on the bottom floor, and 2 of the ground level windows had broken locks. In addition, water was accumulating behind my toilet, and spreading under the wall into the living room. They had a really strong Glade Plug-in in the living room when I moved in, so I didn't notice the faint smell of sewage until I took out the Plug-In. It turns out the toilet on the 3rd floor had a leak and water was running down the wall into my apartment. So much for their Pre-Move-In maintenance program. I fully believe the problem is management policies, not maintenance. The maintenance guys have been helpful and friendly, and seem to know what they are doing.

    Review 213 out of 257

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    Element at Valley West

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