Review History for Verified Resident 1048386

Element at Valley West


Updated Review

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Resident 1048386

Verified Resident 2022

10/21/2022

Horrible. staff never responds to calls or emails even when marked urgent. no one in the office and when she is there the door is locked stating by appointment only but there is no way to schedule an appointment. would never recommend this place to anyone.
    Manager

    10/25/2022

    Element at Valley West
    Thank you for your honest review with us. Please speak to one of our team members at elementatvalleywest@tricapres.com to schedule an appointment with the engagement manager. We're always here for you and want you to have a five-star experience!
    1 Previous Review

    Previous Review

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    Resident 1048386

    Verified Resident 2022

    7/25/2022

    horrible. worst experience ever. apartment was not completed at the time of move in and is still not completed. been moved buildings multiple times without notice before move in date. not acceptable. agdhejqdbvwqhdvfvehahs
      Manager

      7/29/2022

      Element at Valley West
      Your review is extremely disappointing for our team to read. We understand how frustrating this must have been and we apologize. Please know that it isn't our intention for residents to go through any sort of inconvenience and we appreciate your patience. Given this experience, please feel free to contact us at elementatvalleytwest@tricapres.com so that we may learn further feedback and provide prompt assistance moving forward. Thank you and we look forward to connecting with you.

      Review 40 out of 257

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      Element at Valley West

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