Review History for Verified Resident 1062649

Element at Valley West


Updated Review

Review Author Icon

Resident 1062649

Verified Resident 2022

9/12/2022

Horrible. Very poor service. No response from anyone who can help me. No resolution to reported issues. Called the office and never get an answer. Says to set up an appointment but there is no way to do so.
    Manager

    9/13/2022

    Element at Valley West
    We are so disappointed to hear about this. We want the best for our residents, so, if you'd allow us, we'd like to set things right. Please take a moment to contact our team directly at elementatvalleywest@tricapres.com to go over each of your requests. We appreciate your patience and look forward to turning your experience around. Thank you!
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 1062649

    Verified Resident 2022

    9/5/2022

    The communication was horrible in attempting to have questions answered. Also changed everything the night before I moved to an entirely new apartment. No information on additional charges each month.
      Manager

      9/9/2022

      Element at Valley West
      Thank you for sharing your honest thoughts with us. We are sorry for the apartment changes and we'd like to reassure you that we are working with our construction team to fine-tune this process. Should you have any further insight for us or if there's anything we can be of assistance with, please reach out to elementatvalleywest@tricapres.com.

      Review 46 out of 257

      Share This Review

      Contact Property

      Element at Valley West

      July 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      31
      Beds

      0

      Baths

      0

      Share This Review