Fountains Apartments

Fountains Apartments

(114 Reviews)
5101 Hawthorne Drive, West Des Moines, IA 50265
$890 - $1,450/mo

Move-In Specials

Reduced security deposit - only $99! 'No Contact' and guided Virtual Tours available. We have limited availability so call today!

Floor Plans & Pricing

1 Bedroom

The Trevi

1 Bed, 1 Bath | 852 sq. ft.

$890 - $960

5 Available Units

2 Bedrooms

The Buckingham

2 Beds, 2 Baths | 1,094 - 1,100 sq. ft.

$1,110 - $1,150

7 Available Units

3 Bedrooms

The Bellagio

3 Beds, 2 Baths | 1,309 sq. ft.

$1,400 - $1,450

4 Available Units

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

A+

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(114)

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
  • Original Date
Avatar

Deb Hall

Resident 2020

10/9/2020

I wish I could score higher than a 5 star rating. From the moment I walked in the front door of the office I was made to feel welcome and appreciated. Sarah is such a joy and Bob is never too busy to assist youSee More >
Avatar

[email protected]

Resident 2020

3/2/2020

Nice safe community that keeps to themselves. Good management and maintenance that regularly checks in and inspects various parts of the apartment. Improvement projects are often underway. Dog friendly. Insulation and design could use some improving - our apartment was twice as expensive to heatSee More >
Manager

4/4/2020

Fountains Apartments
Hi there, thank you for taking the time to leave us a review! We are so glad that you are able to make the Fountains your home and we appreciate your feedback!
Avatar

Verified Resident 616105

VRP 2018 - 2019

3/15/2019

Management is very professional and ethical. Maintenance is amazing and well managed. I had a special request and maintenance took care of it. The grounds are very well established, creating a very natural beauty. I have enjoyed my stay thus far.

Manager

4/1/2019

Fountains Apartments
Thank you for your honest feedback! We are ecstatic that you have had a great experience with us ! Our staff enjoys serving our residents and making sure their issues are addressed quickly. Thank you for being a loyal resident!
Avatar

Verified Resident 612743

VRP 2013 - 2019

3/7/2019

At first the management on property was not resident-friendly. As staff has changed, the relationship the staff has with significantly increased. The space, the amenities, and easy use of paying rent online has made living here a breeze.

Manager

3/15/2019

Fountains Apartments
Reviews such as yours are a testament to what we strive to accomplish! Building resident relationships and making your apartment a place you enjoy in all aspects. That is what our team works towards day in and day out. Cleanliness, customer service and a true sense of community is why we love working here, and it is great to hear it is also why you love living here!
Avatar

Verified Resident 612151

VRP 2018 - 2019

3/6/2019

Very friendly and professional staff. The amenities and landscape are well kept. I have lived in this property for some time now and have enjoyed the clean and safe environment. The complex is good at keeping things clean and also helping with any dysfunctional amenitiesSee More >
Manager

3/15/2019

Fountains Apartments
Thank you for being a valued member of our community! We strive to provide superior customer service and appreciate you taking the time to recognize our efforts. It's residents like you that make The Fountains a great place to call home.
Avatar

Verified Resident 612147

VRP 2017 - 2019

3/6/2019

I felt as if the apartment was actually very clean when I moved in. Almost all of the appliances were brand new, with instruction manual and plastic and all. The walls were also freshly painted. They are quick to respond to maintenance requests at anySee More >
Manager

3/12/2019

Fountains Apartments
Thank you so much for taking time out of your day to share your genuine feedback with us. We appreciate your glowing words about our community, staff, and finishing touches to your home. We are especially excited to hear that you found our floor designs and amenities to be great as well. We hope you continue to enjoy your experience with us.
Avatar

Verified Resident 608971

VRP 2018 - 2019

2/26/2019

This has been a great place to live. It is a fairly quiet neighborhood, aside from the occasional semi from the interstate. The complex is always pretty well cleaned up. Inside the apartments is really quiet, you struggle to hear neighbors making noise.

Manager

3/6/2019

Fountains Apartments
Thank you for your feedback and sharing your experience with others ! We love that you enjoy the peace and quiet of your home and our community. It is a team effort to provide great experiences for our residents and it's wonderful when residents such as yourself recognize our hard work. Again, thank you for this glowing review.
Avatar

Verified Resident 607654

VRP 2018 - 2019

2/23/2019

Apartment was very well maintained and spacious. Feels like a home. We had a few things that needed to be repaired and was fixed same say. Staff is amazing. We also don't hear our neighbors . Grounds are well maintained.See More >
Manager

3/6/2019

Fountains Apartments
Thank you for sharing your experience. We are so glad you are enjoying all the aspects of your home. It is our number one priority to make sure you come home to a beautiful, clean and trash free community! We enjoy having you as a resident and please don't hesitate to let us know if there is anything else we can do to make your living experience more pleasant.
Avatar

Verified Resident 585604

VRP 2015 - 2018

12/20/2018

Wayne is nice, efficient, and goes above and beyond in his maintenance duties. Sarah in the office has excellent customer service, takes the time to get to know you, and is responsive and efficient. The rules are strict. When they say you have to getSee More >
Manager

12/20/2018

Fountains Apartments
Thank you for sharing your experience. We are so glad you are enjoying all the aspects of your home. It is our number one priority to make sure you come home to a beautiful, clean and trash free community! We enjoy having you as a resident and please don't hesitate to let us know if there is anything else we can do to make your living experience more pleasant.
Avatar

Verified Resident 583910

VRP 2018

12/16/2018

I moved to the Fountains after selling my home. Sara worked with be to be able to move in on October 27 as the closing on my home was November 1. Each time I saw one of the staff members they asked if ISee More >
Manager

12/18/2018

Fountains Apartments
We can't thank you enough for your kind review. We appreciate you taking the time to share your experience at The Fountains Apartments.
Avatar

Verified Resident 582686

VRP 2018

12/12/2018

Staff know who I am and are always extremely helpful. The property is well maintained and neighbors are friendly. Maintenance requests are completed in a prompt manner and correctly. Overall, my experience with the Fountains has been wonderful.

Manager

12/13/2018

Fountains Apartments
Thank you for the great review ! The team at The Fountains is thrilled your so happy with your home.
Avatar

anonymous

Resident 2017 - 2018

10/29/2018

The staffs at the fountains are awesome. Ann and Sarah are very nice and understanding. The maintenance crew are fast and reliable. Any problems you have, they are on top of it. The whole place is safe and clean. I recommend this place to anyone.

Manager

10/30/2018

Fountains Apartments
Thanks for taking the time to leave us such a kind review. Our company values put resident satisfaction as top priority. We take pride in giving outstanding service. Thank you, once again, for your kind words.
Avatar

Debbie_H

Resident 2018

10/29/2018

To the person wanting to meet neighbors. It's true about getting out and talking to people. Sometimes people don't know if you want to know your neighbor. A suggestion to management. Maybe put up a board in the office area where residents may post notes.See More >
Manager

10/30/2018

Fountains Apartments
Thank you for the great review. We appreciate your suggestions. We are glad you love it here. Let us know if there is anything else we can do for you.
Avatar

Verified Resident 555915

VRP 2018

10/15/2018

Please bring a sense of community to the facility. I have not met any of my neighbors, and not sure as how to create a forum where tenants can come together and begin to create an interactive community.

Manager

10/16/2018

Fountains Apartments
Thank you for your recent comment concerning your experience at our community. We would encourage that you meet your neighbor, introduce yourself; they may not realize that they have a new neighbor. Going forward we will definitely consider your suggestions.
Avatar

Verified Resident 545294

VRP 2018

9/19/2018

I had a drain backup, a plumber and carpet cleaner were here and took care of it immediately. I haven't had any other issues and have enjoyed living here so far. It's been quiet, parking hasn't been an issue. The location is great, I amSee More >
Manager

9/19/2018

Fountains Apartments
Thanks so much for recent rating. We appreciate your positive feedback. We strive to make a great community for our residents to call home.
Avatar

Verified Resident 528610

VRP 2015 - 2018

8/17/2018

It is welcoming to walk into the clubhouse and be greeted by name. I love that the staff are friendly and personable. They are quick to make repairs. The space and amenities available to me really make this stand out in my opinion. It reallySee More >
Manager

8/17/2018

Fountains Apartments
Thank you so much for your review. We greatly appreciate your kind words. We strive to make your experience at The Fountains a positive and personable one. If there is anything we can do for you or you feel we could do better, please do not hesitate to give us your feedback.
Avatar

Verified Resident 527801

VRP 2016 - 2018

8/15/2018

We enjoy living at the fountains. All staff are helpful and respectful. They greet us with a friendly face every time we go into the office. Maintenence requests are taken car of in a timely manner. Whenever anything is needed the maintence staff come thatSee More >
Manager

8/15/2018

Fountains Apartments
We are glad that you are happy with your home. We strive to give excellent customer service at all times. We are happy that you are enjoying the pool and other amenities.
Avatar

Verified Resident 527798

VRP 2018

8/15/2018

So far it??™s been a nice place to live. The area is amazing and everything is very nice. My only complaints is that there are no lights in the living room or bedrooms and there??™s a lot of bugs (specifically flies and spiders) in andSee More >
Manager

8/15/2018

Fountains Apartments
Thank you for your review. We would like to earn your five star rating. We do have a exterminator that comes weekly to our property. Please contact the office and we can set a time to have the inside and outside of your apartment sprayed.
Avatar

anonymous

Resident 2017 - 2018

7/6/2018

Excellent place to live! My daughter and I love it here. Management and the staff are wonderful, and the complex is very well-kept. We have lived here nearly a year and have had no issues. I would definitely recommend this place.

Manager

10/22/2018

Fountains Apartments
Thank you for your 5 star rating. We are happy that you are enjoying your apartment home and we will strive to continue to make your experience at The Fountains a positive one.
Avatar

Verified Resident 497409

VRP 2016 - 2018

6/7/2018

Beautiful apartment, filled with light and air. We have cats, and so are grateful for the wide window sills and vertical blinds - prime bird-watching. The neighbors are friendly and I love encountering the various dogs in the neighborhood. The property isSee More >
Manager

10/22/2018

Fountains Apartments
Thank you so much for the 5 star rating. We are happy that you and your cats are enjoying your home. Our goal is for each and everyone to have a positive experience at The Fountains. If there is anything in the future you see that you think we might do better, please do not hesitate to let us know.
Avatar

Verified Resident 491482

VRP 2014 - 2018

5/23/2018

The Fountains is well maintained by caring staff that is attentive to your needs. The grounds are beautiful. The apartments are spacious with plenty of storage space. New cabinet fronts were installed this year and make the bathroom and kitchen look chic.

Manager

5/23/2018

Fountains Apartments
Thank you for your review. We like to know when our residents are happy, because when residents are happy that makes us happy. We hope as long as you are a resident at The Fountains it continues to be a positive experience for you.
Avatar

Verified Resident 489508

VRP 2017 - 2018

5/18/2018

From my first viewing of the apartments to move in day to now I have had nothing but good experiences. The staff are very professional yet personable. The grounds are well kept and the apartments are combortable.

Manager

5/18/2018

Fountains Apartments
Thank you for your review. Our goal is to provide great service and a positive and pleasant living experience.
Avatar

Verified Resident 475025

VRP 2017 - 2018

4/11/2018

Staff are wonderful! Facilities are well-kept. Residents are friendly. We are very happy here. It is a very family friendly community and close to everything. I??™d love more equipment in the gym, but even without it, this place is great. I plan on renewing mySee More >
Manager

4/12/2018

Fountains Apartments
We would like to thank you for the positive review on ApartmentRatings. We appreciate knowing how you feel so we can keep up the good work.
Avatar

Verified Resident 464958

VRP 2017 - 2018

3/15/2018

My wife and I looked at several apartments within a 10-mile radius and nothing comes close to the value you get at the fountains apartment! We rarely ever hear our neighbors and we like the layout and appliances that come with it. And you can'tSee More >
Manager

3/16/2018

Fountains Apartments
Thank you for taking the time to review your experience. We enjoy hearing how happy our residents are living with us.
Avatar

Verified Resident 462246

VRP 2015 - 2018

3/8/2018

I love living here because of the location to the interstates as well as local shopping and restaurants. The apartments are spacious and modern. Very friendly leasing agent and excellent maintenance staff.

Manager

3/9/2018

Fountains Apartments
We love that you chose our community and are experiencing all the services with your apartment and local amenities at your fingertips.

Features & Amenities

Laundry
  • Full Size and Washer and Dryer
Parking
  • Garage
  • Storage Space
Pets
  • Cats Allowed
    Pet Limit: 2
    Less Info
    More Info
  • Dogs Allowed
    Pet Limit: 2
    Less Info
    More Info
Other
  • 24-Hour Emergency Maintenance
  • Additional Storage Included
  • Balcony or Patio
  • Billiards Room with Table Tennis
  • Clubhouse with Fully Equipped Party Room
  • DishWasher
  • Fireplace
  • Fitness Center
  • Freeway Access
  • Indoor Sports Court
  • Online Payments Accepted
  • Outdoor Heated Swimming Pool with Sundeck
  • Pet-Friendly Community
  • Private Entry
  • Refrigerator with Frost Free Freezers
  • Sauna
  • View
  • West Des Moines Schools
Show Less
Show More

Leasing

The Fountains Apartments are located in prestigious West Des Moines, home to West Des Moines Community Schools (WDMCS) one of the most desirable school districts in the state. We are in the perfect location, just off Interstate 35 near the I-80/I-235 mixer between Mills Civic and EP True Parkways; minutes from the area's largest shopping mall, Jordan Creek Town Center. There are plenty of nearby parks & trails, including Raccoon River Park which features a swimming beach, a fishing pier, picnic shelters and an off-leash dog park (did we mention we're dog and cat friendly with few restrictions??). We also have a Hy-Vee grocery store just up the block and there are tons of nearby restaurants and shopping on 50th Street, at the West Glen Town Center, and at Valley Junction. We are also just a few blocks from the 96 express bus route to downtown Des Moines. With floor plans of all sizes to choose from, The Fountains Apartments is the perfect new home for you!

Office Hours

  • Sunday: Closed
  • Monday - Thursday: 09:00 AM - 06:00 PM
  • Friday: 09:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 02:00 PM
This community is managed by

CSM Corporation

D+
D+
Communities
15

Questions & Answers (0)

Frequently Asked

What are noise levels like at Fountains Apartments?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Fountains Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How safe is Fountains Apartments?
The community is rated 5/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.
Who manages Fountains Apartments?
CSM Corporation
What is the pet policy at Fountains Apartments?
Cats Allowed
Pet Limit: 2
Dogs Allowed
Pet Limit: 2
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
3 Beds, 2 Baths
What is the move-in special?
Reduced security deposit - only $99! 'No Contact' and guided Virtual Tours available. We have limited availability so call today!

Check Availability

Fountains Apartments

July 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Fountains Apartments is a 852 - 1,309 sq. ft. apartment in West Des Moines in zip code 50265. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $890 - $1,450. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Johnston. 50312, 50266, 50325, 50266, and 50322 are nearby zips.