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Polo Club

6201 E.P. True Parkway, West Des Moines, IA 50266
(54 Reviews)
$1,348 - $1,714/mo
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Floor Plans & Pricing

2 Bedrooms

2 Beds, 1.5 Baths

Not Available

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2 Beds, 2 Baths

Not Available

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

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SatisFacts™ Renewal Survey

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Polo Club Reviews

(54)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2020 - 2022

8/16/2022

FEES FEES and MORE FEES

DO NOT LIVE HERE! When we moved out, we had to pay almost a whole months worth of rent in honestly ridiculous bureaucratic fees that should not exist for an apartment. Most of these fees are laid out in the lease, but literally anything that… See More >
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    Cburaks

    Resident 2021

    8/2/2021

    Shelly showed me the apartment and told me that I would be paying $1011.00 per month period. When I got my first bill, I noticed a charge of $25.11 extra. It was then that I was told that water, sewer, and trash weren't included in… See More >
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      jameeram

      Resident 2014 - 2017

      10/25/2017

      Overall pretty good community to live . Pretty good mall nearby for entertainment. It would be have been if we have bigger club house and party hall. Peaceful place even it is near to majority of the places.

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        anonymous

        Resident 2016 - 2017

        3/26/2017

        One thing I really like about Polo Club is how quickly maintenance responds to our work orders. Every time I've had an issue the maintenance man Gilbert has been very friendly and helpful. I also think it's fun and welcoming that the clubhouse has… See More >
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          Ram72

          Resident 2017

          3/26/2017

          People are friendly. Maintenance is quick. Staff remembers you and answers your questions very politely.

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            lakral

            Resident 2017

            1/31/2017

            So far so good at Polo Club! We moved in almost two months ago, and love it! We have an exterior unit, which comes in handy when taking our dog out, and are on the second (top) floor, so no neighbors above us! You can't… See More >
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              anonymous

              Resident 2014 - 2016

              1/19/2017

              Where to begin. The halls wreak of ----- when you open the door to your building. Then when I'd open the door to my apartment, more ----- smells. It's pretty much unavoidable. On top of having to deal with the ----- smells, one… See More >
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                Green7189

                prospectiveVisited 2016

                4/12/2016

                I toured this apartment with Debbie who was a saint and I fell in love with the apartment. I put an application in and it took them 2 weeks to get it approved. I had to send multiple follow-ups to Shelly to find out what… See More >
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                  mills702

                  Resident 2013 - 2016

                  2/9/2016

                  I have lived at Polo Club for almost three years and really enjoy it. The amenities and accessibility to many places in West Des Moines is great!! The do well with updating the units and maintaining the property.

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                    Erinburton

                    Resident 2012 - 2015

                    11/29/2015

                    We love living at the polo club! The staff is friendly. Maintenance is very speedy. Love the pool and trail access. Feels like home.

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                      anonymous

                      Resident 2013 - 2015

                      11/25/2015

                      I have lived here for over 2 years and love it. The office staff is nice and maintenance takes care of things in a timely manner for you. I feel safe and comfortable here and the location is great. I don't use… See More >
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                        kirancsai

                        Resident 2014 - 2015

                        5/25/2015

                        Living in polo club has its benefits and downsides. Downsides far outweigh the benefits. Firstly, the benefits are great location, good apartment homes, responsive maintenance, good community if you are from India. The biggest downside is the management staff. They have zero respect for the… See More >
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                          Hawkey

                          Resident 2013 - 2015

                          3/31/2015

                          Don't go to this apartment just for one reason.IT IS NOT WORTH!!! I lived here for 2 years and the apartment looks very nice and decent. It is in a great location. Not too spacious at the same time not too small. Walls are thin! But the… See More >
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                            anonymous

                            Resident 2011 - 2014

                            2/19/2015

                            I lived at Polo Club for almost 4 years and when I moved in the staff was great. I am a member of the Iowa National Guard and they waived my deposit. As time went on the staff changed and so did the attitude. We… See More >
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                              anonymous

                              Resident 2012 - 2015

                              1/26/2015

                              We moved here 3 yrs ago and didn't have any problems until the new management took over..Ever since then things changed...The office staff are rude if you have a problem..New charges always shows up on your bill for which they have no information about whatsoever.and… See More >
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                                anonymous

                                Resident 2013 - 2014

                                12/5/2014

                                We lived in this apt for 8 months and have to terminate the lease the office staff is so sweet when signing the lease and very hot when breaking the lease. So be careful when signing the lease. There will be big penalties even… See More >
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                                  sks1128

                                  Resident 2013 - 2014

                                  9/3/2014

                                  Overall the Polo Club is in a great location and has a great layout. I've been impressed with the amount of storage and the way the space feels much bigger than it is. It's been great for having friends over for dinner, etc. There is… See More >
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                                    anonymous

                                    Resident 2013 - 2014

                                    8/6/2014

                                    DO NOT SIGN LEASE until you drive through this apartment complex in the late afternoon or dusk so you can see what kind of residents really live in this place. We lived here for a few months before realizing that the owners of this apartment… See More >
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                                      anonymous

                                      Resident 2012 - 2014

                                      6/19/2014

                                      This review is to just give RED ALRET those who choose these apartments. HORRIBLE place to live!! So uncomfortable, rude office management, stupid fines and fees. EXTREMELY RUDE 1) They put Fraud charges --- I mean fraud because no proof for charges they fined. 2) Offensive rude leasing… See More >
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                                        Teratwell

                                        Resident 2011 - 2012

                                        6/18/2014

                                        One of the worst place i have ever stayed rude management, Lot of hidden charges and don't tell you before you sign the lease adds variety of charges they keep on changing the rules should be very care full without your notice your account will… See More >
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                                          anonymous

                                          Resident 2011 - 2014

                                          6/3/2014

                                          Worst office staff. They feel no courtesy at all. They talk rules when they need, but it comes to maintenance, they are very late.

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                                            anonymous

                                            Resident 2013

                                            10/7/2013

                                            I have lived here at Polo Club for 7 years now. Not everything is going to be perfect. The apartments are nice, grounds kept up, office staff is very helpful and maintenace is prompt. I will give the Management Company credit for… See More >
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                                              anonymous

                                              Resident 2011

                                              10/4/2013

                                              Stayed in this apartment for around 3 months. All was ok, but when you move out, they will charge unreasonable fees. When I moved out, I got apartment fully cleaned, but they still charged me for it. Also also charged for whitewash of apartment, though… See More >
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                                                anonymous

                                                Resident 2008 - 2013

                                                6/15/2013

                                                This place is Little India. Unless you enjoy the smell of curry at late hours of the night, screaming kids, loud Indian music, and people constantly buzzing your apartment because they have 6 people living in a two bedroom and don't have enough keys,… See More >
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                                                  anonymous

                                                  Resident 2010 - 2012

                                                  8/3/2012

                                                  I have lived in Polo Club Apartments for 2 years and I recently vacated. Apartments are actually very nice. The reason I had to leave was due to the management. They have a very unfair practice of renting apartments on different rates to diffrent people.… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    What is the pet policy at Polo Club?
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    What types of floor plans are available?
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Polo Club

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                                                    Polo Club is an apartment in West Des Moines in zip code 50266. This community has a 2 Beds, 1.5 - 2 Baths, and is for rent for $1,714. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Johnston.

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