Ratings & Reviews (162 Reviews)
Updated 08/21/2018
Reviewed 08/21/2018
Thank-you for sharing your wonderful experience with us! We take pride in our customer service and helpful staff. There are available upgrades for the apartment homes available such as ceiling lights in the bedrooms. Please feel free to contact the office to see if your apartment home has this upgrade available.
Updated 08/19/2018
Reviewed 08/19/2018
We are happy to help in any way possible. We strive to provide the best customer service around and appreciate all of our wonderful residents!
Updated 08/19/2018
Reviewed 08/19/2018
Thank-you for your kind words! We love helping residents and getting to know everyone at our monthly events! Keep an eye out for our next event. Details will be sent out soon. Thank-you for choosing Springs at Jordan Creek as your home!
Updated 08/18/2018
Reviewed 08/18/2018
We are so excited to hear how much you love living here at Springs at Jordan Creek! Our community atmosphere is the best around and we strive to make living here] effortlessly enjoyable. Thank-you for choosing to make Springs your home!
Updated 07/19/2018
Reviewed 07/19/2018
Thank you for expressing your concerns and we are sorry that you feel this way. During the application process, on the quote, and the rent it is explained that all utilities are separate outside of rent. We strive to offer much more than a place to live and have always hoped to achieve giving our residents superior customer service, it does seem we have failed to meet this expectation with you and would love to schedule a time to go over any misunderstandings and complaints.
Updated 07/15/2018
Reviewed 07/15/2018
We love our maintenance team too! Thank-you for you kind words we are excited to share your feedback with them. We have teamed with Nexgen as we believe to have the same strong beliefs in customer service and satisfaction. We appreciate your feed back and are so happy to have you here in our community.
Updated 05/26/2018
Reviewed 05/26/2018
Thank you for your kind words about the Springs at Jordan Creek. Our team cares about our community and resident satisfaction and will always go the extra mile for you! If there is anything more we can do please let us know!
Updated 05/26/2018
Reviewed 05/26/2018
Thank you for sharing your experience at the Springs at Jordan Creek! You have pointed out all of our favorite features of the community! We do appreciate you as a resident and do hope the rest of your living experience here will be fantastic. Don't forget the referral program could save you $500 off your rent!
Updated 04/28/2018
Reviewed 04/28/2018
Thank you for your review and we do appreciate you as a resident. If you would like to discuss the rent on your apartment feel free to contact the leasing office as we would love to answer any questions. We do our best to offer much more than just a place to live with our awesome West Des Moines location, private entries, unique amenities, and above and beyond staff. If there is anything we can ever do for you please do not hesitate to ask. Did you know we also offer our residents the option to transfer to a larger apartment?
Updated 04/25/2018
Reviewed 04/25/2018
We work our hardest to exceed our residents expectations and thank you for your kind words. If you ever have any future suggestions or feedback on resident events we would love to listen!
Updated 03/14/2018
Reviewed 03/14/2018
Our staff takes pride on being able to offer an apartment home that meets our resident's needs while also offering top of the line amenities. We welcome our residents to contact the office with any concerns regarding noise or neighbors. The early termination fee is listed in the lease and we do apologize if there was a misunderstanding. We do wish you the best in your future home.
Updated 02/22/2018
Reviewed 02/22/2018
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Thank you for expressing your concerns. We do not have you listed as being a resident of the Springs at Jordan Creek apartments and would love it if you would give us a call at 515-369-7500 so we may address any questions you have. Our rents are very competitive in the area as we have a great location in West Des Moines and spacious luxury floor-plans. We are a very pet friendly community offering no weight limit and a fenced in leash free dog park but as stated in the lease there are fees associated with that. We do our best to make our residents and neighbors happy and at home.
Updated 02/20/2018
Reviewed 02/20/2018
Thank you for the great feedback! Our future dog park plans include adding more wood chips as well as shade and seating! We look forward to having this wonderful amenity available for our residents and four legged friends!
Updated 01/28/2018
Reviewed 01/28/2018
Thank you for the kind words! We are so happy your daughter is happy with living at the Springs at Jordan Creek apartments as we stand strongly behind our customer service and resident satisfaction!
Updated 01/19/2018
Reviewed 01/19/2018
The Springs staff believes in going above and beyond for our residents! If there is ever anything more we can do for you please reach out. Don't forget about our resident referral bonus that can save you anywhere from $250.00 to $500.00 off your rent! We would love for you to tell everyone how much you love living at the Springs at Jordan Creek, thank you!
Updated 11/21/2017
Reviewed 11/21/2017
We take pride on offering more than just a place to live by offering great town home style apartments and above and beyond services! Our residents truly make the community great! If there is anything we can do for you please let the office know and thank you for your kind words!
Updated 11/19/2017
Reviewed 11/19/2017
We love that our apartment homes at Springs at Jordan Creek really does offer everything! Our beautiful landscaping and grounds, location, private entry town home style apartments, and our amenities really sets us apart! Thank you for your kind review!
Updated 11/18/2017
Reviewed 11/18/2017
We love helping our residents relocate to the Springs! We do everything we can to make the process easy and not stressful! We are glad you love the community, thank you!
Updated 10/25/2017
Reviewed 10/25/2017
We appreciate your comments about living at the Springs at Jordan Creek. We strive to offer the best apartment homes and customer service. We hope you have had a chance to check out our new outdoor gym as well!
Updated 10/24/2017
Reviewed 10/24/2017
Thank you, our maintenance team works very hard to make our resident's home meet their needs! We strive to complete service requests within 24 hours! Don't forget our office staff offers above and beyond customer service, if there is anything we can do for you throughout your, please lease let us know.
Updated 10/21/2017
Reviewed 10/21/2017
Thank you for letting us know how much you love living at the Springs at Jordan Creek! We truly believe you could not pick a better place to call home as we have a beautiful, peaceful, convenient location, spacious apartment homes, and a staff that will go above and beyond for our residents!
Updated 10/21/2017
Reviewed 10/21/2017
Thank you for making the Springs at Jordan Creek your and your fur baby's home! We are happy to be pet friendly and accept pets of all kinds and sizes while also offering a fenced in dog park.
Updated 09/20/2017
Reviewed 09/20/2017
Updated 09/19/2017
Reviewed 09/19/2017
Thank you for the kind words. Springs at Jordan Creek is so lucky to have such a beautiful location but still be near Jordan Creek Town Center and the interstate. Our maintenance staff prides themselves on getting to work orders as fast as possible!
Updated 09/19/2017
Reviewed 09/19/2017
PrairieGrass at Jordan Creek Gallery
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