What is the pet policy at PrairieGrass at Jordan Creek?

Cats Allowed Pet Limit: 2 Dogs Allowed Pet Limit: 2

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for PrairieGrass at Jordan Creek, West Des Moines, IA

Renter Ratings

Noise	N/A
Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (162 Reviews)

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Verified Resident 530566 • vrp • 2018

08/21/2018

Inquired about location and was able to move in pretty quickly without much notice. Staff was friendly and helpful with the move and lease processing. Only con is no bedroom lighting but the windows provide good natural light.

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PrairieGrass at Jordan Creek Manager

08/23/2018

Thank-you for sharing your wonderful experience with us! We take pride in our customer service and helpful staff. There are available upgrades for the apartment homes available such as ceiling lights in the bedrooms. Please feel free to contact the office to see if your apartment home has this upgrade available.

Verified Resident 529441 • vrp • 2018

08/19/2018

The staff has been very helpful regarding move-in and noisy neighbor complaints. Pretty nice apartments for not much of a higher price than surrounding ones. Surrounding apartments do not offer great customer service like Springs does.

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PrairieGrass at Jordan Creek Manager

08/20/2018

We are happy to help in any way possible. We strive to provide the best customer service around and appreciate all of our wonderful residents!

Verified Resident 529437 • vrp • 2018

08/19/2018

Always willing to work with me, giving me help while moving in, sending me reminders and emails. Always inviting me to events. Asking how my day was going if I saw them. They're a great, caring leasing office.

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PrairieGrass at Jordan Creek Manager

08/20/2018

Thank-you for your kind words! We love helping residents and getting to know everyone at our monthly events! Keep an eye out for our next event. Details will be sent out soon. Thank-you for choosing Springs at Jordan Creek as your home!

Verified Resident 529136 • vrp • 2018

08/18/2018

I have a one bedroom apartment in one of the updated buildings. My kitchen is beautiful and is one of the main reasons why I chose this apartment over multiple others that I looked at. Maintenance does an amazing job at getting to us quickly if… See More

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PrairieGrass at Jordan Creek Manager

08/20/2018

We are so excited to hear how much you love living here at Springs at Jordan Creek! Our community atmosphere is the best around and we strive to make living here] effortlessly enjoyable. Thank-you for choosing to make Springs your home!

Verified Resident 515719 • vrp • 2017 - 2018

07/19/2018

I??™m very disappointed in this place. It??™s a nice apartment but by the time they add on all the fees and other crap in the fine print what the quote you for monthly rent isn??™t even close. The walls are so thin I can hear every… See More

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PrairieGrass at Jordan Creek Manager

07/25/2018

Thank you for expressing your concerns and we are sorry that you feel this way. During the application process, on the quote, and the rent it is explained that all utilities are separate outside of rent. We strive to offer much more than a place to live and have always hoped to achieve giving our residents superior customer service, it does seem we have failed to meet this expectation with you and would love to schedule a time to go over any misunderstandings and complaints.

Verified Resident 513654 • vrp • 2012 - 2018

07/15/2018

Good property with good maintenance and also always supportive to the tenants in fixing problems . A little bit pricier. Also one small problem is the internet company nexgen which is tied up with the property charges you more than other companies like mediacomm and centurylink… See More

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PrairieGrass at Jordan Creek Manager

07/17/2018

We love our maintenance team too! Thank-you for you kind words we are excited to share your feedback with them. We have teamed with Nexgen as we believe to have the same strong beliefs in customer service and satisfaction. We appreciate your feed back and are so happy to have you here in our community.

Verified Resident 492228 • vrp • 2018

05/26/2018

It has been amazing since the two months we've lived here so far. The staff is very friendly and willing to help with any concerns you have. Everyone that lives here seems very polite and nice. When we were applying for this apartment, the management was… See More

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PrairieGrass at Jordan Creek Manager

05/30/2018

Thank you for your kind words about the Springs at Jordan Creek. Our team cares about our community and resident satisfaction and will always go the extra mile for you! If there is anything more we can do please let us know!

Verified Resident 492227 • vrp • 2018

05/26/2018

one of the beautiful n centrally located apartment.Its a pet friendly community also.I like most is that I have my own door and facades on each unit as feels like a neighbourhood. And the main part is very secure place.My two bedroom has very comfortable. I… See More

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PrairieGrass at Jordan Creek Manager

05/30/2018

Thank you for sharing your experience at the Springs at Jordan Creek! You have pointed out all of our favorite features of the community! We do appreciate you as a resident and do hope the rest of your living experience here will be fantastic. Don't forget the referral program could save you $500 off your rent!

Verified Resident 481214 • vrp • 2017 - 2018

04/28/2018

I have enjoyed living here since I moved in May of 2017. I have renewed my lease and am now staying until July of 2019 and will go from there. I feel like my apartment is a little small for the rent being asked, but everything… See More

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PrairieGrass at Jordan Creek Manager

04/30/2018

Thank you for your review and we do appreciate you as a resident. If you would like to discuss the rent on your apartment feel free to contact the leasing office as we would love to answer any questions. We do our best to offer much more than just a place to live with our awesome West Des Moines location, private entries, unique amenities, and above and beyond staff. If there is anything we can ever do for you please do not hesitate to ask. Did you know we also offer our residents the option to transfer to a larger apartment?

Verified Resident 480145 • vrp • 2017 - 2018

04/25/2018

The Springs at Jordan Creek has exceed all expectations of an apartment complex. The management does a great job keeping in touch with you about different things that are going on in the area. I have no problems with anything in my year that I??™ve lived… See More

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PrairieGrass at Jordan Creek Manager

04/30/2018

We work our hardest to exceed our residents expectations and thank you for your kind words. If you ever have any future suggestions or feedback on resident events we would love to listen!

Verified Resident 464471 • vrp • 2017 - 2018

03/14/2018

The property appears nice and well kept. The office staff comes off as very pleasant. Upon moving in I learned the wall are very thin. I could hear and smell everything from my neighbors apartment. I was also discouraged with how my kids were treated by… See More

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PrairieGrass at Jordan Creek Manager

03/16/2018

Our staff takes pride on being able to offer an apartment home that meets our resident's needs while also offering top of the line amenities. We welcome our residents to contact the office with any concerns regarding noise or neighbors. The early termination fee is listed in the lease and we do apologize if there was a misunderstanding. We do wish you the best in your future home.

Antania_K • Former Resident • 2016 - 2018

02/22/2018

Cost way.... to much for what you get. Over $1000 for a one bedroom not including electric, trash. A studio is $800 Will make you pay two deposits for more than one pet so could come to around $600+ charging us $70 for a hole in… See More

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PrairieGrass at Jordan Creek Manager

02/28/2018

Thank you for expressing your concerns. We do not have you listed as being a resident of the Springs at Jordan Creek apartments and would love it if you would give us a call at 515-369-7500 so we may address any questions you have. Our rents are very competitive in the area as we have a great location in West Des Moines and spacious luxury floor-plans. We are a very pet friendly community offering no weight limit and a fenced in leash free dog park but as stated in the lease there are fees associated with that. We do our best to make our residents and neighbors happy and at home.

Verified Resident 455610 • vrp • 2018

02/20/2018

Wonderful experience thus far! We have had a wonderful experience here! We love using the dog park! I only wish it were a little bigger and the wood chips were replaced or more added to get rid of the pond that forms in the center

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PrairieGrass at Jordan Creek Manager

02/21/2018

Thank you for the great feedback! Our future dog park plans include adding more wood chips as well as shade and seating! We look forward to having this wonderful amenity available for our residents and four legged friends!

Verified Resident 446290 • vrp • 2016 - 2018

01/28/2018

our daughter actually is the person who resides at Jordan creek. she is very happy and satisfied with every area of occupancy. neighbors are friendly and respectful,sharing and caring thoughtful and helpful. is a very positive community and safe environment to be located. See More

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PrairieGrass at Jordan Creek Manager

02/02/2018

Thank you for the kind words! We are so happy your daughter is happy with living at the Springs at Jordan Creek apartments as we stand strongly behind our customer service and resident satisfaction!

Verified Resident 442756 • vrp • 2018

01/19/2018

Very good experience. Apartment was very clean upon move-in. Staff is friendly and helpful. I would recommend this property to others. I moved in the winter and the side walks and parking lot were always cleared on a very timely basis. See More

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PrairieGrass at Jordan Creek Manager

02/02/2018

The Springs staff believes in going above and beyond for our residents! If there is ever anything more we can do for you please reach out. Don't forget about our resident referral bonus that can save you anywhere from $250.00 to $500.00 off your rent! We would love for you to tell everyone how much you love living at the Springs at Jordan Creek, thank you!

Resident • 2017

11/21/2017

The Springs at Jordan Creek is by far the best apartment I have ever lived in. My favorite part of my apartment is the layout - no shared hallways - you get your own entrance/stairs (if you're on the 2nd floor)! The staff is amazing -… See More

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PrairieGrass at Jordan Creek Manager

12/06/2017

We take pride on offering more than just a place to live by offering great town home style apartments and above and beyond services! Our residents truly make the community great! If there is anything we can do for you please let the office know and thank you for your kind words!

Verified Resident 421598 • vrp • 2017

11/19/2017

the properties are kept clean, landscaping is kept up, timely manner on mowing. The apartments are nicely updated, Love having a separate entry to get into our apartments. Love the fact we can have animals. Overall great experience and would recommend to other people.

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PrairieGrass at Jordan Creek Manager

12/06/2017

We love that our apartment homes at Springs at Jordan Creek really does offer everything! Our beautiful landscaping and grounds, location, private entry town home style apartments, and our amenities really sets us apart! Thank you for your kind review!

Verified Resident 421311 • vrp • 2017

11/18/2017

We moved from out of state and the community fit us well. The office staff was very helpful during the leasing process. They even got us tickets to a comedy club nearby as a welcome gift. We have had no issues with the property, staff or… See More

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PrairieGrass at Jordan Creek Manager

12/06/2017

We love helping our residents relocate to the Springs! We do everything we can to make the process easy and not stressful! We are glad you love the community, thank you!

Verified Resident 410614 • vrp • 2017

10/25/2017

I really enjoy living here. I feel right at home. It is a well taken care of property that is at a respectable price. They cover much more then you pay for. I??™ve only lived here a few months but I haven??™t had any problems so… See More

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PrairieGrass at Jordan Creek Manager

11/09/2017

We appreciate your comments about living at the Springs at Jordan Creek. We strive to offer the best apartment homes and customer service. We hope you have had a chance to check out our new outdoor gym as well!

Verified Resident 410312 • vrp • 2016 - 2017

10/24/2017

The staff here is very personable and always friendly. The maintence workers are very good at their jobs and have the best interest in mind when fixing an issue and is very timely with their response time.

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PrairieGrass at Jordan Creek Manager

10/25/2017

Thank you, our maintenance team works very hard to make our resident's home meet their needs! We strive to complete service requests within 24 hours! Don't forget our office staff offers above and beyond customer service, if there is anything we can do for you throughout your, please lease let us know.

Verified Resident 409165 • vrp • 2017

10/21/2017

Being our first home it was an option amongst 3 other properties. Not only was it an easy decision because of the location, near by stores and convenient groceries, the community is beautiful and peaceful. The staff is caring and always there. Love it so much… See More

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PrairieGrass at Jordan Creek Manager

10/25/2017

Thank you for letting us know how much you love living at the Springs at Jordan Creek! We truly believe you could not pick a better place to call home as we have a beautiful, peaceful, convenient location, spacious apartment homes, and a staff that will go above and beyond for our residents!

Verified Resident 409159 • vrp • 2017

10/21/2017

Overall it is a good experience. It is pricey and for that price I think there are much nicer apartments. That being said this is one of the few apartments that allows animals with little to no restrictions. Just be aware that is what you are… See More

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PrairieGrass at Jordan Creek Manager

10/25/2017

Thank you for making the Springs at Jordan Creek your and your fur baby's home! We are happy to be pet friendly and accept pets of all kinds and sizes while also offering a fenced in dog park.

Verified Resident 397961 • vrp • 2017

09/20/2017

So far the property had been great! The staff is helpful and professional. Getting the leased signed was easy. The property is nice with the dog park, pool, gym and near-by park. I have yet to meet a neighbor who is very friendly, but no one… See More

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Verified Resident 397573 • vrp • 2017

09/19/2017

Love the location of this property. Its so close to Jordan Creek Mall but its also kinda secluded. Lawns are mowed weekly and landscaping is kept up nice. Maintenance guy is super friendly and always willing to help.

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PrairieGrass at Jordan Creek Manager

02/02/2018

Thank you for the kind words. Springs at Jordan Creek is so lucky to have such a beautiful location but still be near Jordan Creek Town Center and the interstate. Our maintenance staff prides themselves on getting to work orders as fast as possible!

Verified Resident 397561 • vrp • 2017

09/19/2017

Its been very comfortable living. Great long list of amenaties and staff knows you by name. Office is great at recieving packages and well worth the price with everything you get on top of move in specials!!!

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•

Updated Review

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Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$805 - $1,035
SQ. FT.
616
Available
Avail.
N/A
Model
Indigo Vista

View Floor Plan

Price
Price
$840 - $865
SQ. FT.
535
Available
Avail.
N/A
Model
Indigo Terrace

View Floor Plan

Price
Price
$925
SQ. FT.
931
Available
Avail.
N/A
Model
Indigo Vista - Suite

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
$880 - $1,010
SQ. FT.
844
Available
Avail.
N/A
Model
Bellflower Terrace

View Floor Plan

Price
Price
$910 - $1,270
SQ. FT.
773
Available
Avail.
N/A
Model
Sunflower Terrace

View Floor Plan

Price
Price
$950 - $1,210
SQ. FT.
841
Available
Avail.
N/A
Model
Bellflower Terrace w/ Patio

View Floor Plan

Price
Price
$985 - $1,290
SQ. FT.
855
Available
Avail.
1 Units
Model
Sunflower Vista

View Floor Plan

Price
Price
$995 - $1,360
SQ. FT.
931
Available
Avail.
1 Units
Model
Bellflower Vista

View Floor Plan

Price
Price
$1,025 - $1,600
SQ. FT.
937
Available
Avail.
N/A
Model
Bellflower Vista w/ Balcony

View Floor Plan

Price
Price
$1,110 - $1,135
SQ. FT.
773
Available
Avail.
N/A
Model
Sunflower Terrace w/ Garage

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,020 - $1,320
SQ. FT.
1,052
Available
Avail.
N/A
Model
Trillium Vista

View Floor Plan

Price
Price
$1,085 - $1,275
SQ. FT.
1,085
Available
Avail.
N/A
Model
Aster Vista w/ Balcony

View Floor Plan

Price
Price
$1,120 - $1,355
SQ. FT.
1,115
Available
Avail.
1 Units
Model
Aster Vista

View Floor Plan

Price
Price
$1,125 - $1,150
SQ. FT.
972
Available
Avail.
N/A
Model
Trillium Terrace

View Floor Plan

Price
Price
$1,130 - $1,530
SQ. FT.
1,037
Available
Avail.
2 Units
Model
Aster Terrace

View Floor Plan

Price
Price
$1,175 - $1,200
SQ. FT.
1,052
Available
Avail.
N/A
Model
Trillium Vista w/ Balcony

View Floor Plan

Price
Price
$1,250 - $1,650
SQ. FT.
1,085
Available
Avail.
1 Units
Model
Aster Vista w/ Garage and Balcony

View Floor Plan

Price
Price
$1,375 - $1,400
SQ. FT.
972
Available
Avail.
N/A
Model
Trillium Terrace w/ Garage

View Floor Plan

Price
Price
$1,400 - $1,425
SQ. FT.
1,083
Available
Avail.
N/A
Model
Aster Terrace w/ Garage & Patio

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,325 - $1,350
SQ. FT.
1,360
Available
Avail.
N/A
Model
GrandPrairie Vista

View Floor Plan

Price
Price
$1,360 - $1,720
SQ. FT.
1,367
Available
Avail.
1 Units
Model
GrandPrairie Vista w/ Balcony

View Floor Plan

Price
Price
$1,440 - $2,015
SQ. FT.
1,281
Available
Avail.
1 Units
Model
GrandPrairie Terrace

View Floor Plan

Price
Price
$1,625 - $1,650
SQ. FT.
1,278
Available
Avail.
N/A
Model
GrandPrairie Terrace w/ Garage & Patio

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

VIRTUAL AND SELF-GUIDED TOURS AVAILABLE - CALL OR EMAIL OUR LEASING TEAM TODAY! PrairieGrass at Jordan Creek is a beautiful, pet-friendly apartment community located adjacent to Valley View Park in West Des Moines, Iowa. You will love the peaceful setting and easy park access. The location within the Waukee Community School District is convenient to everything. Great shopping and dining are minutes away in Jordan Creek Town Center, and downtown Des Moines is just a 15 minute drive. Many large employers are within a short commute. Within our community we invite you to enjoy the resort-style pool, work out in our 24-hour fitness center and exercise your dog in the leash-free dog park. Stop in the clubhouse to use the WiFi or for a cup a coffee from the free coffee bar. Each apartment is designed for your comfort with private, ground-level entries to every home, open kitchen layouts, 2" faux wood blinds, washer and dryer, spacious closets and black appliances. Private balconies and patios are available, as are attached and detached garages.

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