The Club at Washington Heights Apartments

4101 Woodland Plaza, West Des Moines, IA 50266
  • You'll love our pricing! Receive up to $600 off your move in costs when you lease you new home with us today! Plus, ask us about additional move in discoun...
Resident of this community?
Tell us what you think!

Contact Property

The Club at Washington Heights Apartments

4101 Woodland Plaza

West Des Moines, IA 50266

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 181 
Reviews and
382 
Resident Surveys
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
4.2National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.1
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.2
Work Order
Our team's performance in responding to service requests.
71%RECOMMENDED
THIS PROPERTY
VS
74%CITY AVERAGE

Ratings & Reviews

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
The Club at Washington Heights Apartments Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 728569 2015 - 2019 Not Recommended
Reviewed 12/16/2019
It used to be better. Service has gone down a lot in the last few years. Pool was barely open this year. Apartment I moved in last year has very old cabinets. They really should update the apartmentmetns to make them look like the ones in… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2017 - 2019 Not Recommended
Reviewed 12/03/2019
If you want to live in an environment where the maintenance staff ignores you and will be rude to you when you ask questions and will not fix the issue such as a roof leaking water but will only paint over the water marks then this… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 722345 2019 Recommended
Reviewed 12/01/2019
This box needs to allow a minimum of less that 200 Characters. This box needs to allow a minimum of less that 200 Characters. This box needs to allow a minimum of less that 200 Characters. This box needs to allow a minimum of less that… See More
The Club at Washington Heights Apartments Manager01/02/2020

Hello! Thank you for your great review!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 721666 2017 - 2019 Not Recommended
Reviewed 11/27/2019
There have been many severe issues that should have been addressed properly by maintenance staff but instead they close out work orders and ignore you. The only way to get a response is to be face to face but even then it's just a bunch of… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 714093 2018 - 2019 Recommended
Reviewed 11/05/2019
Living here has been pretty good. It's a nice community and the staff is very friendly. Maintenance issues are handled in a timely manner and done well. This is a good location, it is near everything you need, grocery stores, restaurants, malls and entertainment.
The Club at Washington Heights Apartments Manager11/26/2019

Hello! Thank you for taking the time to leave such a nice review. We are happy that you enjoy living here at The Club at Washington Heights.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 706900 2019 Recommended
Reviewed 10/15/2019
I would still like someone to clean the carpet in entry way. It is quite dirty. Would it be possible to shampoo the entry way? Otherwise it is a nice place to live.....................that's it. for today. See More
The Club at Washington Heights Apartments Manager11/26/2019

Hello, Thank you for leaving a 4 star review!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 705405 2019 Recommended
Reviewed 10/10/2019
As I stated earlier, Iived here 40 years ago and it was a good experience. There are also many choices in the layout of the apartment. Additionally EVER unit has the advantage of cross circulation and central airconditioning. See More
The Club at Washington Heights Apartments Manager11/26/2019

Hello! Thank you for giving us such a great review! We are glad that you had made Washington Heights your home.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 692501 2019 Recommended
Reviewed 09/09/2019
Easy to communicate very good leasing staff and clean apartments you can see online the apartment structure very friendly neighbors we just moved in will see how it goes no problem yet but very good leasing staff very friendly and also rent for this apartment is… See More
The Club at Washington Heights Apartments Manager11/26/2019

Hello, We are so glad that the leasing staff was friendly and your apartment was clean. We are happy you are a resident here!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 690206 1999 - 2019 Recommended
Reviewed 09/04/2019
The location of The Club at Washington Heights is perfect, close to interstate, shopping malls, resturants, banks, grocery stores, gas stations, churches, schools and motels. They are pet friendly here, with a great dog park.
The Club at Washington Heights Apartments Manager11/26/2019

Thank you for your kind words! We appreciate you taking time out of your day to comment on our great location and dog park.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 685947 2019 - 2020 Recommended
Reviewed 08/26/2019
The experience has been really worthy except for the unsatisfactory problem of faulty electrical inlets. My kids are very happy with the community facilities and love the community. The maintenance needs to be prompt.
The Club at Washington Heights Apartments Manager11/26/2019

Thank you for leaving a review! We are glad that you and your family enjoy living here!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 682782 2019 Not Recommended
Reviewed 08/19/2019
So far the staff have been great but the apartment t itself had been unclean and damaged and no one who worked there knew exactly what shape it was in when we moved in. They did give us a garage so we could turn in the… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 682799 2019 Recommended
Reviewed 08/19/2019
It's very quiet and everyone around here is verse nice. Haven't lived here long but I really love it so far. Management is always very helpful and prompt about helping put in work requests or returning calls.
The Club at Washington Heights Apartments Manager11/26/2019

Thank you for leaving a review! We are glad that the management team is always very helpful for you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 681380 2019 Recommended
Reviewed 08/16/2019
so far, so good - maintenance has been timely. the unit was not in good condition, but the staff has been attentive with fixing the issues. I do hope that eventually carpet is replaced in the entries of the building. See More
The Club at Washington Heights Apartments Manager11/26/2019

Thank you for your kind words! We are happy to have you as a resident!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2019 Not Recommended
Reviewed 07/30/2019
Promises are made and not kept, maintenance and the the upkeep of the grounds is minimal. Hallways are dirty and holes in the wall. The company can't keep office staff and new people are added every few months. Pay for use of a pool that has… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 667752 2013 - 2019 Recommended
Reviewed 07/22/2019
It's been ok. Will share directly with management. Bbbbbbbbbbbnbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb I have no further comments. I will discuss with management I will discuss management. I will See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 667075 2018 - 2019 Recommended
Reviewed 07/19/2019
I've only had the need to contact them twice. Once for my sliding back door not locking. They locked it but I still can't lock it myself. The other my furnace was leaking (I had only had my air on for an hour maybe the whole… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 666728 2019 Recommended
Reviewed 07/18/2019
We just moved in a couple weeks ago but have been very happy. Everything has been working well, lots of space and room. The club house area is really nice and the renovations look really good. Glad to be in a nice place.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 660991 2015 - 2019 Recommended
Reviewed 07/05/2019
A great community and location. Maintenance is 2nd to no one. Older structures but great floor plans. Nice grounds featuring a great pool, grills, and recreation room along with a excercise room. Pets are welcome as well.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 659443 2019 Not Recommended
Reviewed 07/01/2019
AC is very bad in apartments. At least 20 units had issues with AC the day I moved in on June 28th as I had to stay in hotel along with my family. Also, air ducts are very old and they are not placed properly on… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 658235 2016 - 2019 Recommended
Reviewed 06/28/2019
Everyone I have interacted with at the Club at Washington Heights has been courteous and have always addressed any issues I have had in a reasonable manner. Sometimes neighbors can be noisy (dogs barking, babies crying, etc.) but personally the noise has never been an issue… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 653850 2019 Recommended
Reviewed 06/17/2019
I like the building but I wish we could get follow ups on repairs and more contact from staff sometimes I'm not sure about what is happening or when, we haven't received our damage report yet or updates on when some major damages will be fixed… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 646967 2019 Recommended
Reviewed 05/31/2019
The office staff helped us on our apartment search and put our mind at ease. They made the whole process smooth and amazing. I would refer Washington Heights to anyone. It's an affordable place that us taken care of. See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 638139 2009 - 2019 Recommended
Reviewed 05/09/2019
Love the floor plan and the wood burning fireplace is a plus. Always improving amenities. Great staff and the community is literally next to 235 plus reasonably close to all that West Des Moines has to offer.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 612727 2019 Recommended
Reviewed 03/07/2019
I like the apartment and the community. My only complaint is that is appeared as if my unit was not ready for move in. Several things were missing, not working, and the carpets looked as if they had not been cleaned.
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Verified Resident 605288 2018 - 2019 Not Recommended
Reviewed 02/18/2019
This review is for BH Managment Services, LLC on The Club at Washington Heights. Noise: 2/10 Able to hear other resident's full conversations between walls, doors, and oddly even air vents. Foot steps from above floors rattle walls and ceiling. I've personal heard a complete conversation… See More
How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Laundry

  • Laundry Connections in Some Units
  • Laundry On-Site

Parking

  • Private Garage

General

  • Community Center
  • Gym
  • Pool

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • You'll love our pricing! Receive up to $600 off your move in costs when you lease you new home with us today! Plus, ask us about additional move in discounts! Offer valid on select units only. Other restrictions may apply. See leasing agent for complete details.

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    715

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price

    $857 - $966

  • SQ. FT.

    725

  • Available
    Avail.

    2 Units

  • Model

    A2

2 Bedrooms, 1 Bathroom

  • Price

    $842 - $925

  • SQ. FT.

    1,040

  • Available
    Avail.

    3 Units

  • Model

    B1

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,070

  • Available
    Avail.

    N/A

  • Model

    B2/B3

  • Price

    $820 - $942

  • SQ. FT.

    1,265

  • Available
    Avail.

    3 Units

  • Model

    B7

  • Price

    $828 - $858

  • SQ. FT.

    1,215

  • Available
    Avail.

    1 Units

  • Model

    B6

  • Price

    $860 - $940

  • SQ. FT.

    1,140

  • Available
    Avail.

    2 Units

  • Model

    B4

  • Price

    $895 - $999

  • SQ. FT.

    1,185

  • Available
    Avail.

    3 Units

  • Model

    B5

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,435

  • Available
    Avail.

    N/A

  • Model

    C1

  • Price

    $1,175 - $1,577

  • SQ. FT.

    1,525

  • Available
    Avail.

    3 Units

  • Model

    C2

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Welcome to The Club at Washington Heights Apartments in West Des Moines, Iowa! With our spacious apartments, variety of floorplans and oversized balconies and patios, The Club at Washington Heights makes the perfect large oasis for you. Providing ample space to live and entertain, we are also conveniently located near Valley West High School, Valley West Mall and downtown Des Moines. Make The Club at Washington Heights your new home today!

Management Company: BH Management Services, LLC

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

The Club at Washington Heights Apartments Gallery

Manager Uploaded Photos
Floor Plans

Similar Properties

Image of Westwood Apartments in West Des Moines, IA

Westwood Apartments

West Des Moines, IA

Image of Fountains Apartments in West Des Moines, IA

Fountains Apartments

West Des Moines, IA

Image of Boulder Ridge Apartments in West Des Moines, IA

Boulder Ridge Apartments

West Des Moines, IA

Image of The Flats  in West Des Moines, IA

The Flats

West Des Moines, IA

The Club at Washington Heights Apartments is a 715 - 1,525 sqft apartment in West Des Moines in zip code 50266. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $820 - $1,577. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Grimes. 50266, 50265, 50325, 50323, and 50312 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

The Club at Washington Heights Apartments

Provided by Property Management

Management Photos (51)

  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/22/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 09/06/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Manager photo uploaded on 02/21/2019) Image of The Club at Washington Heights Apartments in West Des Moines, IA

Provided by Other Residents

Resident Photos (3)

  • (Resident photo uploaded on 07/28/2014) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Resident photo uploaded on 12/04/2014) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  • (Resident photo uploaded on 12/04/2014) Image of The Club at Washington Heights Apartments in West Des Moines, IA
  Back To Top
Contact Property