Turtle Creek

225 Prairie View Drive, West Des Moines, IA 50266

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Turtle Creek

225 Prairie View Drive

West Des Moines, IA 50266

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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62%RECOMMENDED
THIS PROPERTY
VS
74%CITY AVERAGE

Ratings & Reviews

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Vegmagnet • Resident 2017 Recommended
Reviewed 11/02/2017
Love this place, staff is very outgoing, friendly and helpful, maintenance guys are great, very friendly and knowledgeable, lots to do close by, restaurants, bars and shopping, easy to get around, all in all a great find !! 
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Turtle Creek Manager

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Resident 2017 - 2018 Not Recommended
Reviewed 09/24/2018
We had a very aweful experience with Turtlecreek, especially when it was time to move out. Thank goodness we documented everything along the way, as we were told contradicting information from multiple professionals at TurtleCreek as well as corporate regarding moving out. It took many phone… See More
Turtle Creek Manager10/29/2018

Hello, Thank you for your feedback. We are disappointed to see that your move out experience was not demonstrative of the standards we aspire to. The final amount owed can differ based on various things, including utilities and the condition of the apartment at move-out. We regret the confusion and are disappointed we do not have an opportunity to learn more.

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Vegmagnet • Resident 2017 Recommended
Reviewed 11/02/2017
Love this place, staff is very outgoing, friendly and helpful, maintenance guys are great, very friendly and knowledgeable, lots to do close by, restaurants, bars and shopping, easy to get around, all in all a great find !!
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Resident 2016 - 2017 Not Recommended
Reviewed 10/13/2017
I would not recommend this place. The response time on very time sensitive matters is awful. The accounts receivable lady Kim McDonald is extremely rude and does not return your calls. She is makes threats and very negligent. They up their price extremely high and do… See More
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smiller92 • Resident 2016 - 2017 Not Recommended
Reviewed 09/21/2017
Easily the most disrespectful, unorganized, inexperienced, unprofessional, and carless apartment complex I have ever lived in. It all comes down to the office where to begin. Angela in the office is as rude as they come. One day I went into the office and she starts… See More
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Resident 2017 Not Recommended
Reviewed 07/03/2017
Great location, ok apartments, awful awful awful service, please go somewhere else. We've had so many things go wrong our apartment in our 6 weeks here so far, including our Air Conditioning breaking 3 TIMES!!! They do not care about their residents in the slightest. A… See More
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Prospective Resident Visited 2017 Recommended
Reviewed 03/07/2017
I love Turtlecreek! The managers dalton and Sam are fantastic! They were so helpful during my tour. I rented elsewhere due to not having a town home style I wanted at the time however I will be back next year!!! See More
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fsan100 • Resident 2016 - 2017 Recommended
Reviewed 02/15/2017
Nice apartment and townhome community, exterior looks very good, interior is a little old. Air conditioner and heater tend to breakdown due to age, but on site support staff is very good in responding to such issues and usually are able to get them fix the… See More
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StalinSimson • Resident 2016 - 2017 Recommended
Reviewed 02/15/2017
Turtle Creek is a great community to live in. The property is quiet, clean and in close proximity to local spots such as restaurants and retail stores. The office staff have been extremely friendly and helpful and always greet me with a smile. The General Manager… See More
Turtle Creek Manager06/09/2017

Hi Stalin, Thank you for your five-star review! We are overjoyed to hear that your time with us here at TurtleCreek has been so wonderful and we really appreciate your recommendation. We work hard to ensure that move-ins are as seamless as possible and it is our top priority to make sure that we provide a home for our residents, not just a place to live. We continually strive to ensure superior service in all aspects of our community and we are glad you have seen this first hand. We are glad you chose TurtleCreek as your home and we hope you stay with us for years to come!

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tc75 • Resident 2011 - 2017 Recommended
Reviewed 02/02/2017
I have been a resident here for quite awhile. I enjoy living here. New management and maintaince is fantastic. Dalton and Gage are both awesome to interact with and very knowledgeable. My windows were very well done by Gage when they needed fixing.
Turtle Creek Manager06/09/2017

Hello, Thank you for the five-star review! We are truly glad that you chose to live with us here at TurtleCreek. It is our pleasure to provide you with the best possible service both in management and maintenance. We look forward to having you live with us for years to come.

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Resident 2017 Recommended
Reviewed 02/02/2017
Beautiful property friendly staff. They take care all our issues within 48 hours. Dalton the new GM is fantastic knows everything and is sooooo nice helped me which everything when I moved In. Gage and Justin go above and beyond to keep us happy and there's… See More
Turtle Creek Manager06/09/2017

Thank you for the 5 stars! It's great to hear you enjoy living at TurtleCreek. Enjoy your stay!

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Prospective Resident Visited 2017 Recommended
Reviewed 02/02/2017
Before the TurtleCreek I was watched at least 10 apartments. Here let me feel like home. Everyone staff is so passion. Everything try to help me out. Nice place.
Turtle Creek Manager06/09/2017

It is great to hear TurtleCreek feels like home and everyone one is so passionate and helpful. Thank you for your review!

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Resident 2016 - 2017 Recommended
Reviewed 01/31/2017
Great amenities, love the huge gym!
Turtle Creek Manager06/09/2017

Hello! We're excited you are enjoying all the amenities our community has to offer. Thank you for your review.

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ddinkla • Resident 2015 - 2016 Recommended
Reviewed 01/22/2017
I've seen a lot of negative reviews out there for Turtle Creek and while it's not the perfect place, we've apparently had a different experience than most so thought I would share. I'll start with the negatives. First, we had a bit of snafu moving in… See More
Turtle Creek Manager06/09/2017

Hello, Thank you for your four-star review and your residency! We are very happy to hear that your 18 months with us were enjoyable. We do work really hard to ensure that our residents are well taken care of. We take pride in providing the best convenience, service and overall value just minutes from Jordan Creek. We really appreciate your honest review and we take your criticism seriously. We will look into your concerns and will be sure to get them resolved.

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Maneeta • Resident 2016 - 2017 Recommended
Reviewed 01/20/2017
I have recently moved to Turtle Creek from sun prairie. Manager, his name is Dalton. He is awesome person, always happy and cheerful. They are very helpful and listen to you. The noise is not that bad either, the apartment inside is very clean. They have… See More
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Resident 2016 - 2017 Not Recommended
Reviewed 01/09/2017
I initially wrote my review having only lived at TurtleCreek for about 2 weeks.. I normally do not write reviews but was being bothered about it every time I went to the office to collect a package or ask questions. My stay at TurtleCreek wound up… See More
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dellis16 • Resident 2016 Recommended
Reviewed 12/11/2016
I have been here for a few months now and absolutely love it!! The office is very friendly and help with any issues I have had! The apartment was a great price for what I got and is one of the nicer places I have lived… See More
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triplee121 • Resident 2015 - 2016 Recommended
Reviewed 01/22/2016
The staff at Turtle Creek has been nothing but really great! Kenli has really been there to help us out whenever we had questions about transferring to a different apartment within the complex or picking up packages. She is such a nice gal.
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yashdixit • Resident 2015 - 2016 Not Recommended
Reviewed 01/06/2016
Extremely bad staff. In the most apartments that i've lived in the US, this apartment is by far the worst in terms of Staff in the leasing office. Very rude and non-helping. Even after comlaining about them, there has not been any action taken on them.… See More
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yinglif • Resident 2015 - 2016 Not Recommended
Reviewed 10/12/2015
STAY AWAY!!!! TERRIBLE!!! HORRIBLE!!!
(Resident Photo) Image of Turtle Creek in West Des Moines, IA(Resident Photo) Image of Turtle Creek in West Des Moines, IA(Resident Photo) Image of Turtle Creek in West Des Moines, IA
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Resident 2015 Recommended
Reviewed 10/11/2015
I have lived here for about 7 months. My experience overall has been good. The staff was really friendly & made sure I was comfortable in my new apt upon arrival. They aren't as personable these days but treat me with respect & handle my concerns.… See More
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Resident 2009 - 2015 Recommended
Reviewed 07/29/2015
I just wanted to thank Angela for her excellent customer service and going above and beyond at Turtlecreek. Angela has made Turtlecreek more than just an apartment to me as she has made it a home and community for me; taking the time to get to… See More
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Zbiz5 • Resident 2014 - 2015 Recommended
Reviewed 07/28/2015
I have lived at Turtle Creek for a year now. I moved up here last year and I don't believe there is better place to live. I moved from Kansas and worked with Angela when researching apartments. She answered all the questions I had and couldn't… See More
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Resident 2012 - 2015 Recommended
Reviewed 07/05/2015
My husband and I lived at Turtle Creek and enjoyed our time there. It's a great location near the mall, West Glenn and walking trails. I would recommend living in one of the townhouses that have an attached garage if you are a professional or have… See More
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bluebird343 • Resident 2014 - 2015 Recommended
Reviewed 03/29/2015
Maintenance Staff is fantastic, however, rental office folks really need to work on people skills. I always feel like I am treated as inferior, they seem never able to explain how we are billed, and are just overall rude. See More
Turtle Creek Manager05/20/2015

Thank you for reviewing TurtleCreek. We think our maintenance team is fantastic as well! Our goal is to provide excellent customer service, and if you feel you are not getting that, we want to address it. Please contact our Director of Resident Relations at our corporate office (402-391-7900) so that we can discuss your concerns in detail and better understand the situation. We value your residency and appreciate your feedback.

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Resident 2012 - 2014 Not Recommended
Reviewed 12/30/2014
My wife and I lived in the Des Moines area for two years on a temporary job assignment. I am thankful that my employer paid my rent for me and that I did not have to be giving any of my personal money to this company.… See More
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Features & Amenities

Laundry

  • Laundry On-Site
  • Party Room
  • Washer/Dryer

Parking

  • Attached and Detached Garage Parking

General

  • 24-Hour Emergency Maintenance
  • 24-Hour Fitness Center
  • 9' Ceilings
  • Abundant Closet and Storage Space
  • Additional Storage
  • Alarm
  • Ample Space Dressing Closet
  • Balcony or Patio
  • Bay Window
  • Built-In Wet Bar
  • Built-in Bookcases
  • Clubhouse with Wi-Fi
  • Convenient to Shopping, Dining and Office Parks
  • Corporate and Furnished Available
  • Courtyard
  • Crown Molding
  • DishWasher
  • French Doors
  • Frost Free Refrigerators with Ice Makers
  • Gated Access
  • Glass Top Stove
  • Microwave
  • Pet-Friendly Community
  • Pool
  • Racquetball Court
  • Roman Tubs
  • Sauna
  • Scenic Patio Views
  • Sundeck
  • Valet Recycling and Trash Service
  • Vaulted Ceilings
  • Walking and Biking Trails
  • Woodburning Fireplace

Pets

  • Cats Allowed
    Deposit: $150
    Fee: $150
    Rent: $20
    Restrictions: 2 Pets Maximum
    Pet Limit: 2
  • Dogs Allowed
    Deposit: $150
    Fee: $150
    Rent: $20
    Restrictions: Some Breed Restrictions Apply, 2 Pets Maximum
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $820 - $1,010

  • SQ. FT.

    620

  • Available
    Avail.

    4 Units

  • Model

    A

  • Price

    $870 - $1,120

  • SQ. FT.

    716

  • Available
    Avail.

    4 Units

  • Model

    B

  • Price

    $920 - $1,150

  • SQ. FT.

    722

  • Available
    Avail.

    1 Units

  • Model

    B1

  • Price

    $925 - $1,020

  • SQ. FT.

    832

  • Available
    Avail.

    4 Units

  • Model

    C

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,184

  • Available
    Avail.

    N/A

  • Model

    D (att gar)

  • Price

    $1,135 - $1,540

  • SQ. FT.

    1,035

  • Available
    Avail.

    4 Units

  • Model

    E

  • Price

    $1,490 - $1,875

  • SQ. FT.

    1,477

  • Available
    Avail.

    1 Units

  • Model

    G (att gar)

  • Price

    $1,510 - $1,955

  • SQ. FT.

    1,436

  • Available
    Avail.

    1 Units

  • Model

    L (att gar)

Disclaimer: Special, prices and availabilities subject to change.

Leasing

TurtleCreek Apartments is conveniently located just down the street from Jordan Creek Town Center, the Midwest's newest and largest shopping mall. Interstate access, both 35 and 80, is no more than a few minutes drive, and downtown is a very short commute. Wells Fargo, Hy-Vee Corporation, and the various insurance employers of West Des Moines are no more than a couple of miles away.

Management Company: Richdale Apartments

Office Hours Closed

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Turtle Creek is a 620 - 1,477 sqft apartment in West Des Moines in zip code 50266. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $820 - $1,955. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Grimes. 50266, 50265, 50325, 50323, and 50312 are nearby zip codes.

  • Price

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  • Model

Turtle Creek

Provided by Property Management

Management Photos (21)

  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 07/19/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA
  • (Manager photo uploaded on 01/08/2019) Image of Turtle Creek in West Des Moines, IA

Provided by Other Residents

Resident Photos (10)

  • (Resident photo uploaded on 03/15/2014) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 03/15/2014) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 03/15/2014) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 09/05/2013) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 07/10/2007) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 10/12/2015) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 10/12/2015) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 10/12/2015) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 10/12/2015) Image of Turtle Creek in West Des Moines, IA
  • (Resident photo uploaded on 10/12/2015) Image of Turtle Creek in West Des Moines, IA
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