Westbrooke Apartments

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Westbrooke Apartments

4001 Ep True Parkway, West Des Moines, IA 50265
(23 Reviews)
$1,353 - $1,452/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

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Westbrooke Apartments Reviews

(23)
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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospectiveVisited 2018

5/2/2018

I really wouldn't recommend this place to anyone or anything, started to move in gave a deposit and then changed my mind three weeks before my move in date, never sign a lease just an application and now they are refusing to return my deposit… See More >
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    anonymous

    Resident 2015 - 2017

    4/18/2017

    I have lived at Westbrooke for two years mostly because it's cheap and it's in a good location for West Des Moines. Although initially I was pretty happy in my apartment, there have been quite a few things that make this place terrible. First of… See More >
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      anonymous

      Resident 2016

      5/24/2016

      I have only lived here for a few months but I would say that in general I'm happy living at Westbrooke. The location is awesome, close to everything in West Des Moines and easy access to the Jordan Creek trail which I love. The cons-… See More >
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        anonymous

        Resident 2000 - 2015

        12/30/2015

        I have lived three times at Westbooke! Retired twice out-of-state, and moved back twice. Current management are professionals, friendly and take pride in their jobs. Maintenance is a Jack-of-All trades who likes to fix things right the first time. Westbrooke… See More >
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          anonymous

          Resident 2011 - 2013

          8/3/2013

          Lived here for two years and would highly recommend this complex. Brandi the manager is great to work with, very quick and complete responses. All maintenance requests were taken care of promptly. Inside and outside of units very clean and well kept.… See More >
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            anonymous

            Resident 2012 - 2013

            7/18/2013

            I am writing this review to try and help others when making decisions on where to look and live in WDM. We recently moved out of the Westbrooke Apartments and would never go back. There are multiple reasons why we would advise you to think… See More >
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              anonymous

              Resident 2010 - 2013

              4/11/2013

              Ongoing maintenance issues. Ridiculous rate increases (far more than what seems to be the norm at other complexes). Apartments in poor repair.

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                Cthakur

                Resident 2012 - 2013

                2/7/2013

                Brandy Miklus is a property caretaker. She is wonderful person. I am staying at westbrooke apt since Aug 2012 and had no issues. The place is auspicious to stay,I never faced any maintenance issue. If i ever had one email and things were solved. Brandy… See More >
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                  anonymous

                  Resident 2012

                  6/5/2012

                  Absolutley disgusted with they way I was treated. Nothing worked properly from the day we moved in. Dryer vented into my bedroom, never fixed after many complaints. Endured apartment flooding, furnace going out twice, and sewage backing up into the living room. AND WE WERE… See More >
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                    anonymous

                    Resident 2011 - 2012

                    5/30/2012

                    These are terrible apartments, and the management is horrible. I had thousands of dollars in damage done to my belongings by the negligent maintenance staff...replacing my sewer pipe with a rusty, corroded pipe from another unit that led to sewage throughout my apartment, pipes freezing… See More >
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                      leojohnson

                      Resident 2009 - 2010

                      5/23/2012

                      The property manager was a delight to work with. I've lived in some pretty bad apartments in Missouri and in Iowa and this was one of the best I think I have ever had the pleasure of renting from. The price is reasonable for the… See More >
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                        anonymous

                        Resident 2010 - 2012

                        3/8/2012

                        Apartment has mold in bathrooms. When it was reported, maintenance guy Patrick said since there was no sunlight in the bathroom, he could not do anything. So problem was unresolved. Maintenance is very poor. This is the worst kind of place in West Des Moines to live.… See More >
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                          IowaHonest1969

                          Resident 2008 - 2011

                          2/16/2012

                          All the apartments are infested with mold. Most of the residents complain lung problems. Drainages leak and Zero maintainance. If you want to smell your neighbors drainage..go no further. Westbrooke is the place to be. Kathryn who is the Apartment manager cares a damn about… See More >
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                            anonymous

                            Resident 2012

                            2/2/2012

                            The buildings are all very poorly insulated in regards to sound - you constantly hear the sounds of people going up and down all 3 flights of stairs and it is sound loud you'd think they were stomping around in your apartment instead of being… See More >
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                              anonymous

                              Resident 2011

                              5/25/2011

                              We lived in this complex for less than 4 months and it was a horrible experience. One of the reasons we chose this place was because they said we could have our satellite dish installed and we didn't have to do anything. Kathryn… See More >
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                                anonymous

                                Resident 2009 - 2010

                                3/20/2010

                                I moved into Westcrook Apts in march of last year. I am now in the process of moving out!! In one year I have had the worst experience of any apt Ive lived in. The parking is AWFUL! I work 2nd shift and when I… See More >
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                                  anonymous

                                  Resident 2009

                                  10/16/2009

                                  I personally love my 2 bedroom apartment with full size washer n dryer. I live on the third floor that face the rugby field. I moved in July of this year and have tile floor, new carpet, fireplace, vaulted ceilings, two bathrooms and… See More >
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                                    leahanne82

                                    Resident 2009

                                    10/4/2009

                                    I had no problem with the apartment itself. My problems were with the management. Jackie has horrible customer service: she NEVER returned my calls, emails, or notes left in the office. No one was EVER there during "office hours." As I… See More >
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                                      anonymous

                                      Resident 2007 - 2009

                                      2/17/2009

                                      We've lived at Westbrooke for almost 2 years. The only issues we've had have been with other tenants. Management has always been responsive and available. All maintenance issues were taken care of within 24 hours or less. Yes, the walls are thin. The bathtubs creak… See More >
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                                        evan69

                                        Resident 2006 - 2008

                                        12/4/2008

                                        Some of my friends planned to move into Westbrook, because of her irresponsible and arrogant behavior they dropped their plan to move into Westbrook. After you become tenant also she doesn t listen to a single word you say. She just does what… See More >
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                                          anonymous

                                          Resident 2008

                                          1/29/2008

                                          The people who work in this office extremely difficult to deal with. I have never in my life experienced such horrible customer service!! This unexcuseable behavior began from the first time I went to look at the property. The workers in this office have never… See More >
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                                            fixitplease07

                                            Resident 2005 - 2007

                                            12/14/2007

                                            My husband and myself lived in the Westbrooke Apartments for about 1 1/2 years. During that time we asked for 3 things to be fixed. 2 of the 3 had work orders wrote up every time we asked, but nothing was ever done.… See More >
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                                              anonymous

                                              Resident 2005 - 2006

                                              7/31/2006

                                              once you become tenant , she don't listen to a single word you say. before you finish your sentence , she will say 'NO', no matter what it is. if you complain about the snow , she will say, tenants should clean the road… See More >

                                                Features & Amenities

                                                Laundry
                                                • Laundry Connections in Unit
                                                • Laundry in Units
                                                Pets
                                                • Dogs Allowed
                                                  Deposit: Required. Rent: Required
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Deposit: Required. Rent: Required
                                                  Less Info
                                                  More Info
                                                Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: How easy is it to find guest parking?

                                                Frequently Asked

                                                What is the pet policy at Westbrooke Apartments?
                                                Dogs Allowed
                                                Deposit: Required
                                                Rent: Required
                                                Cats Allowed
                                                Deposit: Required
                                                Rent: Required
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths

                                                Check Availability

                                                Westbrooke Apartments

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                                                Westbrooke Apartments is an apartment in West Des Moines in zip code 50265. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,452. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Johnston.

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