N/A

Westbrooke Apartments

4001 Ep True Parkway, West Des Moines, IA 50265
4001 Ep True Parkway, West Des Moines, IA 50265

Check Availability

Westbrooke Apartments

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (23 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2018
I really wouldn't recommend this place to anyone or anything, started to move in gave a deposit and then changed my mind three weeks before my move in date, never sign a lease just an application and now they are refusing to return my deposit such… See More
Useful    0
Thanks for voting!
Report
Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/18/2017
I have lived at Westbrooke for two years mostly because it's cheap and it's in a good location for West Des Moines. Although initially I was pretty happy in my apartment, there have been quite a few things that make this place terrible. First of all,… See More
Useful    0
Thanks for voting!
Report
Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2016
I have only lived here for a few months but I would say that in general I'm happy living at Westbrooke. The location is awesome, close to everything in West Des Moines and easy access to the Jordan Creek trail which I love. The cons- 1:… See More
Useful    0
Thanks for voting!
Report
Resident 2000 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2015
I have lived three times at Westbooke! Retired twice out-of-state, and moved back twice. Current management are professionals, friendly and take pride in their jobs. Maintenance is a Jack-of-All trades who likes to fix things right the first time. Westbrooke is convenient to everything I need.… See More
Useful    0
Thanks for voting!
Report
Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/03/2013
Lived here for two years and would highly recommend this complex. Brandi the manager is great to work with, very quick and complete responses. All maintenance requests were taken care of promptly. Inside and outside of units very clean and well kept. Felt very respected as… See More
Useful    0
Thanks for voting!
Report
Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2013
I am writing this review to try and help others when making decisions on where to look and live in WDM. We recently moved out of the Westbrooke Apartments and would never go back. There are multiple reasons why we would advise you to think twice… See More
Useful    0
Thanks for voting!
Report
Resident 2010 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2013
Ongoing maintenance issues. Ridiculous rate increases (far more than what seems to be the norm at other complexes). Apartments in poor repair. See More
Useful    0
Thanks for voting!
Report
Cthakur • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2013
Brandy Miklus is a property caretaker. She is wonderful person. I am staying at westbrooke apt since Aug 2012 and had no issues. The place is auspicious to stay,I never faced any maintenance issue. If i ever had one email and things were solved. Brandy is… See More
Useful    0
Thanks for voting!
Report
Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/05/2012
Absolutley disgusted with they way I was treated. Nothing worked properly from the day we moved in. Dryer vented into my bedroom, never fixed after many complaints. Endured apartment flooding, furnace going out twice, and sewage backing up into the living room. AND WE WERE ONLY… See More
Useful    0
Thanks for voting!
Report
Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/30/2012
These are terrible apartments, and the management is horrible. I had thousands of dollars in damage done to my belongings by the negligent maintenance staff...replacing my sewer pipe with a rusty, corroded pipe from another unit that led to sewage throughout my apartment, pipes freezing and… See More
Useful    0
Thanks for voting!
Report
leojohnson • Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2012
The property manager was a delight to work with. I've lived in some pretty bad apartments in Missouri and in Iowa and this was one of the best I think I have ever had the pleasure of renting from. The price is reasonable for the location… See More
Useful    0
Thanks for voting!
Report
Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/08/2012
Apartment has mold in bathrooms. When it was reported, maintenance guy Patrick said since there was no sunlight in the bathroom, he could not do anything. So problem was unresolved. Maintenance is very poor. This is the worst kind of place in West Des Moines to… See More
Useful    0
Thanks for voting!
Report
IowaHonest1969 • Resident 2008 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/16/2012
All the apartments are infested with mold. Most of the residents complain lung problems. Drainages leak and Zero maintainance. If you want to smell your neighbors drainage..go no further. Westbrooke is the place to be. Kathryn who is the Apartment manager cares a damn about when… See More
Useful    0
Thanks for voting!
Report
Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2012
The buildings are all very poorly insulated in regards to sound - you constantly hear the sounds of people going up and down all 3 flights of stairs and it is sound loud you'd think they were stomping around in your apartment instead of being 2… See More
Useful    0
Thanks for voting!
Report
Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/25/2011
We lived in this complex for less than 4 months and it was a horrible experience. One of the reasons we chose this place was because they said we could have our satellite dish installed and we didn't have to do anything. Kathryn the manager gave… See More
Useful    0
Thanks for voting!
Report
Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2010
I moved into Westcrook Apts in march of last year. I am now in the process of moving out!! In one year I have had the worst experience of any apt Ive lived in. The parking is AWFUL! I work 2nd shift and when I return… See More
Useful    0
Thanks for voting!
Report
Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2009
I personally love my 2 bedroom apartment with full size washer n dryer. I live on the third floor that face the rugby field. I moved in July of this year and have tile floor, new carpet, fireplace, vaulted ceilings, two bathrooms and wonderful neighbors. Mark… See More
Useful    0
Thanks for voting!
Report
leahanne82 • Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/04/2009
I had no problem with the apartment itself. My problems were with the management. Jackie has horrible customer service: she NEVER returned my calls, emails, or notes left in the office. No one was EVER there during "office hours." As I was trying to move out,… See More
Useful    0
Thanks for voting!
Report
Resident 2007 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2009
We've lived at Westbrooke for almost 2 years. The only issues we've had have been with other tenants. Management has always been responsive and available. All maintenance issues were taken care of within 24 hours or less. Yes, the walls are thin. The bathtubs creak when… See More
Useful    0
Thanks for voting!
Report
evan69 • Resident 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/04/2008
Some of my friends planned to move into Westbrook, because of her irresponsible and arrogant behavior they dropped their plan to move into Westbrook. After you become tenant also she doesn t listen to a single word you say. She just does what ever she feels… See More
Useful    0
Thanks for voting!
Report
Resident 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/29/2008
The people who work in this office extremely difficult to deal with. I have never in my life experienced such horrible customer service!! This unexcuseable behavior began from the first time I went to look at the property. The workers in this office have never heard… See More
Useful    0
Thanks for voting!
Report
fixitplease07 • Resident 2005 - 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/14/2007
My husband and myself lived in the Westbrooke Apartments for about 1 1/2 years. During that time we asked for 3 things to be fixed. 2 of the 3 had work orders wrote up every time we asked, but nothing was ever done. The one was… See More
Useful    0
Thanks for voting!
Report
Resident 2005 - 2006
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2006
once you become tenant , she don't listen to a single word you say. before you finish your sentence , she will say 'NO', no matter what it is. if you complain about the snow , she will say, tenants should clean the road infront of… See More
Useful    0
Thanks for voting!
Report
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,219

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,969

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,136

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

How easy is it to find guest parking?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Frequently Asked

What is the pet policy at Westbrooke Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Westbrooke Apartments Gallery

Resident Uploaded Photos

Similar Properties

Image of Strathmore Apartments in West Des Moines, IA

Strathmore Apartments

West Des Moines, IA

Image of Aspire Townhomes in West Des Moines, IA

Aspire Townhomes

West Des Moines, IA

Image of Boulder Ridge Apartments in West Des Moines, IA

Boulder Ridge Apartments

West Des Moines, IA

Image of The Flats  in West Des Moines, IA

The Flats

West Des Moines, IA

Westbrooke Apartments is an apartment in West Des Moines in zip code 50265. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,136 - $1,969. Nearby cities include Clive, Windsor Heights, Urbandale, Waukee, and Johnston. 50312, 50266, 50325, 50266, and 50322 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Westbrooke Apartments

Provided by Property Management

Management Photos (0)

    Provided by Other Residents

    Resident Photos (4)

    • (Resident photo uploaded on 05/30/2012) Image of Westbrooke Apartments in West Des Moines, IA
    • (Resident photo uploaded on 05/23/2012) Image of Westbrooke Apartments in West Des Moines, IA
    • (Resident photo uploaded on 05/23/2012) Image of Westbrooke Apartments in West Des Moines, IA
    • (Resident photo uploaded on 05/23/2012) Image of Westbrooke Apartments in West Des Moines, IA
      Back To Top