Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Arbor Crossing
5122 West Stoker Lane
Boise, ID 83703
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you for feedback, Sheri! We are so happy to hear you have enjoyed your stay at Arbor Crossing. Please feel free to reach out to the leasing office should you need anything. Happy Holidays!
We are very sorry for the experience you've had at our community. Thank you for your feedback, unfortunately, our parking is very limited and we want to ensure that our resident's are our priority. I'd like to learn more about your experience and see if there's any way we can improve your experience at Arbor Crossing, if you'd like to contact me at [email protected]
Thank you for your feedback! We take pride in providing our residents with an enjoyable living experience at our community through our spacious apartment homes and superior customer service. I am pleased to hear your experience has been just that!
Hello Resident, Thank you for your valuable input on our community and staff. Our maintenance team has been an exceptional, valuable part in making Arbor Crossing a great place to live. Thank you for choosing Arbor Crossing as your home, we appreciate our amazing residents and their feedback! Thank you! Best, Community Manager
Hello, Thank you for the review! We are sorry you have had a negative experience with the staff. We would love to discuss how we can improve so feel free to stop by the office when you get a chance! Best, Community Manager
Hello Resident, Thank you for your feedback! We are here to help in any way that we can, please let us know if there is anything that we can do for you. Best, Community Manager
Dear Resident, Thank you for the review. I am very glad this feels like a good home for you. Thanks for letting me know how great the staff is and how prompt maintenance is. We will make sure things continue to get well! If there is anything we can do for you just let us know. Best regards, Community Manager
Hello, Thanks for the kind review. We are glad you feel at home and that the staff has been helpful! Let us know if you need anything. Best, Community Manager
Hello Olivia, Thanks for the feedback on your move out, back porch, and parking situation/experience. While there are always two sides to every story, we are sorry you are dissatisfied, and would love to further discuss the issues you brought up. Please stop by the office or call when you get the chance. Best, Community Manager
Hi Anonymous, Thanks for the positive review! We are glad that even with the name change you are still a fan. Always welcome here! Thanks! Best, Community Manager
Hi Resident, Thank you for the review about the bug issues you've had. We want to help so, if you can, please stop by the office or give us a call so we can talk more about this! Thank you! Best, Community Manager
Hello Resident, Thank you for your review! We are happy that you are loving your home in the community! We look forward to seeing you at our next community event. Please let us know if there is anything we can do for you. Best, Community Manager
Dear Resident, Thank you for the review. It's wonderful to hear that the service and neighbors are great! We will strive to maintain the beautiful grounds as well. If there is anything we can do for you just let us know. Best regards, Community Manager
Hello Resident, Thank you for your feedback! We are happy to hear that you are enjoying your home and that your maintenance requests have been taken care of quickly! Let us know if there is anything that we can do for you. Best, Community Manager
Dear Resident, Thank you for the review. We appreciate your detailed feedback and will strive to make things more pleasant for you. It's good to hear that the staff is treating you well and we hope your time in the community only gets better. Don't hesitate to let us know if there is anything we can do for you. Best regards, Community Manager
Hello Resident, Thank you for your feedback! We are happy that any problems that you have had have been resolved quickly! Please let us know if there is anything that we can do for you. Best, Community manager
Hello Resident, Thank you for your valuable feedback. We are sorry that your experience has been less than what you expected. I would love to talk to you further about your concerns with your home and the community . Please call or stop by the office at your earliest convenience. Best, Community Manager
Hello Resident, We appreciate your feedback in regards to Arbor Crossing Apartments. As Boise continues to grow so does the cost of living which definitely impacts the rental housing market. Arbor Crossing does have spacious floor plans as well as we still provide water, sewer and trash at no cost to our residents, where most competitors do not. In regards to pets, that is always a battle as there are pet lovers who take their responsibilities seriously and those that do not. We do ensure our staff cleans the grounds every day. Thank you again for your feedback. Best, Community Manager
Hello Resident, Thank you for your review regarding Arbor Crossing. Our entire staff is here to help and always willing to go the extra mile to make sure your community is comfortable and clean. We look forward to more opportunities to ensure you continue to enjoy Arbor Crossing long into the future. Thank you for your time to let us know how we are doing. Best, Community Manager
Hello Resident, We truly appreciate you taking time out of your day to let us know how we are doing. We work hard to ensure everyone has a clean, comfortable, and beautiful community to live in. I will make sure the entire staff hears your praise on what a great job they are doing. Thank you for your comment and if there is anything you need, just know we are a walk, call, or click away. Best, Community Manager
Hello Anonymous, Thank you for your review. I apologize that we were unable to get you approved into one of our apartment homes. Some of our apartments are under Section 42 Federal Tax Credit program. It is a very detailed, lengthy process, which is reviewed extensively by multiple certified tax credit professionals. The determination of approval is based off of all information submitted by employers, bank statements, and applicant certifications. We are held by Federal HUD regulations and are unable to approve every file. We make every attempt to accommodate with our non-tax credit apartments when possible. If you would like to discuss this situation with us further, I would be happy to answer any questions you may have. Best, Community Manager
Hello Resident, Thank you for your response, we always appreciate any feedback regarding our community. We actually have the second swing seat on order and should receive it very soon. Additionally, Boise Parks and Recreation has a program where they come to Arbor Crossing twice a week and do different sports activities starting in late May throughout the Summer. This will provide more challenging activities for those older than 6. Again, thank you for your feedback. Best, Community Manager
$1,184
670
1 Units
A1
N/A
857
N/A
B2.1
$1,510
962
1 Units
B4.2
$1,645 - $1,768
1,118
3 Units
C2.2
Located minutes from Quail Hollow Golf Course and downtown Boise, Arbor Crossing has it all! There are six floor plans to choose from to meet all of your needs, including washer dryer connections, a pool, and fitness center. Call the leasing office today to set up an appointment to see your new home!
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Contact Property
Arbor Crossing
5122 West Stoker Lane
Boise, ID 83703