What are noise levels like at Reedhouse Apartments?

The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Reedhouse Apartments?

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Reedhouse Apartments?

The community is rated 3.7/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.6/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 84.62% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 68.46 days to their community reviews in the past year.

Who manages Reedhouse Apartments?

Greystar Real Estate Partners, LLC

What is the pet policy at Reedhouse Apartments?

Cats Allowed Deposit: $100 Fee: $300 Rent: $30 Pet Limit: 2 Dogs Allowed Deposit: $100 Fee: $300 Rent: $30 Restrictions: Breed Restrictions Apply. Please contact leasing office for more details. Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Reedhouse Apartments, Boise, ID

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.7
Office Staff	3.7
Maintenance	3.6
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	13

Manager's Review Engagement

Percentage of reviews responded to	84.62%

Manager's Review Reply Time

Average time to respond to reviews	68.46 days

Ratings & Reviews (88 Reviews)

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Verified Resident • vrp • 2018 - 2020

12/15/2020

Maintenance staff does not really know what they are doing. And cant tell you when they are going to have time to help with your problem. The insulation is terrible, freezing in the winter and scorching hot in the summer. The heater and AC are louder… See More

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Reedhouse Apartments Manager

01/11/2021

We are very sorry we were unable to give you the full Greystar experience and hope that we will get another chance to show the real Greystar way. Make it a great new year!

Verified Resident 765524 • vrp • 2019 - 2020

11/21/2020

This is a nice secluded, quiet, tight knit community. Tucked away, yet just 10 minutes to downtown. We are right by the river and surrounded by nature. Great dog friendly, smoke-free place, to call home!

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Reedhouse Apartments Manager

11/22/2020

Hi there, Thank you for recommending this property as one of the premium apartment complexes in the downtown Boise area. We are here to help you so let us know if there is any we can do to make your experience even better.

Verified Resident 844547 • vrp • 2019 - 2020

11/17/2020

Only positive thing to say is the river/green belt are nice and neighbors are cool...but thats just Boise. This property however, nothing positive from start to finish. Moving in process was awful and extremely sneaky, dishonest, and underhanded. Maintenance guys are really nice and just doing… See More

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Reedhouse Apartments Manager

11/22/2020

Hi there, we are very sorry we were not able to give you the proper move in or Greystar way. We really try to do the best we can to satisfy are residents. Please let us know how we can improve so we can make this review a positive review in the near future. Thank you and make it a great day.

Cooper_R561 • Resident • 2019 - 2020

11/14/2020

The management is absolutely terrible. Make sure all of your dealings with management are in writing they will go back on their word time and time again. Try to schedule maintenance forget it. You will be put on the back burner till they have other "issues"… See More

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Reedhouse Apartments Manager

11/22/2020

Hi there, I am sorry we failed to give you the proper Greystar experience please let us know some things we can improve on so we can fix these management miscommunications. I hope we can change this 1 star review into a positive 5 star review in the near future. thank you

Verified Resident 836245 • vrp • 2010 - 2020

10/26/2020

Love the location and convenience to green belt and work. Lovely neighbors and friendly management . Amenities are a plus and love the newly renovated clubhouse and pool . Lupe has been super along with all of the other management personnel !

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Reedhouse Apartments Manager

11/04/2020

Hi there, We truly apricate you going out of your way to leave us a multiple detailed review. We love getting better so if there is anything you think we need to do to make this a all around 5 star review let us know here at the office. Make it a great day!

Verified Resident 639404 • vrp • 2018 - 2020

08/08/2020

Very good living experience at Reedhouse Apartments. The grounds are very well maintained and the location cannot be beat. Close to downtown and the Greenbelt. Staff is responsive and maintenance is handled quickly. See More

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Reedhouse Apartments Manager

08/11/2020

Hi there, thank you very much for the positive review. We hope to continue to give the same experience for you years to come. Have a great day!

Verified Resident 798050 • vrp • 2003 - 2020

07/30/2020

This has been a great place to live. But I think the secret is out. Salespeople should not brag about much they renting places for, then laugh. The salesperson was more concerned about looking at his computer then helping me. See More

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Reedhouse Apartments Manager

08/03/2020

I am very sorry for the lack of attention we may have given you, and will strive to be better to give you the correct Greystar way in the future. Thank you very much for the review.

Verified Resident 790263 • vrp • 2020

07/13/2020

Overall it has been a great experience. Location is great and it is very dog friendly. Greenbelt accessibility makes walking my dog in the morning a breeze. Only downside is the lack of free weights in the gym.

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Reedhouse Apartments Manager

07/14/2020

Sorry for the lack of free weights in the gym we are trying to upgrade are gym everyday, if you have some ideas please fill free to stop by and make some suggestions. Thank you for the positive feedback and hope to continue to satisfy your needs in the future.

Verified Resident 770929 • vrp • 2020

05/21/2020

Always great living in Reedhouse! They're super attentive, quick to help, and keep all facilities clean. We've loved living here, and look forward to continuing to live here. We have no thoughts on leaving for some time!

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Reedhouse Apartments Manager

05/22/2020

Hello Neighbor! Thanks for the wonderful review! We are glad to be part of the reason you love living at Reedhouse!

Verified Resident 767378 • vrp • 2019 - 2020

05/09/2020

My experience at Reedhouse has been great. Access to the Greenbelt is fantastic, the pool and gym are brand new and beautiful. I could not imagine living at another apartment complex in Boise. It is completely unmatched. See More

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Reedhouse Apartments Manager

05/22/2020

Dear Resident, Thank you so much for your positive comments about Reedhouse! Your wonderful feedback and rating mean a lot to us. We'll do everything possible for you to ontinue having such a great experience in your new home at Reedhouse! Sincerely, Reedhouse Team!

Verified Resident 750488 • vrp • 2020

03/08/2020

Just moved in so hard to say -----------------------------------------------------------

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Reedhouse Apartments Manager

07/27/2020

We hope since March you have had a great experience with us here at the Reed/House. Thank you for the response.

Resident • 2020

02/27/2020

Very corporate. Been in Boise a long while. If you're a Californian this is a dream come true. If you're a native you know that this is another big money buy of property profiting off the influx of people to the area. It is sad and… See More

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Verified Resident 676386 • vrp • 1989 - 2020

02/08/2020

Have lived in this apartment complex for over 30 yrs. The Management and Maintenance personnel have always been very good to excellent. The current team is especially professional, friendly and attentive, and they are vital to keeping Reedhouse such a great place to live! See More

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Verified Resident 735938 • vrp • 2020

01/14/2020

Love Reedhouse so much, the noise is the only issue really. I feel at home here and would recommend this communities to anyone who is looking for a nice, secluded, beautiful community. I would suggest getting more trash bins or a recycle bin as wel.

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Verified Resident 731320 • vrp • 2018 - 2019

12/26/2019

Overall, very good property, good maintenance and affordable rents. Overall, very good property, good maintenance and affordable rents. Overall, very good property, good maintenance and affordable rents. See More

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Verified Resident 730395 • vrp • 2019

12/23/2019

Reed House is a nice community in a great location. I am struggling with the renovation choices made by management as they put in shiny things in the kitchen, but everywhere else is still old. They failed to replace bathroom things like showers/ toilets and the… See More

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Verified Resident 702807 • vrp • 2018 - 2019

10/04/2019

I work from home, and I have been dealing with constant construction outside my apartment for months now. It wouldn't be such an issue if my rent wasn't raised by 40% while this was happening. The community is nice though, and the location is great. I… See More

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Verified Resident 702797 • vrp • 2017 - 2019

10/04/2019

I am extremely disappointed in the response rate for maintenance requests and the complete lack of customer service. The management staff continues to raise rates without raising their overall attention to their tenants' needs. See More

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Verified Resident 700262 • vrp • 2019

09/27/2019

This is a very safe, quiet community. I have the most beautiful view of the pond from my apartment. There were several maintenance issues upon move-in, but they were quick to assess issues. I love the 24 hour fitness center.

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Verified Resident 695047 • vrp • 2019

09/15/2019

Its not the community its the management. There has been plywood instead of rails outside of my door for over a month. It looks like trash. You own the building, you must have say in construction. Get it fixed!

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Verified Resident 666378 • vrp • 2019

08/22/2019

Good experience so far! A lot of construction is currently taking place, but I know it's because they are trying to better the community. I really like the updates that are happening. Overall, great place to live!

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Verified Resident 673177 • vrp • 2019

08/04/2019

Apartment complex has a great location and great staff. There are a few issues though. There were several broken blinds and a chipped outlet cover when I moved in. These items should have been fixed prior to move on. Also, it is very expensive when you… See More

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Verified Resident 620807 • vrp • 2019

07/04/2019

It's a great area to live in and the apartments are circa 1980...for now. They are being gradually remodeled to catch up with the times and be more visually appealing to new renters. Overall if you can handle some of the old age and high maintenance… See More

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Verified Resident 660477 • vrp • 2013 - 2019

07/04/2019

Have loved living here the past 6 years. I'm sorry the rent is going up and I'm forced to move. The renovated apartments will be beautiful, but too expensive for me. I am also sorry I'm not being let of my lease. It's just one month.… See More

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Reedhouse Apartments Manager

07/04/2019

Verified Resident 660477, thank you for your kind words and this wonderful review!

Verified Resident 657569 • vrp • 2019

06/27/2019

High rent, refrigerator that does not work and no relief for construction projects throughout the complex. Neighbor's kid tried to steal over $100 from my son. Haven't lived here long...Hopefully things will get better! Beautiful view and next to greenbelt. See More

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Reedhouse Apartments Manager

06/28/2019

We appreciate you taking the time to share your feedback with us here at the REED/HOUSE. We are eager every chance we get to improve our services for our residents. We appreciate your patience with the current construction, we are eager for the the much needed renovations to present their full reveal later in the fall. We also greatly appreciate your patience as our team prepared getting your refrigerator delivered yesterday, unfortunately we were unable reach anyone at the time of deliver. Yet, fortunately :) upon our recent discussion your refrigerator will be delivered to your apartment home this morning. We are more than happy to assist you at anytime, please feel free to reach out via the leasing email or by phone. Thank you again for your feedback we are grateful in learning how we can or are able to grow to make your experience positive here at the REED/HOUSE

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