Number of reviews in the past 365 days | 13 |
Percentage of reviews responded to | 84.62% |
Average time to respond to reviews | 68.46 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 13 |
Percentage of reviews responded to | 84.62% |
Average time to respond to reviews | 68.46 days |
We are very sorry we were unable to give you the full Greystar experience and hope that we will get another chance to show the real Greystar way. Make it a great new year!
Hi there, Thank you for recommending this property as one of the premium apartment complexes in the downtown Boise area. We are here to help you so let us know if there is any we can do to make your experience even better.
Hi there, we are very sorry we were not able to give you the proper move in or Greystar way. We really try to do the best we can to satisfy are residents. Please let us know how we can improve so we can make this review a positive review in the near future. Thank you and make it a great day.
Hi there, I am sorry we failed to give you the proper Greystar experience please let us know some things we can improve on so we can fix these management miscommunications. I hope we can change this 1 star review into a positive 5 star review in the near future. thank you
Hi there, We truly apricate you going out of your way to leave us a multiple detailed review. We love getting better so if there is anything you think we need to do to make this a all around 5 star review let us know here at the office. Make it a great day!
Hi there, thank you very much for the positive review. We hope to continue to give the same experience for you years to come. Have a great day!
I am very sorry for the lack of attention we may have given you, and will strive to be better to give you the correct Greystar way in the future. Thank you very much for the review.
Sorry for the lack of free weights in the gym we are trying to upgrade are gym everyday, if you have some ideas please fill free to stop by and make some suggestions. Thank you for the positive feedback and hope to continue to satisfy your needs in the future.
Hello Neighbor! Thanks for the wonderful review! We are glad to be part of the reason you love living at Reedhouse!
Dear Resident, Thank you so much for your positive comments about Reedhouse! Your wonderful feedback and rating mean a lot to us. We'll do everything possible for you to ontinue having such a great experience in your new home at Reedhouse! Sincerely, Reedhouse Team!
We hope since March you have had a great experience with us here at the Reed/House. Thank you for the response.
Verified Resident 660477, thank you for your kind words and this wonderful review!
We appreciate you taking the time to share your feedback with us here at the REED/HOUSE. We are eager every chance we get to improve our services for our residents. We appreciate your patience with the current construction, we are eager for the the much needed renovations to present their full reveal later in the fall. We also greatly appreciate your patience as our team prepared getting your refrigerator delivered yesterday, unfortunately we were unable reach anyone at the time of deliver. Yet, fortunately :) upon our recent discussion your refrigerator will be delivered to your apartment home this morning. We are more than happy to assist you at anytime, please feel free to reach out via the leasing email or by phone. Thank you again for your feedback we are grateful in learning how we can or are able to grow to make your experience positive here at the REED/HOUSE
N/A
781
N/A
1x1 Loft Small
$1,319 - $3,605
690
2 Units
1x1 Small
$1,323 - $3,849
703
5 Units
1x1 Large
$1,328 - $2,781
655
1 Units
1x1 Jr
$1,454 - $3,931
806
2 Units
1x1 Loft Large
$1,588 - $4,267
840
1 Units
2x1
N/A
970
N/A
2x2
N/A
980
N/A
2x2 Large
We are now offering flexible tour options and are committed to providing the best possible tour experience for all guests. Our community is operating as normal. Please call or stop by for a tour.
Please allow up to 24 hours for your answer to be visible to the public.