Review History for Verified Resident 1146241

Reedhouse Apartments


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Resident 1146241

Verified Resident 2020 - 2023

6/2/2023

The views from my apartment window are beautiful; however, the management has deteriorated over the last year or so. Emails to management are rarely returned; phone calls are not returned. Maintenance requests are ignored. A neighbor piles up his garbage outside his front door, and despite me having to ask him to remove it, no one from management seems to mind that it is there. Adding and removing a roommate was very difficult due to each person I talked with in the management office having a different opinion on what was required for me to do to add/remove a roommate. I used to be very happy with the management of the property, but I would hesitate to rent here simply because of the lack of response from management, as well as maintenance allowing the property to remain very dirty.
    Manager

    6/5/2023

    Reedhouse Apartments
    We are disappointed to hear that you did not have a more positive experience with us at Reed House Apartments. I completely understand your frustration and am very sorry this was your experience. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. I am the the new community manager, I have heard you and will diligently work to turn your experience into a positive one. Stop into the office any time and say hi! I would love to meet you. Thank you for providing this information so we can improve upon our services. Reed House Apartments

    Review 11 out of 126

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