What are noise levels like at River Pointe Apartments?

The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at River Pointe Apartments?

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is River Pointe Apartments?

The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 71.43% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 67.43 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for River Pointe Apartments, Boise, ID

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.2
Office Staff	4.3
Maintenance	4.5
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	21

Manager's Review Engagement

Percentage of reviews responded to	71.43%

Manager's Review Reply Time

Average time to respond to reviews	67.43 days

Ratings & Reviews (106 Reviews)

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Verified Resident • vrp • 2020

01/19/2021

It took them more than the original time they forecast to access our maintenance issue. They said one time to look at it and changed it to another day. Considering the issue they should of addressed it as soon as possible. See More

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River Pointe Apartments Manager

01/19/2021

Thank you fro taking the time to post your comments.

Verified Resident 818675 • vrp • 2018 - 2020

12/03/2020

Our experience here has been great. We love the fact that its a pet friendly apartment. We have the greenbelt in our backyard. Our neighbors, for the most, are pretty good. The staff is always helpful and nice. The maintenance team is terrific.

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Verified Resident 844577 • vrp • 2016 - 2020

11/17/2020

River Pointe is in a perfect location right on the Greenbelt. Management has always been responsive to any questions or concerns we've had. The grounds are beautiful and well-kept. The pool, fitness room, and clubhouse are always immaculate. See More

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River Pointe Apartments Manager

11/18/2020

Thank you so much for taking the time to post your comments, we really appreciate it!

Verified Resident 827446 • vrp • 2017 - 2020

10/03/2020

Ive lived here for 3 years now, and I love it! The grounds are always clean and look great, the apartments are sized well, the community is friendly and I love living right on the Greenbelt! The maintenance team is great at fixing up issues that… See More

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River Pointe Apartments Manager

10/06/2020

Thank you fro calling River Pointe your home for the past 3 years!

Verified Resident 730207 • vrp • 2019 - 2020

09/28/2020

Overall, it is a great community. However, I can hear my neighbors, and the security gates are frequently not working and are left open at night. One of the reasons I moved to this community is because it was gated.

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River Pointe Apartments Manager

09/29/2020

Thank you for posting your comments. We are sorry the front gates took 2 wees to fix since there was a part that was on back order due to Covid-19.

Verified Resident 816631 • vrp • 2020

09/12/2020

Our expectations for River Pointe have been exceeded by the staff, community, apartment layout/functionality! From the start it's been very smooth sailing! The campus is so quiet and even though I'm getting extra exercise walking up/down the stairs to our 3rd floor apartment, we're fine with… See More

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River Pointe Apartments Manager

09/15/2020

We are so happy you love your home at River Pointe Apartments!

Verified Resident 809101 • vrp • 2020

08/29/2020

I love River Pointe! Lovely apartment complex right next to the river! It is a dream to live here. The rooms are spacious for the prices and the leasing staff is very helpful. The pool is very nice. I feel safe at all times.

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River Pointe Apartments Manager

08/31/2020

Thank you for taking the time to post your review. We are so happy you love your home at River Pointe Apartments.

Verified Resident 806599 • vrp • 2020

08/22/2020

I am new to the apartment lifestyle after losing my husband 5 months ago. The staff has been tremendously helpful and patient in helping me in my transition to single and in an apartment. Any questions or concerns I've had have been dealt with immediately and… See More

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River Pointe Apartments Manager

08/26/2020

Thank you much for taking the time to post your review.

Verified Resident 717061 • vrp • 2018 - 2020

07/17/2020

I love living here. It's a perfect location being close to major shops and eateries as well as being right on the greenbelt. Although, I do have anxiety with each lease signing that the rent will jump too high for me to continue living here.

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River Pointe Apartments Manager

07/17/2020

We are so happy you love your home at River Pointe Apartments!

Verified Resident 330601 • vrp • 2017 - 2020

07/09/2020

I have lived here for the past 31/2 years. I have loved living here. It is a friendly & lovely place to live. The management are always gracious & try their best to be helpful. I knew when I saw the complex for the 1st time… See More

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River Pointe Apartments Manager

07/21/2017

We love reading about happy residents! Thank you for taking the time to review River Pointe!

Verified Resident 783805 • vrp • 2019 - 2020

06/25/2020

The River Pointe Apartments are right on the greenbelt. I love walking there as often as I can. The community is fairly quiet. Before COVID, the management worked to have frequent community events at the clubhouse for families and residents. The units are clean and well-done.… See More

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River Pointe Apartments Manager

06/26/2020

Thank you so much for posting your comments, its much appreciated!

Verified Resident 450679 • vrp • 2014 - 2020

06/03/2020

The apartments a larger than most. nice grounds. close to rive rand green belt. If you like to bike or run this is a great location. Nice pool and work out room. Management very help full. as well as friendly and caring.

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River Pointe Apartments Manager

02/09/2018

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

Verified Resident 766455 • vrp • 2017 - 2020

05/07/2020

the back area needs some work, i say to get rid of the huge weeping willow that keeps clogging the drains, make some tenants accountable for the shabby looking outward appearance of their apartment and work on cleaning out the riff raff that comes to visit… See More

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River Pointe Apartments Manager

05/09/2020

Thank you for listing your comments on this website. Please feel free to contact us directly at (208) 377-8600 with any direct concerns in regards to your neighbors outward appearance so we can address it. Thanks

Verified Resident 732003 • vrp • 2015 - 2020

05/03/2020

Rent increases have been arbitrary and illogical !!! Maintenance and repairs are handled in a timely and pleasant manner. I have had two incidences of flooding from apartment above, with many weeks of restoration inconvenience. Onsite management made this process much less than pleasant. See More

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River Pointe Apartments Manager

05/16/2020

We are thrilled that you have loved living at River Pointe Apartments. Please feel free to contact the office directly at (208) 377-8600 if you have any other specific questions

Verified Resident 329942 • vrp • 2017 - 2020

05/03/2020

Delightful place to call home. Location is fantastic, gates leading to the green belt. Its a convenient and beautiful location. New management is extremely reasonable and helpful. I love River Pointe Apartments!

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River Pointe Apartments Manager

07/21/2017

Thank you so much for such a great review! Nothing makes us happier than happy residents!

Resident • 2020

04/16/2020

This place is a nightmare! Rude staff, price gouging, old units, amenities that are never open and if you really love your car getting broken into and being lied to your face this place is for you! I've never been so happy to move out of… See More

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Verified Resident 748507 • vrp • 2020

03/01/2020

Everybody is pretty helpful, weve had a few issues come up that they said they would contact us about but havent until we follow up. The people in the community are nice and we havent had any problems. Some people forget that they need to clean… See More

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River Pointe Apartments Manager

03/04/2020

Thank you for taking the time to post your comments, we really appreciate it.

Verified Resident 746073 • vrp • 2019 - 2020

02/20/2020

I enjoy living in these apartments. The gate is kind of a pain since occasionally the number on the gate to call me and get buzzed in will disappear and then I can't buzz anyone in. I wish that this wasn't an issue. Parking is also… See More

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River Pointe Apartments Manager

02/25/2020

Thank you for taking the time to post your comments. Please feel free to contact the office directly if you are still having gate & parking issues so we can help address t hem. Thanks

Verified Resident 744332 • vrp • 2015 - 2020

02/13/2020

...................................................... Would like to opt out of review, cannot without answering this question................................................... See More

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River Pointe Apartments Manager

02/14/2020

Thank you fro posting your comments. Please feel free to contact the office so I can address any concerns that you have in regards to the grounds. Thanks

Verified Resident 459416 • vrp • 2018 - 2020

02/12/2020

My family and I are happy as residents at River Pointe. Accessible to work, college, and the Greenbelt. Nice management and maintenance staff. The neighbors in our building are friendly. As a dog owner, I am sensitive to other owners not picking up after their pups.… See More

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River Pointe Apartments Manager

03/06/2018

Thank you very much for your review. We value our residents and take pride in providing a great place to live. We look forward to seeing you soon!

Verified Resident 741064 • vrp • 2019 - 2020

02/02/2020

This definitely wouldn't be shared for marketing purposes, because it isn't great. It's not even good. The only upside of my experience is the property and its location. I have already expressed my concerns, and nothing changed. The office emloyees are great, the manager is not.… See More

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River Pointe Apartments Manager

02/09/2020

Thank you for taking the time to post your comments. Please feel free to contact me at the office if you would like to discuss your concerns further.

Verified Resident 735936 • vrp • 2019 - 2020

01/14/2020

The maintenance guys are lovely. However we have had an on going issue where our request are not communicated from the office staff to them. Also when I informed the office about my asking machine issue Debra grenke told me theres nothing wrong without even looking… See More

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River Pointe Apartments Manager

01/14/2020

Thank you fro taking the time to post your comments. Please contact me directly at the main office at (208) 377-8600 with any concerns about your washer since I have not heard of any other issues since October of last year. I will be more than happy to address any other issues you might be having at this time if I am aware of the situation. Thanks

Verified Resident 725976 • vrp • 2017 - 2019

12/10/2019

I don't feel like I live in a community. Greystar is apparently here to make a bunch of money off you and they don't really care about you. They care about the rent being paid on time and could care less if your apartment doesn't have… See More

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River Pointe Apartments Manager

12/11/2019

Thank you or taking the time to post your review. Please feel free to contact our office directly with any concerns you have so they can be discussed. Thanks

Verified Resident 712320 • vrp • 2019

11/01/2019

So far our experience has been good, just moved in and met a few people who all seemed very nice. Everyone is pleasant and happy. Haven't had any issues with anything, and compared to our last place we lived in this community takes pride in itself.… See More

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River Pointe Apartments Manager

11/03/2019

Thank you for taking the time to list your review. We are so glad you are enjoying your new home at River Pointe.

Verified Resident 435878 • vrp • 2015 - 2019

10/12/2019

I have enjoyed living here for the most part, I have no car and I am unable to walk to shop. Busses in Boise are rarely seen even on major streets except right down town. Thankful for the the beautiful mature trees and shrubs, makes it… See More

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