Resident • 2016 Not Recommended
Lived there for 3 months in the corporate unit. Day 1 washer did not work. Took 3 washers before they bought a new one. Manager lied about everything she said to you. Luckily that manager was fired and new management brought in right at the end. The new manager lies too. Go figure. Said our apartment looked great. A month later no security deposit. She said she mailed it weeks ago. Called the corporate office and no record of mailing it. Called manager back and she said she had to figure out the refund. Gave us back $350 out of $500. Said we owed additional days. I have papers from management as we left that said paid in full. Then she charges us for carpet sanitation. Asked them to show me that in the lease? No response. Asked them about Idaho law that requires the deposit back in 21 days. No response. 3 months after moving out I got a partial security deposit back. Don't live here. Manager lies to your face daily. Still waiting for district manager to call me back from a month ago. When you to look, see if the back gate is open. Gated community with a broken gait since September. Bottom line in out $150 dollars as I have left the state and it is not worth it to go after them in court.
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