Review History for rayol_07

The Springs of Royal Oaks


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rayol_07

Resident 2011

10/5/2011

Fantastic service

I have been in this apartment complex for 7 months now, I am very impressed on how well maintained the outside appearance is. Also impressed with how quick maintenance problems have been fixed (including a new fridge within 24 hours when the old one quit working.) Once I notice the rails corroded in place and was a safety hazard Specially since I have witnessed little kids playing around them. I talked with the manager and with in 2 weeks it was fully replace along with the opposite rail being replace although it was not damaged (Remarkable since I figure they had to custom fit the rail) Also notice a light out in the hall to the apt, told maintenance about it in the morning, replaced before the light came back on the day!!! Have had 2 vehicles here on most days, and have always found parking, although it might be a building down. Have not notice to much of a noise problem, although a family with younger kids that like to run around, just moved in upstairs. but not enough noise to complain about What a relief it is to say, (after having rented a house for 2 years through Capital First Property and dealing with the worst possible customer service) Great Job Springs of Royal Oak Management AND EVEN MORE KUDOS TO THE MAINTENANCE STAFF. I will recommend anyone I can. OH AND P.S. I read a review about stains on the carpet, After a couple of puzzling months of how the keep showing up I have noticed it is because of the blacktop of the parking lot and the axiom parking lot next to it, Stains easily come up with a cheap carpet cleaner from Walmart, I Also bought a doormat and that has decrease them a lot.

    Review 20 out of 37

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    The Springs of Royal Oaks

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