Review History for jleppert

Rockwood Lodge Apartments


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jleppert

Resident 2017

7/31/2017

Poorly run office with unethical practices. When I turned in my 30 day notice to vacate, I was told they only accept move-out notices on the first of the month. I asked them to show that stipulation in my lease as it wasnt't stated there. The lady couldn't find it and said she would have to speak to the mgr the following day. The mgr (-------) then told me she 'thought' it was State law and didn't need to be stated in the lease. I thought this was ludicrous. She then told me she had to consult the corp. office and would get back to me. The following day, she told me it was indeed a State law and she could do nothing. I asked her for the state statute of this law and again was given delays.This went back and forth for several days until I consulted legal counsel myself who laughed and told me no such law existed. After informing ------- of this, she delayed some more and again had to 'consult' with corp until finally admitting they 'forgot' to put that in the terms of the lease. ------- simply fabricated a lie to refust my move out notice. On my move out, I insisted on a move-out inspection with the check-off list in hand so they couldn't make up false charges later. Everything looked good as she stated and marked it as such on the check off list. I asked for a copy of the signed check-off list. When I returned to the office for my copy, I hadn't checked it over but she slipped in a carpet cleaning fee for dirty carpet which she added when she was in the office. I only lived there 6 weeks and there was no justification for this charge. I move a lot and nearly all property managers try to rob and cheat me out of some deposit money and this place is no different. Be careful when dealing with this place!

    Review 4 out of 8

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    Rockwood Lodge Apartments

    March 2024

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