Bri at the Village
#7,545 #1 #12

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Bri at the Village

2233 North Records Way, Meridian, ID 83646
(15 Reviews)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A-

Review Ratings

Noise

3.5

Grounds

3.8

Safety

4.1

Office Staff

3.4

Maintenance

4.1

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

14

Manager’s Review Engagement

B-

Percentage of reviews responded to

64.2857%

Manager’s Review Reply Time

F

Average time to respond to reviews

118.36 days

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View Community Timeline

Bri at the Village Reviews

(14)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1220905

Verified Resident 2023 - 2024

1/28/2024

Living at Bri at the Village has been better than expected. It is a convenient location for shopping, restaurants and other activities. The Bri is very pleasant and provides a comfortable atmosphere. The gym, pool, exercise classes as well as social events give the opportunity… See More >
    Manager

    2/17/2024

    Bri at the Village
    Thank you for your positive feedback on living at Bri at the Village! We're thrilled you're enjoying the location, atmosphere, and amenities. We look forward to continuing to provide you with a great living experience.

    Updated Review

    Review Author Icon

    Resident 1198732

    Verified Resident 2021 - 2023

    12/20/2023

    Since the arrival of our latest director, our experience at the Bri is improving. She seems committed to restoring the community that we experienced when we first moved here. When Brighton hired Greystar to manage the Bri, we considered moving like many did. The only… See More >
      Manager

      2/17/2024

      Bri at the Village
      Thrilled that our new Community Manager has positively impacted your experience at Bri. Thanks for choosing to stay with us; we're committed to providing a great community atmosphere.
      Review Author Icon

      Resident 1203820

      Verified Resident 2021 - 2023

      12/1/2023

      The staff changes so much that whenever I ask a question I get referred to someone else for the answer. My ADA apartment rent is $3,000 per month since we moved here in 2021. Now I see my apartment is being advertised almost $500… See More >
        Manager

        2/18/2024

        Bri at the Village
        Thank you for your feedback. We apologize for any inconveniences caused by staff changes, acknowledge your rent concerns, and are working on improving Bri whenever we can.
        Review Author Icon

        Resident 1203075

        Verified Resident 2023

        11/28/2023

        Great location near Meridian Village and across the street from Kleiner Park. The Meridian Senior Center is also in the Kleiner Park and has many activities for seniors. Boise Co-Op is next door along with several shops and eating places.

          Manager

          2/18/2024

          Bri at the Village
          We appreciate your positive comments about our location, nestled near the Village in Meridian, Kleiner Park, and the Senior Center. These all enhance the conveniences and liveliness of our community.
          Review Author Icon

          Resident 1200686

          Verified Resident 2020 - 2023

          11/19/2023

          The Grey Star staff continue to improve with the Head of staff Katy. If some influence of staff and Brighton could be used in stopping the continued irresponsible use of loud exhaust system of cycles & autos & trucks in the City of Meridian. We,… See More >
            Manager

            2/18/2024

            Bri at the Village
            Thank you for acknowledging our staff improvements. We understand your concern about the loud noise issue and will work to find solutions. Your feedback is important and we appreciate your continued residency.
            Review Author Icon

            Resident 1200216

            Verified Resident 2023

            11/17/2023

            The noise level is bothersome. The maintenance staff and the staff at the front desk is great. The breakfast have become a joke, Serving elderly adults donuts for breakfast or Froot Loops is ridiculous.

              Manager

              2/18/2024

              Bri at the Village
              Thank you for your feedback on the noise level. We're pleased to hear positive comments about our maintenance staff and front desk team. We also want to assure you that we offer alternative breakfast options as well.
              Review Author Icon

              Resident 1197469

              Verified Resident 2023

              11/8/2023

              I think the building and landscaping are beautiful. The cleanliness was terrible, but it is getting better since Katie came on board. The maintenance team has a lot to do to in order to fix the identified issues much less new problems

                Manager

                2/18/2024

                Bri at the Village
                Thank you for praising our building and landscape. We're constantly working on improving cleanliness with Katie's support, and our maintenance team is addressing all issues.
                Review Author Icon

                Resident 1194018

                Verified Resident 2023

                10/29/2023

                Frustrating! I’m hopeful that things will improve but moving in was a nightmare. I’m VERY thankful for a new manager! No coat closet??? Too much walking!! I’m pleased that the apartment maintains heat and is draft free so far! Handicapped spaces near the elevators seems… See More >
                  Manager

                  2/19/2024

                  Bri at the Village
                  Thank you for your feedback! We're happy to have a great manager and appreciate your concerns. If you have any more suggestions, feel free to reach out to our leasing office.
                  Review Author Icon

                  Resident 1185630

                  Verified Resident 2023

                  10/1/2023

                  I've been mostly isolating in my apartment due to health vulnerability. So I have not been able to utilize the community in a normal fashion. We would like the stairwells and freight elevators to be more clean and sanitary. The SW door of BRI needs to… See More >
                    Manager

                    2/19/2024

                    Bri at the Village
                    Thank you for your feedback. We are always looking to improve and create a safer environment. Feel free to reach out with any suggestions.
                    Review Author Icon

                    Resident 1182039

                    Verified Resident 2020 - 2022

                    9/19/2023

                    I knew the transition would be rough… There were things that weren’t happening in the previous management, the repairs and up keep would have to happen soon. So it’s a mixed bag there’s been a lot of things fixed there’s been things that are still… See More >
                      Review Author Icon

                      Resident 1176674

                      Verified Resident 2023

                      9/4/2023

                      Air conditioning still unresolved. The fix is supposed to close off a vent in the guestroom to force cool air into the master bedroom. We rented a two bedroom unit. I expect the temperatures to be moderate in all rooms. Thank you.

                        Review Author Icon

                        Resident 1176192

                        Verified Resident 2023

                        9/2/2023

                        Waited over 30 days for limited access to TV/recording. DVR equipment is 12 years old and outdated. Direct TV allows only two programs to be recorded/watched simultaneously Moved to another apartment in complex due to excess noise of trash collection.

                          Review Author Icon

                          Resident 1172664

                          Verified Resident 2023

                          8/22/2023

                          Again, I haven’t been here long enough to offer any feedback. So far, the people are active and excited about living here. I especially enjoy the view from my patio balcony and the indirect sunlight. I’m m enjoying Saturday morning breakfast!… See More >
                            Review Author Icon

                            Resident 1171333

                            Verified Resident 2021 - 2023

                            8/18/2023

                            Good Request to maintenance and other request of staff excellent. Not So Good Just a little bit of history. Lila and I were living in Green Valley Az when our daughter and son-in-law suggested we drive up to Boise to see the initial construction of… See More >
                              This community is managed by

                              Greystar

                              B+
                              B+
                              Communities
                              3128

                              Questions & Answers (0)

                              Frequently Asked

                              How is Bri at the Village Rated?
                              Based on 15 number of votes by renters, Bri at the Village is currently rated 4 out of 5 stars.
                              How satisfied are residents with the upkeep and overall appearance of the grounds at Bri at the Village?
                              Bri at the Village is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                              How effective was the maintenance team when resolving your problem?
                              Bri at the Village is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                              What are noise levels like at Bri at the Village?
                              Bri at the Village is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                              How safe is Bri at the Village?
                              Bri at the Village is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                              How satisfied are residents with the neighborhood?
                              Bri at the Village is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                              How satisfied are residents with the staff at Bri at the Village?
                              Bri at the Village is rated 3.4/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                              How often does management engage with reviews?
                              Managers have responded to 64.2857% of their community reviews in the past year.
                              How quickly does management engage with reviews?
                              Managers have replied within 118.36 days to their community reviews in the past year.
                              Who manages Bri at the Village?
                              Greystar
                              What is the pet policy at Bri at the Village?
                              No pet policy available

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                              Bri at the Village

                              February 2024

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                              Beds

                              0

                              Baths

                              0

                              Bri at the Village is an apartment in Meridian in zip code 83646. This community has a 0 Bed, 0 Bath Nearby cities include Eagle, Garden City, Star, Boise, and Kuna.

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