Resident • 2016 - 2017 Not Recommended
I've lived at several appartment complexes. I've dealt with incompetence and snakes before but the lower and upper management of Rockland takes the cake. I've been charged for hidden charges TWICE. I know $35 each time doesn't seem like much but when you're a poor college student, $35 is groceries and snacks for the week. The first time I was robbed by this company was through a glitch on their online payment site. They charged me for the glitch and refused to reimburse me. When i complained about it, I was promised a $10 reduction in my rent for next semester. That was a lie. The next semester, I was charged another $35 because I paid with financial aid. Make sure you know EXACTLY what the contract says before you sign it. I would not recommend this disgrace of a company to anyone. Facilities are trash, management is garbage, and they will look for any way to charge you money that they can. Avoid Rockland.
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