Number of reviews in the past 365 days | 17 |
Percentage of reviews responded to | 64.71% |
Average time to respond to reviews | 89.29 days |
Contact Property
Algonquin Square Apartment Homes
2400 Millbrook Drive
Algonquin, IL 60102
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 17 |
Percentage of reviews responded to | 64.71% |
Average time to respond to reviews | 89.29 days |
Thank you for taking the time to review our community. We certainly appreciate your kind words about our apartments and our amenities! Kate L - Community Manager
Thank you for the high rating and amazing feedback! We are so glad that you have enjoyed your experience at our community and found Algonquin Square!
Thank you for taking time to write such a great review of our community! We are overjoyed that you, and your furry family member, are enjoying our new dog park! Kate L - Property Manager
Thank you for taking the time to review our community. We strive to be the best we can be and we hope that we continue to impress throughout your stay at Algonquin Square!
I'm glad to see that you are happy living at Algonquin Square and I really appreciate the shout to Lauren. Thank you for giving us a 5 star review. Sincerely, Kate L. Property Manager
We appreciate the kind review and so happy knowing that you enjoy living here at Algonquin Square. Thank you for your 5 star review. Sincerely, The Algonquin Square Team
Thank you for the high rating and kind remarks! It is our goal to continue to impress you throughout your residency with us. We are planning some great new things for Algonquin Square, and hope to see you at some of our upcoming resident events. Drennan Westrate, Community Manager (847) 440-5391
Thank you for sharing your thoughts. We're happy to hear that your experience at Algonquin Square has been positive, and we hope to see you at our upcoming resident events! Drennan Westrate, Community Manager (847) 440-5391
We are overjoyed to hear your kind remarks about Algonquin Square and how much you enjoy living here! Our maintenance and leasing teams do work hard to provide exceptional customer service, and we appreciate your recognition.
We pride ourselves on providing the best customer service possible. Thank you for taking the time to provide your feedback. We are so happy that you have had a positive living experience with us!
Thank you so much for the wonderful review. We are happy to hear about your positive experience with our maintenance staff. Our entire team appreciates your kind words.
Thank you for the high rating and amazing feedback! We are so glad that you have enjoyed your experience at our community and found Algonquin Square.
Thank you for submitting your review. We appreciate you taking the time to provide feedback as this ultimately makes Algonquin Square a better place to all home! If there is any more we can do, please don't hesitate to contact us. Sincerely, Kate L, Manager
We are thrilled to hear about your positive experience with Algonquin Square and our team. We hope to see you at our upcoming resident events! Drennan Westrate, Community Manager (847) 440-5391
Thank you for the high rating and amazing feedback! We are so glad that you have been enjoying our amenities and have such kind things to say about our staff. Our goal is to continue to impress you throughout your entire living experience. We hope to see you at our upcoming resident events! Drennan Westrate, Property Manager (847) 440-5391
We really appreciate your feedback of the community, neighbors and staff and hope to continue providing you with an exceptional place to call home. Thank you again for your 4.5 star rating. Sincerely, Kate Lanzarotta Property Manager
I'm very happy to see that Algonquin Square has been everything you were looking for and that you are really enjoy living here. Your 5 star rating is greatly appreciated. Again, thank you for your feedback! Sincerely, Kate L. Property Manager
Thank you so much for the wonderful review. We are happy to hear about your positive experience with our community and staff. Our entire team appreciates your kind words.
Thank you for the high rating and wonderful feedback! We agree, you can't beat this beautiful and convenient location! Our team is thrilled that you have enjoyed your experience at our community thus far. It is our goal to provide you with an exceptional living experience throughout your residency with us. We hope to see you at our upcoming resident events! Drennan, Community Manager (847) 440-5391
We appreciate your honest feedback as it helps us see where we are performing well and where we need to improve. I'm sorry that we did not live up to your expectations and that we did not have a chance to make it right during your stay with us. We wish you the best in your new home.
Thank you so much for taking the time to review our wonderful community! We are so glad to see that you are enjoying our amenities, view & location!
I'm sorry to hear that you are not happy with how the community was built. Garden style communities don't often have elevators but certainly understand how you may feel about this. If you'd like to discuss the possibility to transferring to a first floor home please feel free to stop into the leasing office and we would be happy to assist you. Sincerely, Kate L. Community Manager
We are overjoyed to hear your kind remarks about Algonquin Square and how much you enjoy living here! Our maintenance and leasing teams do work hard to provide exceptional customer service, and your recognition is flattering. We're looking forward to continuing to impress you!
Thank you for the high rating and amazing feedback! We are so glad that you have enjoyed your experience at our community and found Algonquin Square. And once again, WELCOME HOME!
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We’re all in this together. In the interest of your safety and ours, we’re currently limiting all office visits to appointment only.Come home to Algonquin Square! Our pet friendly community offers a state of the art resident clubhouse featuring a community kitchen, health and fitness center, and outdoor heated pool. Quality interior finishes include sleek granite countertops, resilient wood plank flooring, and warm neutrals. Plus, our one, two and two bedroom with den apartment homes offer a full size washer and dryer and a private patio or balcony. Algonquin Square delivers custom home finishes with the convenience and flexibility of renting! Call today to schedule a personalized tour. Creatively managed by Marquette Management, Inc.
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Contact Property
Algonquin Square Apartment Homes
2400 Millbrook Drive
Algonquin, IL 60102