Waterford Place Apartments

313 West Happfield Drive, Arlington Heights, IL 60004
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Waterford Place Apartments

313 West Happfield Drive

Arlington Heights, IL 60004

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ApartmentRatings Property Breakdown

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Maintenance
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27%RECOMMENDED
THIS PROPERTY
VS
64%CITY AVERAGE

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Waterford Place Apartments Manager

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Resident 2018 - 2019 Not Recommended
Reviewed 07/18/2019
I like the area, amenities and all the events that we have. The staff is nice and fast to respond BUT ... My major disappointment is the noise and maintenance. I hear my upstairs neighbors daughter throw terrible tantrums day and night, whether it's past midnight… See More
Waterford Place Apartments Manager07/18/2019

Hello! We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I know we've had a couple vendors out in regard to the ceiling/window leaks... Please give me a call tomorrow morning and let's get these concerns resolved. Best, Jessica

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bralsa • Resident 2016 - 2019 Not Recommended
Reviewed 04/09/2019
I feel it incumbent upon me to shed light on Waterford's shady business practices. To provide some context, I lived at Waterford for about 3 years, was never late with rent, kept an impeccably clean apartment, and was not noisy. In other words, I was a… See More
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skilion2217 • Resident 2016 Recommended
Reviewed 06/28/2016
Ingrid~ our leasing agent is AWESOME!! She is one of the main reasons we decided on this location. The maintenance staff are extremely friendly and prompt! The amenities are fabulous, grills, indoor/ outdoor pool, nice gym, washer , dryer full size, dishwasher, all new upgrades! I… See More
Waterford Place Apartments Manager10/03/2018

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Resident 2016 Recommended
Reviewed 03/02/2016
Great place and no issues. Looked for several months before deciding on Waterford. In unit laundry is a huge plus for me. Ingrid and Teri were fantastic and helpful through the process. No complaints!
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tzafiro2 • Resident 2015 - 2016 Recommended
Reviewed 03/01/2016
I moved back in October to a 1bdrm apartment. My favorite part has to be the small dog park on the grounds, and how friendly the community is to animals. It's so difficult finding reasonably priced places that allow pets! Being able to take my pup… See More
Waterford Place Apartments Manager03/02/2016

Thank you for your kind review. Your feedback is crucial to our growth. Please contact our office to further discuss any concerns. Thank you for making Waterford Place your home. Susan Finegan, ARM Community Manager

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Pamzu11 • Resident 2015 - 2016 Recommended
Reviewed 02/25/2016
My experience here as been wonderful from the office staff to the maintenance staff.The grounds are kept up and when you put in a work order it's completed that day.
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Resident 2005 - 2016 Recommended
Reviewed 02/10/2016
After recently signing my 10th lease at Waterford Place apartments I thought I would share my experience living here. The property is well landscaped, snow removal is spot on. Sidewalks are shoveled and salted and the parking lots are plowed and salted. There is always an… See More
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Resident 2015 - 2016 Not Recommended
Reviewed 02/02/2016
Hello I am a current resident at Waterford apartments,and the apartments are not bad. However maintenance can take a while to get to your issue. The office staff is very rude every single one of them. You walk in to get assistance and immediately get attitude.… See More
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Pam gagerman • Resident 2015 Not Recommended
Reviewed 12/29/2015
Love my apartment although one person in the office is extremely rude . The walls are paper thin my neighbor bird slam their drews every night have complained and nothing done about it the carpet is old and gross but the grounds are kept up.If u… See More
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Resident 2007 - 2015 Recommended
Reviewed 10/14/2015
My husband and I are current residents of Waterford place since 2007. We live in the one bdrm town homes. Our overall experience living here has been very good. im writing this review to let others know how great the management and staff is. They will… See More
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Resident 2013 - 2014 Recommended
Reviewed 09/03/2014
My boyfriend and I moved in September of last year; we saw the Alana which we fell in love with instantly but looked around before deciding to move in. So far, it's been great! When we first moved in the doggy park was still in shambles… See More
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Nicolebarig • Resident 2014 Recommended
Reviewed 07/24/2014
Really good at getting things done. All I wish was that I could hear my neighbors less in the AM. but even then, it isn't loud enough to wake me up. But the fact i live in a 1br/1bath TOWNHOUSE (so bedroom and bathroom is upstairs,… See More
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crl2014 • Resident 2014 Recommended
Reviewed 06/22/2014
I recently moved here and the staff from the leasing office has made my experience a pleasant one. Every request has been attended in a promptly manner and the apartment was in good conditions when I moved in. Thank you C.S.! Waterford Place is in a… See More
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Resident 2013 - 2014 Not Recommended
Reviewed 05/31/2014
A lot of unkept promises from the staff. One week after Memorial Day weekend the outdoor pool is as cold as ice. They say they still need some parts. It really gives the management company Graystar a terrible name. They should really cut ties with this… See More
Waterford Place Apartments Manager06/05/2014

Thank you for taking time to write on apartmentratings.com. We always like to use this site as an opportunity to learn and grow . I am your community manager. I assure you, your needs are important to us. Could you contact my office so we can discuss your concerns one by one. Thank you.

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Resident 2013 - 2014 Not Recommended
Reviewed 05/30/2014
I have lived here for a year and a half now. When we were first shown our specific townhouse (Alana layout) prior to signing the lease, there was a wooden piece of the front door missing. Susan in the office who was showing us the place… See More
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Breezer23 • Resident 2013 - 2014 Recommended
Reviewed 05/08/2014
Staff is great and the maintenance crew is phenomenal. Recently, many residents have had huge rate hikes on renewal since the new Property Management company took over; however, the office staff will negotiate with you. The one MAJOR issue that made me very hesitant to renew… See More
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nalvarado13 • Resident 2012 - 2014 Recommended
Reviewed 03/26/2014
Great homes and Great staff. My wife and I have been living here for almost 2 years now. We initially chose this place because it had a tennis court, indoor and outdoor pool with jacuzzi and work out room. Most importantly we chose this because it… See More
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Sarabn123 • Resident 2013 - 2014 Not Recommended
Reviewed 02/21/2014
This is my opinion and experience of Waterford. -Strict towing policy -Tennis courts and pools often out of service -Toilet and dryer needed repairs -Strong smoke smell in building -Kitchen sink doesn't work now -I'm always nervous to walk into the Leasing Office because I never… See More
Waterford Place Apartments Manager08/15/2014

Thank you for taking the time to review our community on Apartmentratings.com. We hate to lose the faith of good Residents; however, I would love to address some of your concerns. We just recently gained approval from the City to resurface the tennis courts and surrounding areas. You may have noticed we already repaired all the sidewalk and street cracks from the winter. As for Community improvements, we are making them each year and are excited about future upgrades here at Waterford Place. Last year we opened a brand new Dog Park for our Residents. In 2014, we have purchased new treadmills, as well as new TVâ??s, Yoga mats and medicine balls. We look forward to continue upgrading the lifestyle here at Waterford Place and are excited to continue those efforts into 2015. I would be happy to personally listen to any other specific concerns you have with our staff. We certainly provide an open door policy during our office hours and invite to come stop by. You may also call me at your earliest convenience to discuss any other outstanding issues. Again, I thank you for your opinion and will retain this review as a learning tool for better customer service at Waterford Place Apartments. Resident satisfaction is our main goal every day and we strive to achieve that with constant communication to ensure that each and every concern is addressed.

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lncirino • Resident 2012 - 2014 Recommended
Reviewed 02/18/2014
Are you looking for an apartment? I was too almost two years ago. When I came to the office at Waterford here in Arlington Heights I knew I was at the right place. It appeared to have what I wanted and needed, a safe place, a… See More
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Resident 2013 - 2014 Recommended
Reviewed 02/17/2014
I moved to Waterford Place in the summer of 2013 and have been pleased with the responsiveness of management and maintenance. They have also done a great job of keeping the parking lots and most walkways cleared this winter, which has been difficult to do! My… See More
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JDR211 • Resident 2010 - 2014 Recommended
Reviewed 02/16/2014
This place is truly amazing. I live in one of their updated townhome unit since 2010 and have been very pleased with it. The unit and its surroundings have been meticulously maintained and well taken care of.Waterford Place maintenance and office staff are very professional and… See More
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bond203 • Resident 2013 - 2014 Recommended
Reviewed 02/16/2014
[email protected] I am satisfied overall with the apartment, the managment and the maintanance. The windowsand screens need to be replaced and the entry doors to the buildings need to be adjusted. When you open and close they are very loud.Also there needs to be a overhang… See More
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Resident 2014 Recommended
Reviewed 02/14/2014
Waterford Place in Great! I just moved in area from east coast where we do not have nearly the same amount of snow. Waterford staff have made the transition to the midwest a great one. Staff here makes sure we have everything we need including amenities… See More
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Resident 2010 - 2012 Not Recommended
Reviewed 02/13/2014
I find it VERY interesting that there were 3 great reviews in one day as someone else pointed out.. probably by the management I'm assuming. I lived here for 2 years and had nothing but issues. The apartment was fine (cheaply "updated") except for the paper… See More
Waterford Place Apartments Manager03/28/2014

I just want to thank all of you for your comments. We do use this as a learning tool. If I may respond to some of these comments. First and foremost if we write our own reviews we would lose our job. It is against policy. When we get comments negative or positive we welcome the opportunity to learn and grow. Anyone that comes to the office for a move in or a package that makes a comment negative or positive, we offer them a post cards that allows them to post comments. We just recently received these cards and that is why recently we have had so many reviews both positive and negative. Again, thank you for your input.

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TARMESN • Resident 2011 - 2014 Recommended
Reviewed 02/13/2014
I have lived at Waterford for three years. When the current management team took over, I was very upset as the people I knew had been fantastic. I was worried about nothing. :) This is a great place to live. In addition to all the 'things'… See More
Waterford Place Apartments Manager03/28/2014

Thank you so much for your positive review. We are so happy you made Waterford Place your home! Susan

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Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

General

  • Community Center
  • Gym
  • Hot Tub
  • Pool

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,205

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,168

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,131

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,865

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Waterford Place Apartments is an apartment in Arlington Heights in zip code 60004. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,131 - $1,865. Nearby cities include Rolling Meadows, Palatine, Mount Prospect, Wheeling, and Prospect Heights. 60074, 60067, 60090, 60089, and 60005 are nearby zip codes.

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Waterford Place Apartments

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    Resident Photos (7)

    • (Resident photo uploaded on 03/26/2014) Image of Waterford Place Apartments in Arlington Heights, IL
    • (Resident photo uploaded on 02/14/2014) Image of Waterford Place Apartments in Arlington Heights, IL
    • (Resident photo uploaded on 01/14/2013) Image of Waterford Place Apartments in Arlington Heights, IL
    • (Resident photo uploaded on 01/14/2013) Image of Waterford Place Apartments in Arlington Heights, IL
    • (Resident photo uploaded on 01/14/2013) Image of Waterford Place Apartments in Arlington Heights, IL
    • (Resident photo uploaded on 01/14/2013) Image of Waterford Place Apartments in Arlington Heights, IL
    • (Resident photo uploaded on 07/18/2019) Image of Waterford Place Apartments in Arlington Heights, IL
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