Waterford Place Apartments
#1,790 #1 #16

What is epIQ?

Waterford Place Apartments

313 West Happfield Drive, Arlington Heights, IL 60004
(173 Reviews)
$1,662 - $2,514/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

Kildare

1 Bed, 1 Bath | 720 sq. ft.

$1,662

3 Available Units

See Floor Plan Details

Powerscourt 2nd & 3rd Fl (R)

1 Bed, 1 Bath | 725 sq. ft.

$1,872

3 Available Units

See Floor Plan Details

Alana Townhouse (Reno)

1 Bed, 1 Bath | 751 sq. ft.

$1,905

2 Available Units

See Floor Plan Details

Powerscourt 2nd & 3rd Floor

1 Bed, 1 Bath | 725 sq. ft.

$1,662

1 Available Unit

See Floor Plan Details

Powerscourt

1 Bed, 1 Bath | 680 sq. ft.

$1,673

1 Available Unit

See Floor Plan Details

Commeraugh

1 Bed, 1 Bath | 696 sq. ft.

$1,693

1 Available Unit

See Floor Plan Details

Powerscourt (Reno)

1 Bed, 1 Bath | 680 sq. ft.

$1,940

1 Available Unit

See Floor Plan Details

Commeraugh (Reno)

1 Bed, 1 Bath | 696 sq. ft.

$1,940

1 Available Unit

See Floor Plan Details

Alana Townhouse

1 Bed, 1 Bath | 751 sq. ft.

See Floor Plan Details

Powerscourt

1 Bed, 1 Bath | 725 sq. ft.

See Floor Plan Details

Alana

1 Bed, 1 Bath | 751 sq. ft.

See Floor Plan Details

Kildare (Reno)

1 Bed, 1 Bath | 720 sq. ft.

See Floor Plan Details

2 Bedrooms

Lismore (Reno)

2 Beds, 2 Baths | 990 sq. ft.

$2,482

1 Available Unit

See Floor Plan Details

Lismore

2 Beds, 2 Baths | 990 sq. ft.

$2,514

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.3

Safety

4.3

Office Staff

4.5

Maintenance

4.7

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

9.81 days

View Community Timeline
View Community Timeline

Waterford Place Apartments Reviews

(144)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1241800

Verified Resident 2020 - 2024

4/7/2024

Been here for almost 4 years with no plans to leave as long as I can afford to stay! Staff is great, grounds are clean and safe. Amenities are also great and very useful! Love living here at Waterford :)

    Manager

    4/11/2024

    Waterford Place Apartments
    Hi there, Thank you for these kind words! 100% satisfaction is our goal, so it is amazing to see Waterford Place Apartments has provided you with such a great experience. Let us know if you need anything. Have a great day!
    Review Author Icon

    anonymous

    Resident 2020 - 2021

    4/4/2024

    Huge issues with pest

    Save your money and rent elsewhere. This property will charge you for damages that are not even your fault. They claim they would be renovating the apartment when you move out. But what they don't say is that YOU will be paying for their upgrades.… See More>
      Manager

      4/11/2024

      Waterford Place Apartments
      Hi there, We are disappointed to hear that you are less than satisfied with your experience. We wanted to inform you that the apartment has not undergone renovation since your move out. Please note that we do not charge residents for renovations and only charge for damages created within the home. Our maintenance team is always available to address any concerns with appliances or general issues had by any of our valued residents. Feel free to reach out to us directly for any additional information needed. Have a great day!

      Updated Review

      Review Author Icon

      Resident 977308

      Verified Resident 2014 - 2024

      2/20/2024

      Waterford is the best value in the area. Great place to live with a safe environment ample parking and clean and well-maintained grounds. The outdoor pool is wonderful. The club house staff are wonderful to work with.

        Manager

        2/22/2024

        Waterford Place Apartments
        Hi there, Thank you for this amazing review! 100% satisfaction is our goal and it is great to see Waterford Place Apartments gave you such a great experience. Have a wonderful day!

        Updated Review

        Review Author Icon

        Resident 930567

        Verified Resident 2022 - 2024

        2/1/2024

        The staff and maintenance are so friendly and so helpful with any issues or just to talk to. The community has great amenities for winter and summer and very dog friendly with a dog park. The location is very convenient

          Manager

          2/2/2024

          Waterford Place Apartments
          Hi there, Thanks so much for letting us know about your experience with Waterford Place Apartments! Our team is always happy to help. Let us know if you need anything. Have a great day!
          Review Author Icon

          Resident 1218038

          Verified Resident 2023 - 2024

          1/18/2024

          Waterford apartments have been very welcoming not only with my neighbors but also with staff when I moved in I even got a little Christmas bucket with candy and dog treats for my furry friends, the quality and professionalism is very welcome and I'm hoping… See More>
            Manager

            1/19/2024

            Waterford Place Apartments
            Hi there, Thank you for this great review! We are so happy you are pleased with your move in experience. We want all of our residents to feel right at home as soon as they arrive. Let us know if you need anything. Have a great day!

            Updated Review

            Review Author Icon

            Resident 876887

            Verified Resident 2017 - 2024

            1/13/2024

            I enjoy living at Waterford Place really because of the environment. Kari and Lindsey, along with the maintenance team, make this such a great place to live!! I additionally love how pet friendly they are, along with great parking!!

              Manager

              1/16/2024

              Waterford Place Apartments
              Hi there, Thank you for the amazing review! We are delighted to hear that you have had such positive interactions with our staff as we are always happy to help. Let us know if you need anything. Have a great day!
              Review Author Icon

              Resident 1206701

              Verified Resident 2023

              12/9/2023

              Super easy to submit a maintenance request through the portal. The team is very responsive, replying within the same day. We were able to get the issue resolved within a few minutes, no mess or clean up needed.

                Manager

                12/11/2023

                Waterford Place Apartments
                We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
                Review Author Icon

                Resident 1206236

                Verified Resident 2023

                12/8/2023

                I have been here a couple of weeks now and love it! Community is clean, staff is friendly. Can't wait to start using the amenities. Our leasing agent Lindsey is great she was the reason we chose this community.

                  Manager

                  12/11/2023

                  Waterford Place Apartments
                  Verified Resident 1206236, thank you for your kind review; we are happy to pass along your comments to the team here at Waterford Place Apartments! Thank you so much again for your feedback! We hope you have a great day!

                  Updated Review

                  Review Author Icon

                  Resident 1172255

                  Verified Resident 2023

                  12/8/2023

                  I am very pleased with community and the professionalism. All the employees are kind and courteous. Maintenance is efficient and always does a great job. I enjoy living in this community and definitely stay for a while!

                    Manager

                    12/11/2023

                    Waterford Place Apartments
                    Verified Resident 1172255, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Waterford Place Apartments

                    Updated Review

                    Review Author Icon

                    Resident 875725

                    Verified Resident 2000 - 2023

                    11/27/2023

                    The staff here are very helpful and that is step number one as I have no contact to the "Upper Management" giving the go ahead to bigger projects (wish there was a way to contact them/her/him) but the staff that is here is wonderful.… See More>
                      Manager

                      12/4/2023

                      Waterford Place Apartments
                      Verified Resident 875725, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      Resident 1201335

                      Verified Resident 2023

                      11/21/2023

                      Thank you for such a smooth move-in process Waterford Place Apartments!! The way my unit was well kept with fresh paint and carpet. Plus, how nice the community of residents is has truly made this feel like home right away. My dog loves… See More>
                        Manager

                        11/22/2023

                        Waterford Place Apartments
                        Hello there, Welcome to our community! We strive for 100% satisfaction, and it is great to see you have had such a positive experience at Waterford Place Apartments. Let us know if you need anything. Have a great day!
                        Review Author Icon

                        Resident 1192876

                        Verified Resident 2023

                        10/25/2023

                        Very nice apartment, good management so far, love the layout of the apartment. Only downside is no balcony on the 2&3 floor for some apartments. Other than that, the in unit washer dryer is awesome, love the little breakfast bar too. Love the open layout… See More>
                          Manager

                          10/31/2023

                          Waterford Place Apartments
                          Verified Resident 1192876, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

                          Updated Review

                          Review Author Icon

                          Resident 823961

                          Verified Resident 2017 - 2023

                          9/22/2023

                          Need assigned parking, needs covered dumpster areas, need playground area. Overall decent apartment. Would be nice if there was a half bath in the downstairs. Water and garage should be included in rent. After 6 years we had to paint the apartment ourselves

                            Manager

                            9/26/2023

                            Waterford Place Apartments
                            Hello, We appreciate you taking the time to leave us this feedback. We are always looking for ways improve. Let us know if you have any questions. Have a great day!
                            Review Author Icon

                            Resident 1177769

                            Verified Resident 2023

                            9/7/2023

                            So far, things are good. I have not been here for a month yet. I am still trying to adjust to my surroundings. I have used any of the amenities yet. I like being on the ground floor and having access directly into my apartment.… See More>
                              Manager

                              9/20/2023

                              Waterford Place Apartments
                              Hello Verified Resident 1177769, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                              Review Author Icon

                              Resident 1168250

                              Verified Resident 2023

                              8/9/2023

                              This community was an extremely beautiful, well kept and peaceful community. Everything was so beautiful that I felt like I was home. The office staff was extremely accommodating and friendly also. It is located near restaurants, stores and schools. It offered amenities that most communities… See More>
                                Manager

                                8/13/2023

                                Waterford Place Apartments
                                Hello, We strive for 100% satisfaction, and it is great to see that you have had such a positive experience at Waterford Place Apartments. Our team is always happy to help. Let us know if you need anything. Have a great day!
                                Review Author Icon

                                Resident 1167385

                                Verified Resident 2022 - 2023

                                8/7/2023

                                Just renewed our contract since we feel safe and the management are awesome. They always answers our questions and if there are maintenance issues, they fix it right away. Always communicating properly in case we need to know something and the community is peaceful and… See More>
                                  Manager

                                  8/13/2023

                                  Waterford Place Apartments
                                  Hi there, Thank you for sharing! Your satisfaction is our top priority. We are so glad you have enjoyed your time at Waterford Place and we look forward to your continued residency. Have a great day!
                                  Review Author Icon

                                  Resident 1158463

                                  Verified Resident 2023

                                  7/11/2023

                                  From the day we first connected the property and applied, everything was smooth and amazing. Everyone here has been amazing and so helpful. Moving from out of state is not easy, but they made the move so amazing. Me and my family could not be… See More>
                                    Manager

                                    7/25/2023

                                    Waterford Place Apartments
                                    Hi there, Welcome to our community! It is amazing to hear that we were able to make your move easier. We are always happy to help. Have a wonderful day!
                                    Review Author Icon

                                    Resident 1154490

                                    Verified Resident 2022 - 2023

                                    6/28/2023

                                    The location is perfect for where we want to be. Very close to restaurants, the expressway, and shopping. Staff and maintenance is rest to get a hold of and very friendly. All appliances have worked great and is everything we need in the unit.

                                      Manager

                                      6/30/2023

                                      Waterford Place Apartments
                                      Hi there, Thank you for your kind words and this wonderful review! We are glad you are enjoying your time at Waterford Place. Have a great day!
                                      Review Author Icon

                                      Resident 1151122

                                      Verified Resident 2021 - 2023

                                      6/17/2023

                                      Very beautiful and safe neighborhood, especially to raise children, the Amenities are very nice and clean, The office is always helpful when you need them! There’s allot of places to walk to if you don’t have a car, also enjoy the tennis courts there always available.… See More>
                                        Manager

                                        6/30/2023

                                        Waterford Place Apartments
                                        Hello, Your wonderful feedback and rating mean a lot to us! We love hearing about all of your favorite things about our community. Enjoy your day!
                                        Review Author Icon

                                        Resident 1148500

                                        Verified Resident 2023

                                        6/9/2023

                                        I just moved and I am loving living at Waterford Place. Everyone is extremely attentive and nice, it's been a great experience! The maintenance team was fast to resolve my maintenance requests and the office answered all my questions. It is a beautiful place to… See More>
                                          Manager

                                          6/19/2023

                                          Waterford Place Apartments
                                          Hi there, Welcome to our community! We are so glad you are loving your new home. We look forward to continuing to provide the best experience possible. Let us know if you need anything. Have a wonderful day!
                                          Review Author Icon

                                          Resident 1141635

                                          Verified Resident 2022 - 2023

                                          5/17/2023

                                          I love the apartments! There’s rarely noise the neighbors quiet and the apartments for the most part are very secluded. Parking could be better. But the amenities are great. Pool hot tub workout center are all available 24 hours… See More>
                                            Manager

                                            5/29/2023

                                            Waterford Place Apartments
                                            Hi there, Thank you so much for your positive comments about Waterford Place Apartments! We appreciate this feedback. Have a wonderful day!
                                            Review Author Icon

                                            Resident 1139408

                                            Verified Resident 2022 - 2023

                                            5/10/2023

                                            As for Waterford Apartments, I would say that the onsite office staff and maintenance staff were outstanding. I found no issues with the safety on the property. I thought that the landscaping was okay, not great.

                                              Manager

                                              5/29/2023

                                              Waterford Place Apartments
                                              Hello, Thank you for your kind review; we are happy to pass along your comments to the team here at Waterford Place Apartments! The team is always happy to help. Have a great day!

                                              Updated Review

                                              Review Author Icon

                                              Resident 753631

                                              Verified Resident 2013 - 2023

                                              5/9/2023

                                              I have loved here 10 years and throughout the years the staff and maintenance staff have been consistently great. I also love the location of the property. It’s close to shopping and restaurants. I also love that’s it’s dog friendly… See More>
                                                Manager

                                                5/29/2023

                                                Waterford Place Apartments
                                                Hello, We are so happy to read such a great review about Waterford Place Apartments! Thank you for your kind words and continued tenancy. Have a wonderful day!
                                                Review Author Icon

                                                anonymous

                                                Resident 2022 - 2023

                                                4/28/2023

                                                Poor Experience

                                                The complex looked nice upon touring until after signing the lease. Be careful what you sign for. Management doesn’t care about tenants after they sign the lease. Good luck. They will find any possible way to take money from you. They brush things off when… See More>
                                                  Manager

                                                  5/31/2023

                                                  Waterford Place Apartments
                                                  Hi there, It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please contact the office directly with more details about any issues you are having as we are always happy to address them and find a solution. Have a great day!
                                                  Review Author Icon

                                                  Resident 1135308

                                                  Verified Resident 2022 - 2023

                                                  4/28/2023

                                                  Guuvivupucoucoucuocyocoycoycyocyocycyfucuvucydtstxykxoyxoyx

                                                    Manager

                                                    5/29/2023

                                                    Waterford Place Apartments
                                                    Hello, Thank you; we appreciate your feedback!

                                                    Features & Amenities

                                                    Parking
                                                    • Free Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 600. Rent: $50. Restrictions: Pets are welcome! We have breed restrictions, please call for more details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300 ~ 600. Rent: $50. Restrictions: Pets are welcome! We have breed restrictions, please call for more details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Fitness Center
                                                    • Heated Indoor Swimming Pool
                                                    • On-Site Management
                                                    • Pet Friendly Community- Large Dogs Accepted
                                                    • Pool
                                                    • Spa
                                                    • Tennis Court
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Our one and two bedroom apartment homes were designed with you in mind. Enjoy all the comfort you deserve. With everything at your fingertips, coming home has never felt so good. Work out. Play with Fido. Or just relax. You re home at Waterford Place.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3231

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 173 number of votes by renters, Waterford Place Apartments is currently rated 4 out of 5 stars.
                                                    Waterford Place Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Waterford Place Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Waterford Place Apartments is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Waterford Place Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Waterford Place Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Waterford Place Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 9.81 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Fee: $300 ~ 600
                                                    Rent: $50
                                                    Restrictions: Pets are welcome! We have breed restrictions, please call for more details.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 600
                                                    Rent: $50
                                                    Restrictions: Pets are welcome! We have breed restrictions, please call for more details.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    April 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Waterford Place Apartments is a 680 - 990 sq. ft. apartment in Arlington Heights in zip code 60004. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,662. Nearby cities include Rolling Meadows, Mt. Prospect, Palatine, Mount Prospect, and Wheeling.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.