Waterford Place Apartments

Hello! We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I know we've had a couple vendors out in regard to the ceiling/window leaks... Please give me a call tomorrow morning and let's get these concerns resolved. Best, Jessica

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Thank you for your kind review. Your feedback is crucial to our growth. Please contact our office to further discuss any concerns. Thank you for making Waterford Place your home. Susan Finegan, ARM Community Manager

Thank you for taking time to write on apartmentratings.com. We always like to use this site as an opportunity to learn and grow . I am your community manager. I assure you, your needs are important to us. Could you contact my office so we can discuss your concerns one by one. Thank you.

Thank you for taking the time to review our community on Apartmentratings.com. We hate to lose the faith of good Residents; however, I would love to address some of your concerns. We just recently gained approval from the City to resurface the tennis courts and surrounding areas. You may have noticed we already repaired all the sidewalk and street cracks from the winter. As for Community improvements, we are making them each year and are excited about future upgrades here at Waterford Place. Last year we opened a brand new Dog Park for our Residents. In 2014, we have purchased new treadmills, as well as new TVâ??s, Yoga mats and medicine balls. We look forward to continue upgrading the lifestyle here at Waterford Place and are excited to continue those efforts into 2015. I would be happy to personally listen to any other specific concerns you have with our staff. We certainly provide an open door policy during our office hours and invite to come stop by. You may also call me at your earliest convenience to discuss any other outstanding issues. Again, I thank you for your opinion and will retain this review as a learning tool for better customer service at Waterford Place Apartments. Resident satisfaction is our main goal every day and we strive to achieve that with constant communication to ensure that each and every concern is addressed.

I just want to thank all of you for your comments. We do use this as a learning tool. If I may respond to some of these comments. First and foremost if we write our own reviews we would lose our job. It is against policy. When we get comments negative or positive we welcome the opportunity to learn and grow. Anyone that comes to the office for a move in or a package that makes a comment negative or positive, we offer them a post cards that allows them to post comments. We just recently received these cards and that is why recently we have had so many reviews both positive and negative. Again, thank you for your input.

Thank you so much for your positive review. We are so happy you made Waterford Place your home! Susan