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Waterford Place Apartments

313 West Happfield Drive

Arlington Heights, IL 60004

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Resident 2013 - 2014 Not Recommended
Reviewed 05/31/2014
A lot of unkept promises from the staff. One week after Memorial Day weekend the outdoor pool is as cold as ice. They say they still need some parts. It really gives the management company Graystar a terrible name. They should really cut ties with this place, no one takes any responsibility when things need to be fixed. Walls are paper thin. Mice live in the walls. Whenever it rains, there are inches of water to walk through because of the poor drainage. I have to wear rainboots whenever it rains. The patio also floods. We cannot access the patio when it rains. The tennis courts don't have nets. Why waste space with tennis courts if you won't maintain it and make it usable? The staff is not very personable and they don't really care about your problems. To them, you are just a dollar sign, so they expect you to keep your mouth shut and they refuse to spend any money to improve things.
Waterford Place Apartments Manager06/05/2014

Thank you for taking time to write on apartmentratings.com. We always like to use this site as an opportunity to learn and grow . I am your community manager. I assure you, your needs are important to us. Could you contact my office so we can discuss your concerns one by one. Thank you.

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