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TGM Springbrook



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Resident 2015 - 2016 Not Recommended
Reviewed 09/17/2016
This place seemed like it would be great to live in. It was the worst apartment complex I have ever lived in. The staff will laugh at you when you call for maintenance, questions or concerns, or when you try to get them to follow through with anything they promise. They don't answer their voicemail either. I had a neighbor below me that was always drunk with her husband. They would sit outside and he screamed profanities or would make barking noises until 3am. She would walk around in a nightgown and fall on the grass as she shouted at him. Then there's the neighbor that was next to me that played loud music and beat his girlfriend. When I moved in, there were light bulbs missing, glitter on the floor, the bathrooms had paint on the floor as well as pubic hair and urine. Shoe prints and paint were in the tubs. They claimed that it was move in ready and had been looked at before I got there. Tony, the manager, said she would reimburse me a portion of that month's rent Bc it was so bad. When I called back to ask why that didn't happen, vince, said we never make those promises. He was the worst one there. I asked for them to give me new verticles to my balcony window. That took two weeks before the maintenance crew even looked at the broken ones I had. Then they told me that when my lease was up, I needed to go and I couldn't come back. No reasons why, but I bought a house before that and planned to move anyway. They promised they would give me the $1135.00 they owed me within 45 days after move out. I'm still waiting and it's been two months......please avoid this place. Spend your money on a place that you can live in peace, and a place that is run by quality staff members.
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TGM Springbrook

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