frusse01 • Resident • 2016 - 2017 Not Recommended
I am a dissatisfied Tenant. I have been living at TGM Springbrook Apartment in Aurora IL since October 2016 and I am extremely unhappy. I have complained about sewer flies which were taking over the apartment, the hallways that smell like wet dog, the dirty hall carpet and the strong cigar smell. (Someone is smoking marijuana and using cigars to cover it up). I called the management office many times and the write up my complaints and it takes them weeks to take care of the issue. I even had the manager Toni come to the building with me once about the strong cigar smell. She said there was nothing she could do. The apartment has modern features except for the dishwasher, stove and refrigerator. The refrigerator is too small for the apartment and when I asked if they could replace it, I was told no because it works. Needless to say I won't be renewing my lease.
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