Review History for anonymous

Arbors at Eastland Apartments


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anonymous

Resident 2018

8/10/2018

The Arbors are horrible. For the rent you pay, you should have much newer updated apts. Better buys are at other locations close to TGIF and Corp South to name just a few. Beware if you choose to get an Apartment here. The grounds have weeds in mulch, there are light bulbs in outside buildings that are not lit. There is garbage in the lots. People would leave garbage outside their doors and leave them for a few days rather than take them to the dumpster. this would bring bugs. Even though they spray for buds, I had to get spray to get the sugar ants killed. When I moved in I would be in bed or on couch and small ants would be on me. Disgusting. The people that clean their facilities have never cleaned up stains in outdoor shared carpets or tile. I would have to clean them myself. they do not even mow every week. I am not convinced that there there is not mold in the building. I have 2 bedrooms and 1 bathroom that have all drywall and living room and kitchen that have drywall with exception of one way that has been covered by old painted paneling. that makes you think that they have covered up something. Ever since I have been her here, I have had to go to the Dr for cat scans for throat and lung issues. I have mold outside the bathroom wall. Tub surrounds are not caulked as they should be and would allow water to seep up behinds them. The hot water in tub would not heat even after it was supposedly fixed. it took them a 2nd time to fix it. They have crime in the complex. You see police in here all the time. the side streets over have had major crime for a few years until they caught the person and was told the person lived here doing that issue. Lots of shady people in this complex. It is amazing that the staff cannot fix exterior light bulbs. Safety concern that lights are not lit at night. Especially when the Arbors staff walk by them. The Arbor staff in the business office are the worse people to deal with. Heather was the only one that was decent and I believe she is gone. I went to give my rent to the 1st lady recently in August 2018 and she said just put it in slot, or I will have to do a receipt. How unprofessional. You have the heavy set person 2nd from the business office that acts like she has no clue what she really does. She makes mistakes all the time. I would thank that the owning company would need to clean those folks out completely and start again. My rent challenges monthly and I am on a six month lease. You have solicitors coming to your door at 8pm or later and some even want to get in to look at your poor bills. The manager at the business office can walk by every day and see weeds and lights not lit and garbage in the lots. She should be fired. She is doing a disservice to the people that own these properties. I WOULD NEVER EVER ADVISE ANYONE TO RENT HERE. LOTS NICER PLACES THAN HERE AND IN NICE NEW BUILDING. THESE BUILDINGS ARE 40+ AND THEY LOOK LIKE IT. PROPERTY OWNERS NEED TO HAVE HONEST STAFF AND THAT IS LACKING HERE
    Manager

    12/12/2019

    Arbors at Eastland Apartments
    Here at The Arbors at Eastland Apartments , we pay close attention to the concerns that our residents address to us directly because their satisfaction is our first priority. Unfortunately, we have no information here in our Management Office to support that incidents mentioned here were ever directly voiced to our team or to associate this review with a particular apartment home or resident. That, coupled with the anonymity of the review, made it virtually impossible to have directly addressed the concerns. We understand that resident opinions matter to apartment shoppers, and if you're looking for a new apartment home, we hope you won't allow an anonymous review to stand in the way of calling us now. Please allow our professional management team the privilege of showing you personally why Arbors at Eastland is the perfect place for you to call home!

    Review 11 out of 133

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    Arbors at Eastland Apartments

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