Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 16.33 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 16.33 days |
Hi Verified Resident 865358, thank you so much for your positive comments about Windbrooke Crossing!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 867852, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us so we can discuss the issues you are experiencing and try to find a solution. Thank you.
Verified Resident 854088, we are so happy to read such a great review about Windbrooke Crossing! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Resident 846109, we're disappointed to hear that your faucet is still not repaired. Please address your work order concerns with the Community Manager for a resolution. Thank you!
Thank you for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 804260, thank you for your kind words and this wonderful review! 5 stars, WOW!
Verified Resident 802681, thank you for sharing your positive experience!
Verified Resident 801977, thank you for sharing your positive experience! We strive to make Windbrooke a fantastic place to live! Stay tuned for more improvements coming!
Verified Resident 798717, we are so happy to read such a great review about Windbrooke Crossing! Thank you for being a Resident!
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Thank you for your kind words and this wonderful review! Welcome Home!
Thank you again for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 774997, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Windbrooke Crossing.
Verified Resident 774722, we are so happy to read such a great review about Windbrooke Crossing!
Thank you for taking the time to let us know how we did. We are definitely doing our best right now! We hope you have a great day!
We appreciate your positive review about your recent experience with us! Have a great day!
Thank you for acknowledging Windbrooke Crossing team! We work hard to keep all of our residents happy and we appreciate your positive feedback!
We are so happy to have you as a resident and are glad to hear the transition to your new home went smoothly.Thank you for posting your positive feedback.
Thank you for acknowledging our Windbrooke Crossing team. We work hard to keep all of our residents happy and we appreciate your positive feedback!
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818
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Willow
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850
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N/A
1,046
N/A
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964
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Our community is operating as normal. Please call or stop by our leasing office for a tour today! SPECIAL: UP TO ONE MONTH FREE! *Select Units Only OFFERING REDUCED RENTS! Contact our leasing office for more information! Say hello to the completely reimagined features of The Apartments at Windbrooke Crossing. Here, each apartment has received a top-to-bottom makeover with designer details throughout and a luxe features package designed to make you feel very comfortable. The grounds are nothing short of picturesque, with walking paths, gorgeous gardens, and social spaces throughout to take in those gorgeous Midwestern summer evenings.
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