epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	4.5
Office Staff	4.5
Maintenance	4.3
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	3.25 days

Ratings & Reviews (36 Reviews)

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Noise

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The Apartments at Windbrooke Crossing Manager

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Verified Resident 774997 • 2019 - 2020 Recommended

Updated 06/03/2020

Reviewed 06/03/2020

Nice and friendly community Easy accessible to Metro and other stores .walking Trails is good and nature friendly .. Easy accessible shops and schools. Maintanance team is friendly and Easy Tress and birds . Great Community to live. See More

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Verified Resident 774722 • 2018 - 2020 Recommended

Updated 06/02/2020

Reviewed 06/02/2020

Overall very good experience living at this apartment , its like home away. Apartments are specious, well structured and safe. I have no issues except there is no play area within the community for kids and rents are on little higher side.

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• 2018 - 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

Great community with good residents, closer to public transport and great schools. Community is at hot spot closer to corporate offices, schools and restaurants. Amenities at community is great compared to other neighborhood communities. See More

The Apartments at Windbrooke Crossing Manager25/25/2020

Thank you for taking the time to let us know how we did. We are definitely doing our best right now! We hope you have a great day!

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• 2020 Recommended

Updated 05/07/2020

Reviewed 05/07/2020

Very nice place and friendly staff .. spacious and good lighting. We can listen to birds in the morning, nice sunlight because of building structure, no noice , clearly maintained, friendly staff members and quick response See More

The Apartments at Windbrooke Crossing Manager12/12/2020

We appreciate your positive review about your recent experience with us! Have a great day!

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Takemyadvice222 • Resident • 2018 - 2019 Not Recommended

Updated 05/16/2019

Reviewed 05/16/2019

Not worth the money...especially considering all the extra costs they hit you with. Although I paid an upfront $250 for my pet, they hit me with a $150 fee for the carpeting when I left. They will also look for any opportunity to charge you extra's… See More

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ThatCiceroGuy • Resident • 2016 - 2017 Recommended

Updated 05/01/2017

Reviewed 05/01/2017

This is the absolutely best apartment community I've lived in, hands down. Everything is very clean, inside & out. I've previously owned a home & lived in apartments in different states & this truly feels like a home. The staff is amazing, specifically Judy, who is… See More

The Apartments at Windbrooke Crossing Manager01/01/2017

Thank you for acknowledging Windbrooke Crossing team! We work hard to keep all of our residents happy and we appreciate your positive feedback!

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Resident • 2017 Recommended

Updated 04/27/2017

Reviewed 04/27/2017

After selling my house of 25 years I needed to move out in 45 days. I was looking in the area and found Windbrooke Crossings on line. Stopped in and I was so emotional and was greeted by the most awesome lady Judy Davis. She was… See More

The Apartments at Windbrooke Crossing Manager27/27/2017

We are so happy to have you as a resident and are glad to hear the transition to your new home went smoothly.Thank you for posting your positive feedback.

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catsoos • Resident • 1998 - 2017 Recommended

Updated 04/21/2017

Reviewed 04/21/2017

I consider my apartment my "home" not just a place to live. Benito and Jose are the best when it comes to handling my maintenance requests with courtesy and promptness. Currently I only know Judy in the office, but she is more than Staff to me… See More

The Apartments at Windbrooke Crossing Manager21/21/2017

Thank you for calling Windbrooke Crossing your 'Home' and the wonderful review! We look forward to offering you professional customer service while you reside with us.

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Resident • 2016 - 2017 Recommended

Updated 04/18/2017

Reviewed 04/18/2017

I have lived at Windbrooke Crossing for almost 8 months in my first lease with them. This has been a very pleasant place to live. The staff is incredible. They go above and beyond all duties to ensure that their tenants are well looked after. It's… See More

The Apartments at Windbrooke Crossing Manager18/18/2017

Thank you for acknowledging our Windbrooke Crossing team. We work hard to keep all of our residents happy and we appreciate your positive feedback!

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Resident • 2014 - 2015 Recommended

Updated 06/22/2015

Reviewed 06/22/2015

Sarah is very friendly and easy to talk to! Huge improvement over the other community managers we've had in the past!

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Resident • 2014 - 2015 Not Recommended

Updated 05/27/2015

Reviewed 05/27/2015

For the past couple of month a new manager has come, and looks like things have gone weird...They getting crazier and weird day by day... And best thing that as per contract Maintenance people can come to your residence and fix the problem without your consent.… See More

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Nancy Kramer • Resident • 2011 - 2014 Recommended

Updated 11/17/2014

Reviewed 11/17/2014

Hello, my name is Nancy Kramer,,, I reside here at Windbrooke Crossing Apartments currently until November 30th,2014.. Windbrooke Crossing has been my home for almost four years now. I am moving out of state to be with my family, as my parents are getting older, and… See More

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Resident • 2011 - 2014 Recommended

Updated 11/17/2014

Reviewed 11/17/2014

Windbrooke Crossing is a great place to live! We have lived here for about 3 years now and are very happy with the community. The management staff and maintenance staff are wonderful and very responsive if needed. They care about their residents and go above and… See More

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maprzybyl • Resident • 2010 - 2014 Recommended

Updated 11/07/2014

Reviewed 11/07/2014

We have live here for several years now and the office staff and maintenance staff have always been top notch. They are very quick to respond whether it's a question or maintenance need. The apartments are great with newer amenities, and the grounds are always in… See More

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luvable3 • Resident • 1989 - 2014 Recommended

Updated 10/16/2014

Reviewed 10/16/2014

I have lived at Windbrooke Crossing for 25 years . I love it here . The grounds are gorgeous and kept up to perfection . The apartments are gorgeous , they are spacious with new granite countertops , new appliances and laundry facilities in each unit… See More

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Resident • 2004 - 2014 Recommended

Updated 10/16/2014

Reviewed 10/16/2014

We have lived in this complex for the past 10 years, and the community, management, and maintenance are all top shelf.

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DTLeBeau • Resident • 2004 - 2014 Recommended

Updated 10/16/2014

Reviewed 10/16/2014

I have lived here for 10 years and I find the property is fine. Management is GREAT!

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Nickg76 • Resident • 2014 Recommended

Updated 10/14/2014

Reviewed 10/14/2014

Grounds and amenities are very nice. Management is great.

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Resident • 2010 - 2014 Not Recommended

Updated 10/06/2014

Reviewed 10/06/2014

I am on my third apartment here and my fourth year as a tenant overall. I can honestly say, that my experience with this complex has been average, at best. I've dealt with very noisy neighbors, shoddy workmanship and inconsiderate staff. The rent in comparison to… See More

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Resident • 2013 - 2014 Not Recommended

Updated 01/26/2014

Reviewed 01/26/2014

We really enjoy living here, however it seems like our bill keeps getting higher because of fees. They attracted us with a lower rent shortly after we applied the fees quickly started to add up: pet deposits, application fees, non refundable security deposits, renters insurance, etc.… See More

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Resident • 2010 - 2013 Not Recommended

Updated 01/20/2014

Reviewed 01/20/2014

This complex was a great place to live when managed by the previous owners. I moved to Windbrooke in 2010 and the rent for a 2 BR/1 BA apartment was just under $1,000/month. The previous staff was always helpful and courteous in my experience. My rent… See More

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Resident • 2006 - 2013 Recommended

Updated 10/23/2013

Reviewed 10/23/2013

We have lived here 7 yrs now and it's a great place . Pros are they are friendly warm staff which are new management.This place has always taken care to keep up maintenance as soon as its called in. Which we have had minor issues. It's… See More

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Resident • 2012 - 2013 Recommended

Updated 01/28/2013

Reviewed 01/28/2013

My husband and I have been at the apartment complex for almost a year and would have signed another lease if it werent at the top end of our budget. We moved into an apartment that was recently renovated and think it is absoluteley beautiful. The… See More

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harpy68 • Resident • 2012 Not Recommended

Updated 08/03/2012

Reviewed 08/03/2012

My boyfriend and I have lived here for about 4 months. If this location wasn't extremely close to his office, we would probably move at our earliest convenience. We moved into one of the newly renovated (and highly-promoted) apartments, and it has been falling apart from… See More

The Apartments at Windbrooke Crossing Manager03/03/2012

Thank you very much for your feedback. I am very sorry that there were issues in your new apartment, it is not our policy to move anyone into an apartment that is not "white glove" ready. I am not sure who this is to fully investigate the situation. I would welcome the opportunity to speak to you personally to discuss this in more detial to see if we can resolve your issues. It is very important to us to provide our residents with legendary customer service and our goal is to make your time here pleasurable. Please feel free to contact me at the business office Monday thru Friday. The Manager at Windbrooke Crossing

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BG101 • Resident • 2009 - 2010 Not Recommended

Updated 10/20/2010

Reviewed 10/20/2010

I consider myself a pretty tolerant person. I'll make this very quick and to the point. The stairwell layout makes it very difficult to move in and out of. The walls are paper thin and, frankly, there is NO sound barrier from hallway noise. During my… See More

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Features & Amenities

Laundry

Washer and Dryer Included in Apartment Home

General

24-Hour Emergency Maintenance
Award Winning Schools
Built-in Microwaves
Clubhouse
Convenient to Buffalo Grove Metra Station
DishWasher
Disposal
Energy Efficient Heat and AC Unit
Fitness Center
Granite Countertops
Hardwood Flooring
Kitchen Pantries
On-Site Management
Online Payments and Maintenance Requests
Park-like Setting
Pool with Sundeck
Premium Cabinetry
Premium Light Fixtures
Private Patio
Scenic Patio Views
Stainless Steel Appliances
Walk In Closets

Pets

Cats Allowed
Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,425 - $1,555
SQ. FT.
818
Available
Avail.
5 Units
Model
Willow

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$1,580 - $1,675
SQ. FT.
850
Available
Avail.
5 Units
Model
Laurel

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,675 - $1,805
SQ. FT.
964
Available
Avail.
5 Units
Model
Briar

View Floor Plan

Price
$1,750 - $2,205
SQ. FT.
1,046
Available
Avail.
2 Units
Model
Hampton

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Now offering virtual and self-guided tours by appointment only. Contact our office for more information and to schedule an appointment! Say hello to the completely reimagined features of The Apartments at Windbrooke Crossing. Here, each apartment has received a top-to-bottom makeover with designer details throughout and a luxe features package designed to make you feel very comfortable. The grounds are nothing short of picturesque, with walking paths, gorgeous gardens, and social spaces throughout to take in those gorgeous Midwestern summer evenings.