| Number of reviews in the past 365 days | 18 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 16.33 days |
The Apartments at Windbrooke Crossing
1160 Windbrooke Dr, Buffalo Grove, IL 60089
1160 Windbrooke Dr, Buffalo Grove, IL 60089
- Up to One Month Free on select units! Limited time only, call for details.
MOVE-IN SPECIALS
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (52 Reviews)
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Verified Resident • vrp • 1998 - 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2021
I have lived for many years here and it is my home not just an apartment I rent. I would referred others to live here. The maintenance crew are great always friendly and during this time they practice safe protocol. See More
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The Apartments at Windbrooke Crossing Manager
02/28/2021
Hi Verified Resident 865358, thank you so much for your positive comments about Windbrooke Crossing!
2 Previous Reviews· Last 01/20/2021
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2021
NA......................................................... See More
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The Apartments at Windbrooke Crossing Manager
02/10/2021
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident • vrp • 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2021
Living here for more than eight years has been a great pleasure. Always received immediate reply and help from the office and the staff. My kids have grown up here, so we have lots of attachments to this community. Very good experience. See More
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The Apartments at Windbrooke Crossing Manager
01/31/2021
Verified Resident 867852, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Former Resident • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/28/2020
When you're not focusing on the stomping of your neighbors, the screams and yells of children, or the honking of the busy road - you are faced to deal with the trash and toy filled community grounds, rude residents, unresponsive office staff, stolen packages, and poor… See More
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The Apartments at Windbrooke Crossing Manager
12/29/2020
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us so we can discuss the issues you are experiencing and try to find a solution. Thank you.
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2020
The Windbrooke Crossing 2-bedroom apartment has an open floor plan. The windows are quite large which lets in a good amount of light. The paint color is neutral and pleasant. The kitchen has dark cabinets, granite countertops, and stainless steel appliances which makes the kitchen quite… See More
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The Apartments at Windbrooke Crossing Manager
12/21/2020
Verified Resident 854088, we are so happy to read such a great review about Windbrooke Crossing! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Resident 846109 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/22/2020
we were requesting to fix the faucet in kitchen from past one and half months, the maintenance person visited to fix , he tried to use used items to fix it , but it did not fix the issue. every time he tells us we placed… See More
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The Apartments at Windbrooke Crossing Manager
11/23/2020
Verified Resident 846109, we're disappointed to hear that your faucet is still not repaired. Please address your work order concerns with the Community Manager for a resolution. Thank you!
Verified Resident 827472 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2020
Windbrooke Crossing is a family friendly community. Low noise level. Conveniently located near shopping centers. Each building has one main entrance door to be shared by 4 units (some may see it as extra security while others as less privacy). Package delivery is inconvenient because all… See More
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The Apartments at Windbrooke Crossing Manager
10/07/2020
Thank you for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 804260 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2020
Love it here. The best place I lived so far. Conveniently located to Woodmans, restaurants and public transportation. Plenty of free parking for residents and guests unlike other places that overcharge for mediocre and limited parking for residents and barely any for guests. Big spacious apartment… See More
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The Apartments at Windbrooke Crossing Manager
09/27/2020
Verified Resident 804260, thank you for your kind words and this wonderful review! 5 stars, WOW!
Verified Resident 802681 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/12/2020
Great layout, love all of the trees and bike path, it is so peaceful. I love my apartment and the staff is fantastic! I enjoy Buffalo Grove and the highly rated school district. Plenty of parking spaces and you will love all of sidewalks and the… See More
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The Apartments at Windbrooke Crossing Manager
12/04/2020
Verified Resident 802681, thank you for sharing your positive experience!
Verified Resident 801977 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2020
Till this time, it has been a pleasant stay. Although some of the equipments, such as the washing machine might need some upgrade, but so far it's good. I like this community very much but the rent keeps us on the edge. This may become the… See More
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The Apartments at Windbrooke Crossing Manager
08/12/2020
Verified Resident 801977, thank you for sharing your positive experience! We strive to make Windbrooke a fantastic place to live! Stay tuned for more improvements coming!
Verified Resident 798717 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2020
I have been living here for some time, the apartments are good for the price, are in very good neighborhood , maintenance team is always available and friendly, neighborhood is safety and family friendly. Trip and Meridian schools are very close. Great supermarkets are very close.… See More
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The Apartments at Windbrooke Crossing Manager
08/04/2020
Verified Resident 798717, we are so happy to read such a great review about Windbrooke Crossing! Thank you for being a Resident!
krwelter • Former Resident • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2020
Nice community in a nice quiet area. Apartments are fairly modern. Cons are there are tons of kids running around unsupervised at all times. And they are owned by a big management group (Greystar) so expect to be nickel and dimed on expenses to move out.… See More
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The Apartments at Windbrooke Crossing Manager
07/30/2020
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Verified Resident 792580 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2020
We have lived at Windbrooke Crossing for around two weeks now, and we are already so happy that we moved here! The apartment is gorgeous inside and the community is very quiet and friendly. I'm also glad to be close to many stores, bike path, and… See More
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The Apartments at Windbrooke Crossing Manager
07/19/2020
Thank you for your kind words and this wonderful review! Welcome Home!
Verified Resident 789985 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2020
Amazing maintainance staff (emergency maintenance is the best, never had this in other apartments) and friendly office managers. Pet friendly buildings, not that new but inside appliances are updated and modern looking. Within 5 minutes to gym, rail station and grocery store. See More
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The Apartments at Windbrooke Crossing Manager
07/14/2020
Thank you again for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 774997 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2020
Nice and friendly community Easy accessible to Metro and other stores .walking Trails is good and nature friendly .. Easy accessible shops and schools. Maintanance team is friendly and Easy Tress and birds . Great Community to live. See More
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The Apartments at Windbrooke Crossing Manager
08/12/2020
Verified Resident 774997, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Windbrooke Crossing.
Verified Resident 774722 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2020
Overall very good experience living at this apartment , its like home away. Apartments are specious, well structured and safe. I have no issues except there is no play area within the community for kids and rents are on little higher side. See More
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The Apartments at Windbrooke Crossing Manager
08/12/2020
Verified Resident 774722, we are so happy to read such a great review about Windbrooke Crossing!
Verified Resident 771203 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/22/2020
Great community with good residents, closer to public transport and great schools. Community is at hot spot closer to corporate offices, schools and restaurants. Amenities at community is great compared to other neighborhood communities. See More
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The Apartments at Windbrooke Crossing Manager
05/25/2020
Thank you for taking the time to let us know how we did. We are definitely doing our best right now! We hope you have a great day!
Verified Resident 766589 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2020
Very nice place and friendly staff .. spacious and good lighting. We can listen to birds in the morning, nice sunlight because of building structure, no noice , clearly maintained, friendly staff members and quick response See More
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The Apartments at Windbrooke Crossing Manager
05/12/2020
We appreciate your positive review about your recent experience with us! Have a great day!
Takemyadvice222 • Former Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/16/2019
Not worth the money...especially considering all the extra costs they hit you with. Although I paid an upfront $250 for my pet, they hit me with a $150 fee for the carpeting when I left. They will also look for any opportunity to charge you extra's… See More
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ThatCiceroGuy • Resident • 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/01/2017
This is the absolutely best apartment community I've lived in, hands down. Everything is very clean, inside & out. I've previously owned a home & lived in apartments in different states & this truly feels like a home. The staff is amazing, specifically Judy, who is… See More
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The Apartments at Windbrooke Crossing Manager
05/01/2017
Thank you for acknowledging Windbrooke Crossing team! We work hard to keep all of our residents happy and we appreciate your positive feedback!
Resident • 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/27/2017
After selling my house of 25 years I needed to move out in 45 days. I was looking in the area and found Windbrooke Crossings on line. Stopped in and I was so emotional and was greeted by the most awesome lady Judy Davis. She was… See More
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The Apartments at Windbrooke Crossing Manager
04/27/2017
We are so happy to have you as a resident and are glad to hear the transition to your new home went smoothly.Thank you for posting your positive feedback.
Resident • 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/18/2017
I have lived at Windbrooke Crossing for almost 8 months in my first lease with them. This has been a very pleasant place to live. The staff is incredible. They go above and beyond all duties to ensure that their tenants are well looked after. It's… See More
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The Apartments at Windbrooke Crossing Manager
04/18/2017
Thank you for acknowledging our Windbrooke Crossing team. We work hard to keep all of our residents happy and we appreciate your positive feedback!
Resident • 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/22/2015
Sarah is very friendly and easy to talk to! Huge improvement over the other community managers we've had in the past! See More
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Resident • 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/27/2015
For the past couple of month a new manager has come, and looks like things have gone weird...They getting crazier and weird day by day... And best thing that as per contract Maintenance people can come to your residence and fix the problem without your consent.… See More
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Nancy Kramer • Resident • 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/17/2014
Hello, my name is Nancy Kramer,,, I reside here at Windbrooke Crossing Apartments currently until November 30th,2014.. Windbrooke Crossing has been my home for almost four years now. I am moving out of state to be with my family, as my parents are getting older, and… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Washer and Dryer Included in Apartment Home
General
- 24-Hour Emergency Maintenance
- Award Winning Schools
- Built-in Microwaves
- Clubhouse
- Convenient to Buffalo Grove Metra Station
- DishWasher
- Disposal
- Energy Efficient Heat and AC Unit
- Fitness Center
- Granite Countertops
- Hardwood Flooring
- Kitchen Pantries
- On-Site Management
- Online Payments and Maintenance Requests
- Park-like Setting
- Pool with Sundeck
- Premium Cabinetry
- Premium Light Fixtures
- Private Patio
- Scenic Patio Views
- Stainless Steel Appliances
- Walk In Closets
Pets
- Dogs Allowed
- Cats Allowed
Floor Plans & Pricing
MOVE-IN SPECIAL:
- Up to One Month Free on select units! Limited time only, call for details.
1 Bedrooms, 1 Bathroom
- PricePrice
$1,425 - $1,998
- SQ. FT.
818
- AvailableAvail.
4 Units
- Model
Willow
Contact Property
2 Bedrooms, 1 Bathroom
- PricePrice
$1,490 - $1,998
- SQ. FT.
850
- AvailableAvail.
5 Units
- Model
Laurel
View Floor Plan
2 Bedrooms, 2 Bathrooms
- PricePrice
N/A
- SQ. FT.
1,046
- AvailableAvail.
N/A
- Model
Hampton
View Floor Plan
- PricePrice
$1,615 - $2,163
- SQ. FT.
964
- AvailableAvail.
5 Units
- Model
Briar
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Our community is operating as normal. Please call or stop by our leasing office for a tour today! SPECIAL: UP TO ONE MONTH FREE! *Select Units Only OFFERING REDUCED RENTS! Contact our leasing office for more information! Say hello to the completely reimagined features of The Apartments at Windbrooke Crossing. Here, each apartment has received a top-to-bottom makeover with designer details throughout and a luxe features package designed to make you feel very comfortable. The grounds are nothing short of picturesque, with walking paths, gorgeous gardens, and social spaces throughout to take in those gorgeous Midwestern summer evenings.
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers
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Frequently Asked
What are noise levels like at The Apartments at Windbrooke Crossing?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Apartments at Windbrooke Crossing?
The community is rated 4/5 stars, signifying much satisfaction on average.
The community is rated 4/5 stars, signifying much satisfaction on average.
How safe is The Apartments at Windbrooke Crossing?
The community is rated 4.2/5 stars, which is considered being extremely safe on average.
The community is rated 4.2/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.3/5 stars, which is considered being extremely effective on average.
The community is rated 4.3/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 16.33 days to their community reviews in the past year.
Managers have replied within 16.33 days to their community reviews in the past year.
Who manages The Apartments at Windbrooke Crossing?
Greystar Real Estate Partners, LLC
Greystar Real Estate Partners, LLC
What is the pet policy at The Apartments at Windbrooke Crossing?
Dogs Allowed
Cats Allowed
Dogs Allowed
Cats Allowed
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths
What is the move-in special?
Up to One Month Free on select units! Limited time only, call for details.
Up to One Month Free on select units! Limited time only, call for details.
The Apartments at Windbrooke Crossing Gallery
Manager Uploaded Photos
Floor Plans
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The Apartments at Windbrooke Crossing is a 818 - 1,046 sqft apartment in Buffalo Grove in zip code 60089. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,425 - $2,163. Nearby cities include Lincolnshire, Wheeling, Vernon Hills, Prospect Heights, and Palatine. 60069, 60090, 60004, 60074, and 60061 are nearby zip codes.
