Review History for anonymous

Brookside Apartments


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anonymous

Resident 2008 - 2009

6/4/2009

After living in Brookside Manor for a year, I will never live here again. Our kitchen and bathroom tile was in very poor condition for our "Deluxe" that was supposed to be cream of the crop for Brookside. They promised to replace it by end of Sept, we move in beginning of August. We never got the tile replaced so we had to live with stained and peeling tile the entire stay. Even when we reminded them of their promise, they made it obvious that they were not going to make true. We decide to get Dish Network because the provided cable has about 5 channels not a new-talk or shopping. When we inquired, one office lady said that she knew of no regulations for installing but in the middle of install, the staff informed us of the ridiculous requirements for installing it. The wires had to be ran through a window and the dish pole couldn't be in the ground. Even after the lady that had informed me there were no regulations spoke up and said that it was her mistake, Christy(the office manager) continued to attack me and act as if I did it purposely to break the rules and being quite rude and nasty about it. During my last two weeks of my last semester including finals week, Brookside was re-doing the apartment above me's floor and installing a hardwood floor. For almost a week and a half we tolerated the pounding on the floor above us starting at 7:40am. During the last 4 days of the semester I went and asked them if they could put it off so I could study in peace which they assured me they would and assign work elsewhere in the complex. The next 4 mornings, and throughout the afternoon, I was again subjected to the constant pounding on the ceiling. The staff is so friendly before you sign the lease that they could fool anyone. After they know you are trapped by the lease, they could care less what you want, they just want their money and will try to tack on any type of fee possible to get you for even more. Please do not fall for their charm, it is all just a front.

    Review 26 out of 47

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