The Pointe at SIU
Resident • 2016 Not Recommended
BEWARE...BEWARE...TURN AROUND AND RUN FROM THIS PLACE!!!!!!$! I am a parent of a student who left the Reserves..lot live here with 2 other guys. We were allowed to move in a few days early.....BIG MISTAKE! Place was a smelly, disgusting and carpet was stained everywhere! I told the front desk about how horrible it was in the apartment...she says...and I quote.."well you wanted to move in early!" Then they inform us that if anything is broken...WE ARE RESPONSIBLE! NOT THE PRIOR TENANTS! Well after a few words..with front desk(very immature young adults working at the desk)...they said they would have the carpet cleaned. They did. NOW HERE COMES THE KICKER.....last year if you move in...you got a big screen TV. WELL AFTER a couple of weeks...the boys come back from classes and the TV was ripped off the wall! My kids XBOX was under the TV...they left a mess ...dust..and drywall on the carpet and the XBOX! ..I called the. pointe about all this... The girl at front desk says.."the TV was a promo from last year...not this year..." I told them they have NO RIGHT GOING INTO THE APARTMENT AND TAKING THE TV AND ALSO NOT NOTIFYING THE TENANTS..she says..'YES, WE DO HAVE THE RIGHT! And by the way why are you calling instead of your kid?" I was shocked at the asinine attitude of her! I told her BECAUSE I AM THE PARENT AND I PAY THE RENT! she just giggles!!! So they are left with a hole in the wall....then the TV they took...they gave to another apartment and they got Free Netflix!!!!! It was still logged in on the TV... Because TV was taken out while tenants were in classes. Staff is very condescending even to the parents.
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