The Pointe at SIU
Resident • 2016 Not Recommended
Summer of 2016 Where to begin. So this place is not very organized. I signed a summer lease with them for summer school, in which I only lived there for a month and checked out but paid for two months because that was their rule. I paid the utility bill for the one month that I lived there. When I went to checkout the guy who checked me out told me that I didn't have to pay anything else and I left. Now, more than half a year later I get a bill in the mail that says I have 2 ultilty chargers, plus 2 over charge fees for July and August which I never even lived their during that time as I checked out 5 days into June. What is this. No one told me I had to pay for this during the contract sign up. Nobody even bothered to contact me to say hey you have to pay these bills. Then i call them to ask what happend and I get a slap in the face response that "Oh were very busy all the time, stuff gets forgotten about. You can pay it through a check if you like. Not very helpful, and ignoring what I was telling them. This place is not very good, and I definitely don't recommend. Beware and stay away from this place!
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