The Pointe at SIU
Resident • 2017 Not Recommended
My daughter moved in today. She had called ahead of time to make sure the apartment would be clean and maintenance issues would be taken care of prior to her arrival because her two roommates were greeted with dirty apartments and lots of problems. Unfortunately the apartment had not been cleaned. There are holes in the wall, cracked tiles, feces on the toilet lid, walls are not painted, caulk not done in the bathroom, and holes in the carpet. I am beyond disappointed. The apartment we were shown when we were making our decision was pristine. This is not what was promised to us when we signed the lease. Additionally, we were told there would be a $300 gift card as an early signing bonus and we have yet to receive it. When inquiring about it, no one knows anything about it. It is move in weekend prior to the semester starting this week and no manager or director available to take my concerns.
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