University Village Apartments

University Village Apartments

(672 Reviews & Surveys)
800 E. Grand Avenue, Carbondale, IL 62901

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 650 sq. ft.

Not Available

2 Bedrooms

B1

2 Beds, 2 Baths | 1,066 sq. ft.

Not Available

3 Bedrooms

C1

3 Beds, 2 Baths | 1,066 sq. ft.

Not Available

4 Bedrooms

D1

4 Beds, 2 Baths | 1,066 sq. ft.

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

A

Noise

4.6

Grounds

4.6

Safety

4.1

Office Staff

3.6

Maintenance

3.9

Neighborhood

4.9

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

7

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(46)

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  • Recently Lived In
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Verified Resident 832605

VRP 2019 - 2020

10/14/2020

Great community. Friendly individuals. I would say to keep up the good work and continue to keep the community clean and safe. After my first year of leasing here, I knew I wanted to lease for the remaining of college.

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Verified Resident 832588

VRP 2019 - 2020

10/14/2020

It's actually really smooth! Management is great! Maintenance is great as well! Smooth sailing and they always have giveaways for residents and gifts etc it's fun and nice! I have zero complaints! Thanks!

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Verified Resident 828829

VRP 2019 - 2020

10/5/2020

University Village is a wonderful community for college students. I really enjoy that everything is included for one affordable price. The amenities such as the computer lab and the workout room are also very nice to have. I really enjoy living here!

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anonymous

Resident 2018 - 2020

8/31/2020

I absolutely would NEVER recommend University Village in Carbondale to anyone. The grounds seem nice but they do not care about their tenants, they do not care about your problems unless it is an easy fix. They allowed my roommate to get a dog thatSee More >
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Verified Resident 809004

VRP 2020

8/28/2020

I like it here. It's very welcoming and much more homey than the dorms. It definitely makes it easier being away from home. I also love that they're pet friendly and have no weight limit! My little fur baby got to come with me :)

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Verified Resident 807430

VRP 2020

8/24/2020

The apartment is great for college students while very close to campus. It has everything that a student needs to succeed. Honestly have loved it here so far. What is up with non-residents not being able to swim in the pool?

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anonymous

prospectiveVisited 2020

8/6/2020

I had a terrible experience. I was mislead by the staff and the manager and was threatened with lawyers after I signed the lease. The manager Toni was awful and unprofessional. I had to talk to the regional manager to be excused from my leaseSee More >
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Verified Resident 791964

VRP 2019 - 2020

7/15/2020

I really REALLY liked living here for awhile! The staff was always very fun and honestly knew everyone by name. They also hold fun events and do things to help students during finals weeks like food and activities like smashing a CAR! They also haveSee More >
Manager

7/16/2020

University Village Apartments
Thank you so much for your honest opinion. We are very happy to hear that you enjoyed our events. We want to look out for all our residents so we have been working hard to open all the amenities while staying as safe as we possibly can.
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Verified Resident 755649

VRP 2019 - 2020

3/26/2020

Bad Experience. Do not recommend. We are over-paying for uncomfortable furniture, staff had entered our apartment unannounced, and my roommates had fees applied to billing several times that should not have been there. One of my roommates only lived here for one month, even thoughSee More >
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Verified Resident 664914

VRP 2017 - 2020

3/4/2020

I love these apartments. When I first moved down to Carbondale I was so nervous about living in a new place but the staff is always great and make it feel like home! They also have a ton a great events that include food andSee More >
Manager

7/16/2019

University Village Apartments
Thank you so much for your review! We are really happy that you've had a great experience here with us so far. We always love getting good feedback about our office and maintenance teams. If you need anything further, don't hesitate to contact us at the office! (Leasing Manager - Patricia Webb)
Avatar

Verified Resident 744137

VRP 2019 - 2020

2/12/2020

University village treats residents like children, maintenance comes in your house and room without permission. Leaves room door open and reports you if they smell anything. I was going to renew but i will go somewhere else where i am respected for the amount ofSee More >
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Verified Resident 743415

VRP 2019 - 2020

2/10/2020

I enjoy living at UV for a multitude of reasons. All utilities are included, if you get a furnished apartment (which I have), the furniture is really nice and in good condition. In general, the apartments are clean, but if something is broken, maintenance isSee More >
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Verified Resident 718849

VRP 2019

11/18/2019

Friendly staff. Prompt maintenance. Great amenities. Always have something going on for the residents to take part in. If I was not graduating from SIU, I would definitely renew my lease with University Village.

Manager

11/18/2019

University Village Apartments
Thank you so much for the review! We will pass this review on to our maintenance team! We are always here to help with whatever you or our other residents may need. We are so happy to have you as a resident!
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Verified Resident 603431

VRP 2018 - 2019

8/28/2019

I've had a good experience living here. I really enjoy having all the extra amenities and all my bills in one. It's close to a lot of things but it's never really a loud environment where you can't get your things done

Manager

9/4/2019

University Village Apartments
Thank for the review! We are very happy to hear you've had a great experience here with us. Thanks for recommending us!
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Verified Resident 686707

VRP 2019

8/28/2019

University Village always makes our experience as tenants priority. Our work orders are always finished promptly. Any problems or concerns we have are addressed, and the staff always does so with a smile.

Manager

9/4/2019

University Village Apartments
Thank you so much for the review! We will pass this review on to our maintenance team! We are always here to help with whatever you or our other residents may need. We are so happy to have you as a resident!
Avatar

Verified Resident 681925

VRP 2018 - 2019

8/17/2019

It as been pretty nice. I leased here for my junior year at SIU and decided to renew my lease for senior year. Because the staff here is so freiendly and helpful I recommended this property to my cousin.

Manager

9/4/2019

University Village Apartments
Thank you for the review! We are so glad you decided to renew with us for another year! We are always here to help you and our other residents with anything they need!
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Verified Resident 680624

VRP 2019

8/15/2019

I just moved in, so I don't have a lot to say. So far, the community has been good. I see a lot of dogs being walked, so that's cool. I look forward to staying at these apartments for this next school year.

Manager

9/4/2019

University Village Apartments
Thank you so much for your feedback! We think it's pretty cool to see all of our furry friends being outside too! We look forward to having you here!
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Verified Resident 677497

VRP 2019

8/12/2019

Good nice community and great family and friendly people. Great staff and good work getting done here. Jejehsgshshwheysyeudjdbduxhsvsfsgshsnxjdyegetsgdhdidhegdvdh

Manager

9/4/2019

University Village Apartments
Thank you so much for your feed back! We are glad you chose UV to be your new home!
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Verified Resident 669824

VRP 2017 - 2019

7/26/2019

The staff is very kind and helpful whenever I go in to the office. Any maintenance issues are always solved quickly. My only complaint might be is that in a 2 bedroom the bathroom is kinda small but having a laundry room in the apartmentSee More >
Manager

9/4/2019

University Village Apartments
We really appriciate the review! Our maintenance staff works really hard to get all of there work orders complete in a timely manner! We are so happy to have you as one of our residents and look forward to this upcoming year!
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anonymous

Resident 2019

7/16/2019

Gouge you for money, breach contract every chance they can, and staff is never on the same page and is always telling you different answers. The apartments are cheaply made and have horrible air circulation in the upstairs.

Manager

7/16/2019

University Village Apartments
Hello Tayler, I am sorry that you've had a bad experience here with us. The only thing that varies in your payment each month is your electric overage amount, and we would be happy to provide you with a copy of your bill in the office. We aren't sure how we've breached your contract, but we would like to discuss this serious matter with you and get it taken care of. As for our staff, we are going through a lot of changes right now and we have hired a few new employees. There are 8 marketing assistants in the office with around 600 residents to keep track of, so everything is hard to keep straight sometimes. Always call and ask for our community manager Toni, our Leasing Manager Patricia, or our Accounts Manager Morgan and we will always make sure to give you solid answers to your questions. If you would like I would be happy to put in a maintenance request for our team to adjust your vents for better circulation! Please let us know at the office. (Leasing Manager - Patricia Webb)
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Verified Resident 615500

VRP 2019

3/13/2019

Its been nice, no complaints. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Manager

7/16/2019

University Village Apartments
Thank you for your review! We are glad you've had a great experience with us. If you need anything please let us know!
Avatar

Verified Resident 610785

VRP 2018 - 2019

3/3/2019

The time I have spent living at University Village has been overwhelmingly positive. The apartments are nice, especially when considering the amount we pay monthly. All the staff in the front office are so friendly, and some of them even know me by name, whichSee More >
Manager

7/16/2019

University Village Apartments
Thank you for taking the time to leave us a review! We are glad to hear that you've really enjoyed your time here with us. I will make sure to pass this review along to our office and maintenance teams, so they know their efforts are appreciated. If you need anything just call the office and let us know!
Avatar

Verified Resident 595767

VRP 2018 - 2019

1/22/2019

It has been alright for the most part. I enjoy the room that the apartment has. There were some minor problems when we moved in. They have been fixed since moving in. The community as a whole is alright. Some of my neighbors are nice,See More >
Manager

7/16/2019

University Village Apartments
Thank you for your review! We are glad to hear the issues you've ran into have been taken care of. If you have any noise complaints in the future please call our office, at any hour, and let it forward you to one of our on-call marketing assistants and they can contact the security officer. If there is anything else we can do for you, please just reach out!
Avatar

Verified Resident 587166

VRP 2017 - 2018

12/26/2018

Overall pretty good. A few snags here and there but nothing that couldn't be worked out. The staff is very nice and want to help in any way they can. They are always upbeat as well. Unfortunately I can't say the same for the otherSee More >
Manager

7/16/2019

University Village Apartments
Thanks for your review! We're sorry for the snags you may have run into, but we hope they were taken care of in a timely manner. If you are having issues with other residents around your unit, don't hesitate to let the front office know and we can always try and resolve the problem. We hope you have a wonderful summer.
Avatar

anonymous

Resident 2016 - 2018

9/18/2018

So far living in University Village here in Carbondale has been pretty comfortable living for me. The maintenance crew is very reliable, and the staff here definitely welcome all of there tenants with positivity and open arms.

Manager

7/16/2019

University Village Apartments
Thank you for the review! We are glad that you feel welcomed here with us. If you need anything from us in the office, or from our maintenance team then please don't hesitate to let us know!

Features & Amenities

Laundry
  • In-Unit Washer/Dryer
Pets
  • Cats Allowed
    Pet Limit: 2
    Less Info
    More Info
  • Dogs Allowed
    Pet Limit: 2
    Less Info
    More Info
Other
  • 24-Hour Emergency Maintenance
  • 24-Hour Fitness Center
  • Black Appliances
  • Business Center with Printing
  • Carpet in Bedrooms
  • Ceiling Fan with Light Kit in Bedroom
  • Complimentary Coffee Bar
  • Expanded Cable Package with Premium Movie Channels
  • Free Community-wide Wi-Fi
  • Furniture Packages Available
  • Game Room and Lounge Area
  • Hardwood Flooring
  • High-Speed Internet
  • Located on SIU Bus Route
  • On-Site Professional Management
  • Outdoor Fireplace with Grill Area
  • Package Service
  • Pet Friendly Community
  • Pet Park
  • Pool with Sundeck
  • Private Patio
  • Private Study and Music Rooms
  • Renovated
  • Tanning Beds
  • Unlimited Utilities Included
  • Volleyball Court
  • Walk to Campus Location
  • Water, Sewer, Trash Collection and Pest Control
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Leasing

University Village Apartments in Carbondale, IL is SIU's newest option for off campus student housing. Offering spacious townhome floor plans and the best location in the area, University Village is the Premier student housing community. Offering 1, 2, 3 and 4 bedroom townhomes, students have the ability to get the most out of their apartment community. Amenities include a clubhouse, fitness center, conference/study room, game room, and business center. For fun, relax by our outdoor fireplace while grilling with your neighbors! Hot summers will be a blast in our pool or after a sand volleyball tournament.Come check out why University Village is the most sought after spot for college students.

Office Hours

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 07:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (0)

Frequently Asked

What are noise levels like at University Village Apartments?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at University Village Apartments?
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
How safe is University Village Apartments?
The community is rated 4.1/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.
What is the pet policy at University Village Apartments?
Cats Allowed
Pet Limit: 2
Dogs Allowed
Pet Limit: 2
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
3 Beds, 2 Baths
4 Beds, 2 Baths

Check Availability

University Village Apartments

  • Lease Terms *
  • Fall 12 Month (08/14/2020 - 07/31/2021) Private Unfurnished
  • Fall 12 Month (08/13/2021 - 07/31/2022) Private Furnished
  • Fall 12 Month (08/14/2020 - 07/31/2021) Private Unfurnished
  • Fall 10 Month (08/14/2020 - 05/31/2021) Master Unfurnished
  • Fall 10 Month (08/13/2021 - 05/31/2022) Master Furnished
  • Fall 10 Month (08/13/2021 - 05/31/2022) Private Furnished
  • Fall 10 Month (08/13/2021 - 05/31/2022) Private Furnished
  • Fall 12 Month (08/13/2021 - 07/31/2022) Private Unfurnished
  • Fall 12 Month (08/14/2020 - 07/31/2021) Private Furnished
Beds

0

Baths

0

University Village Apartments is a 650 - 1,066 sq. ft. apartment in Carbondale in zip code 62901. This community has a 1 - 4 Beds, 1 - 2 Baths Nearby cities include De Soto, Carterville, Murphysboro, Energy, and Herrin. 62903, 62902, 62924, 62966, and 62918 are nearby zips.