University Village Apartments

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University Village Apartments

800 E. Grand Avenue, Carbondale, IL 62901
(48 Reviews)
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 650 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 1,066 sq. ft.

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,066 sq. ft.

See Floor Plan Details

4 Bedrooms

D1

4 Beds, 2 Baths | 1,066 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

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Review Ratings

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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University Village Apartments Reviews

(48)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2022

8/24/2022

Love the apartments and price but the staff, especially the managers are very unprofessional and rude! I have spoken with them a few times about not fulfilling expectations or answering my questions and they act like they do not even owe my their time. It’s… See More >
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    anonymous

    Resident 2022

    8/24/2022

    Not A Pleasant Experience So Far

    Beware of management being lousy. They will screw you over whenever you voice a concern and will not let you talk. Long story short, prepare to be treated as if you live in college dormitories.They are rude and I wish I knew about the issues… See More >
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      Resident 832605

      Verified Resident 2019 - 2020

      10/14/2020

      Great community. Friendly individuals. I would say to keep up the good work and continue to keep the community clean and safe. After my first year of leasing here, I knew I wanted to lease for the remaining of college.

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        Resident 832588

        Verified Resident 2019 - 2020

        10/14/2020

        It's actually really smooth! Management is great! Maintenance is great as well! Smooth sailing and they always have giveaways for residents and gifts etc it's fun and nice! I have zero complaints! Thanks!

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          Resident 828829

          Verified Resident 2019 - 2020

          10/5/2020

          University Village is a wonderful community for college students. I really enjoy that everything is included for one affordable price. The amenities such as the computer lab and the workout room are also very nice to have. I really enjoy living here!

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            anonymous

            Resident 2018 - 2020

            8/31/2020

            I absolutely would NEVER recommend University Village in Carbondale to anyone. The grounds seem nice but they do not care about their tenants, they do not care about your problems unless it is an easy fix. They allowed my roommate to get a dog that… See More >
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              Resident 809004

              Verified Resident 2020

              8/28/2020

              I like it here. It's very welcoming and much more homey than the dorms. It definitely makes it easier being away from home. I also love that they're pet friendly and have no weight limit! My little fur baby got to come with me :)

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                Resident 807430

                Verified Resident 2020

                8/24/2020

                The apartment is great for college students while very close to campus. It has everything that a student needs to succeed. Honestly have loved it here so far. What is up with non-residents not being able to swim in the pool?

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                  anonymous

                  prospectiveVisited 2020

                  8/6/2020

                  I had a terrible experience. I was mislead by the staff and the manager and was threatened with lawyers after I signed the lease. The manager Toni was awful and unprofessional. I had to talk to the regional manager to be excused from my lease… See More >
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                    Resident 791964

                    Verified Resident 2019 - 2020

                    7/15/2020

                    I really REALLY liked living here for awhile! The staff was always very fun and honestly knew everyone by name. They also hold fun events and do things to help students during finals weeks like food and activities like smashing a CAR! They also have… See More >
                      Manager

                      7/16/2020

                      University Village Apartments
                      Thank you so much for your honest opinion. We are very happy to hear that you enjoyed our events. We want to look out for all our residents so we have been working hard to open all the amenities while staying as safe as we possibly can.
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                      Resident 755649

                      Verified Resident 2019 - 2020

                      3/26/2020

                      Bad Experience. Do not recommend. We are over-paying for uncomfortable furniture, staff had entered our apartment unannounced, and my roommates had fees applied to billing several times that should not have been there. One of my roommates only lived here for one month, even though… See More >
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                        Resident 744137

                        Verified Resident 2019 - 2020

                        2/12/2020

                        University village treats residents like children, maintenance comes in your house and room without permission. Leaves room door open and reports you if they smell anything. I was going to renew but i will go somewhere else where i am respected for the amount of… See More >
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                          Resident 743415

                          Verified Resident 2019 - 2020

                          2/10/2020

                          I enjoy living at UV for a multitude of reasons. All utilities are included, if you get a furnished apartment (which I have), the furniture is really nice and in good condition. In general, the apartments are clean, but if something is broken, maintenance is… See More >
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                            Resident 718849

                            Verified Resident 2019

                            11/18/2019

                            Friendly staff. Prompt maintenance. Great amenities. Always have something going on for the residents to take part in. If I was not graduating from SIU, I would definitely renew my lease with University Village.

                              Manager

                              11/18/2019

                              University Village Apartments
                              Thank you so much for the review! We will pass this review on to our maintenance team! We are always here to help with whatever you or our other residents may need. We are so happy to have you as a resident!
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                              Resident 686707

                              Verified Resident 2019

                              8/28/2019

                              University Village always makes our experience as tenants priority. Our work orders are always finished promptly. Any problems or concerns we have are addressed, and the staff always does so with a smile.

                                Manager

                                9/4/2019

                                University Village Apartments
                                Thank you so much for the review! We will pass this review on to our maintenance team! We are always here to help with whatever you or our other residents may need. We are so happy to have you as a resident!
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                                Resident 681925

                                Verified Resident 2018 - 2019

                                8/17/2019

                                It as been pretty nice. I leased here for my junior year at SIU and decided to renew my lease for senior year. Because the staff here is so freiendly and helpful I recommended this property to my cousin.

                                  Manager

                                  9/4/2019

                                  University Village Apartments
                                  Thank you for the review! We are so glad you decided to renew with us for another year! We are always here to help you and our other residents with anything they need!
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                                  Resident 680624

                                  Verified Resident 2019

                                  8/15/2019

                                  I just moved in, so I don't have a lot to say. So far, the community has been good. I see a lot of dogs being walked, so that's cool. I look forward to staying at these apartments for this next school year.

                                    Manager

                                    9/4/2019

                                    University Village Apartments
                                    Thank you so much for your feedback! We think it's pretty cool to see all of our furry friends being outside too! We look forward to having you here!
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                                    Resident 677497

                                    Verified Resident 2019

                                    8/12/2019

                                    Good nice community and great family and friendly people. Great staff and good work getting done here. Jejehsgshshwheysyeudjdbduxhsvsfsgshsnxjdyegetsgdhdidhegdvdh

                                      Manager

                                      9/4/2019

                                      University Village Apartments
                                      Thank you so much for your feed back! We are glad you chose UV to be your new home!
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                                      Resident 669824

                                      Verified Resident 2017 - 2019

                                      7/26/2019

                                      The staff is very kind and helpful whenever I go in to the office. Any maintenance issues are always solved quickly. My only complaint might be is that in a 2 bedroom the bathroom is kinda small but having a laundry room in the apartment… See More >
                                        Manager

                                        9/4/2019

                                        University Village Apartments
                                        We really appriciate the review! Our maintenance staff works really hard to get all of there work orders complete in a timely manner! We are so happy to have you as one of our residents and look forward to this upcoming year!
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                                        anonymous

                                        Resident 2019

                                        7/16/2019

                                        Gouge you for money, breach contract every chance they can, and staff is never on the same page and is always telling you different answers. The apartments are cheaply made and have horrible air circulation in the upstairs.

                                          Manager

                                          7/16/2019

                                          University Village Apartments
                                          Hello Tayler, I am sorry that you've had a bad experience here with us. The only thing that varies in your payment each month is your electric overage amount, and we would be happy to provide you with a copy of your bill in the office. We aren't sure how we've breached your contract, but we would like to discuss this serious matter with you and get it taken care of. As for our staff, we are going through a lot of changes right now and we have hired a few new employees. There are 8 marketing assistants in the office with around 600 residents to keep track of, so everything is hard to keep straight sometimes. Always call and ask for our community manager Toni, our Leasing Manager Patricia, or our Accounts Manager Morgan and we will always make sure to give you solid answers to your questions. If you would like I would be happy to put in a maintenance request for our team to adjust your vents for better circulation! Please let us know at the office. (Leasing Manager - Patricia Webb)
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                                          Resident 664914

                                          Verified Resident 2017 - 2020

                                          3/4/2020

                                          I love these apartments. When I first moved down to Carbondale I was so nervous about living in a new place but the staff is always great and make it feel like home! They also have a ton a great events that include food and… See More >
                                            Manager

                                            7/16/2019

                                            University Village Apartments
                                            Thank you so much for your review! We are really happy that you've had a great experience here with us so far. We always love getting good feedback about our office and maintenance teams. If you need anything further, don't hesitate to contact us at the office! (Leasing Manager - Patricia Webb)
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                                            Resident 615500

                                            Verified Resident 2019

                                            3/13/2019

                                            Its been nice, no complaints. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

                                              Manager

                                              7/16/2019

                                              University Village Apartments
                                              Thank you for your review! We are glad you've had a great experience with us. If you need anything please let us know!
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                                              Resident 610785

                                              Verified Resident 2018 - 2019

                                              3/3/2019

                                              The time I have spent living at University Village has been overwhelmingly positive. The apartments are nice, especially when considering the amount we pay monthly. All the staff in the front office are so friendly, and some of them even know me by name, which… See More >
                                                Manager

                                                7/16/2019

                                                University Village Apartments
                                                Thank you for taking the time to leave us a review! We are glad to hear that you've really enjoyed your time here with us. I will make sure to pass this review along to our office and maintenance teams, so they know their efforts are appreciated. If you need anything just call the office and let us know!
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                                                Resident 603431

                                                Verified Resident 2018 - 2019

                                                8/28/2019

                                                I've had a good experience living here. I really enjoy having all the extra amenities and all my bills in one. It's close to a lot of things but it's never really a loud environment where you can't get your things done

                                                  Manager

                                                  9/4/2019

                                                  University Village Apartments
                                                  Thank for the review! We are very happy to hear you've had a great experience here with us. Thanks for recommending us!
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                                                  Resident 595767

                                                  Verified Resident 2018 - 2019

                                                  1/22/2019

                                                  It has been alright for the most part. I enjoy the room that the apartment has. There were some minor problems when we moved in. They have been fixed since moving in. The community as a whole is alright. Some of my neighbors are nice,… See More >
                                                    Manager

                                                    7/16/2019

                                                    University Village Apartments
                                                    Thank you for your review! We are glad to hear the issues you've ran into have been taken care of. If you have any noise complaints in the future please call our office, at any hour, and let it forward you to one of our on-call marketing assistants and they can contact the security officer. If there is anything else we can do for you, please just reach out!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • Black Appliances
                                                    • Business Center with Printing
                                                    • Carpet in Bedrooms
                                                    • Ceiling Fan with Light Kit in Bedroom
                                                    • Complimentary Coffee Bar
                                                    • Expanded Cable Package with Premium Movie Channels
                                                    • Free Community-wide Wi-Fi
                                                    • Furniture Packages Available
                                                    • Game Room and Lounge Area
                                                    • Hardwood Style Flooring
                                                    • High-Speed Internet
                                                    • Located on SIU Bus Route
                                                    • On-Site Professional Management
                                                    • Outdoor Fireplace with Grill Area
                                                    • Package Service
                                                    • Pet Friendly Community
                                                    • Pet Park
                                                    • Pool with Sundeck
                                                    • Private Patio
                                                    • Private Study and Music Rooms
                                                    • Renovated
                                                    • Tanning Beds
                                                    • Unlimited Utilities Included
                                                    • Volleyball Court
                                                    • Walk to Campus Location
                                                    • Water, Sewer, Trash Collection and Pest Control
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                                                    Leasing

                                                    University Village Apartments in Carbondale, IL is SIU's newest option for off campus student housing. Offering spacious townhome floor plans and the best location in the area, University Village is the Premier student housing community. Offering 1, 2, 3 and 4 bedroom townhomes, students have the ability to get the most out of their apartment community. Amenities include a clubhouse, fitness center, conference/study room, game room, and business center. For fun, relax by our outdoor fireplace while grilling with your neighbors! Hot summers will be a blast in our pool or after a sand volleyball tournament.Come check out why University Village is the most sought after spot for college students.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 07:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (3)

                                                    Cheryl_S509
                                                    Asked on: 05/03/2023
                                                    Q: Is there a direct phone number to reach the Regional Manager?
                                                    Anonymous
                                                    Asked on: 01/30/2022
                                                    Q: Do you have to be a student to lease here?
                                                    Anonymous
                                                    Asked on: 01/30/2022
                                                    Q: Do you have to be a student to lease here?

                                                    Frequently Asked

                                                    What is the pet policy at University Village Apartments?
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    4 Beds, 2 Baths

                                                    Check Availability

                                                    University Village Apartments

                                                    • Lease Terms *
                                                    • Fall 12 Month (08/14/2020 - 07/31/2021) Private Unfurnished
                                                    • Fall 12 Month (08/13/2021 - 07/31/2022) Private Furnished
                                                    • Fall 12 Month (08/14/2020 - 07/31/2021) Private Unfurnished
                                                    • Fall 10 Month (08/14/2020 - 05/31/2021) Master Unfurnished
                                                    • Fall 10 Month (08/13/2021 - 05/31/2022) Master Furnished
                                                    • Fall 10 Month (08/13/2021 - 05/31/2022) Private Furnished
                                                    • Fall 10 Month (08/13/2021 - 05/31/2022) Private Furnished
                                                    • Fall 12 Month (08/13/2021 - 07/31/2022) Private Unfurnished
                                                    • Fall 12 Month (08/14/2020 - 07/31/2021) Private Furnished
                                                    Beds

                                                    0

                                                    Baths

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                                                    University Village Apartments is a 650 - 1,066 sq. ft. apartment in Carbondale in zip code 62901. This community has a 1 - 4 Beds, 1 - 2 Baths Nearby cities include De Soto, Carterville, Murphysboro, Energy, and Herrin.

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