What are noise levels like at The Greenway at Carol Stream?

The community is rated 4.7/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Greenway at Carol Stream?

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is The Greenway at Carol Stream?

The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 80% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 62.87 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths

Ratings & Prices for The Greenway at Carol Stream, Carol Stream, IL

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.8
Office Staff	4.8
Maintenance	4.7
Neighborhood	4.6
SatisFacts™ Tour Survey	4.2/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	80%

Manager's Review Reply Time

Average time to respond to reviews	62.87 days

Ratings & Reviews (248 Reviews)

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Verified Resident 776687 • vrp • 2018

Updated Review

06/22/2020

It has been great living here. I have been telling everyone I know how much I love living here. We originally signed an 8 month lease and later we signed 2 12-month leases. I don't know how much longer we will be here because we are … See More

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The Greenway at Carol Stream Manager

06/09/2020

Great feedback! Thanks so much for posting and letting us know that you are enjoying your home at The Greenway at Carol Stream. We appreciate the 5 star rating and wonderful comments. Amber Hernandez Greenway at Carol Stream Property Manager.

Verified Resident • vrp • 2020

12/25/2020

It was pretty swift process which I was in need of thanks for making things work out so smoothly the is well maintained spacious definitely close to my job couple restaurants convenient store also close to restaurants I deliver for so ideal place for thanks

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The Greenway at Carol Stream Manager

12/28/2020

Thank you for choosing The Greenway! We are delighted to hear that you are thoroughly enjoying our gorgeous community, conveneint location and helpful service. We look forward to serving you for the remainder of your stay. Sincerely, The Greenway at Carol Stream Team

Verified Resident 852441 • vrp • 2020

12/11/2020

Landlord are very nice and helpful. Quiet community and quiet neighbors. I like that it closed to the police state. It makes me feel more safe from strangers. Good location, very close to shopping mall and groceries. See More

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The Greenway at Carol Stream Manager

12/14/2020

Thank you for your high rating! We appreciate your feedback and are pleased to read that you're loving your living experience at The Greenway at Carol Steam. Sincerely, The Greenway at Carol Stream Team

Verified Resident 803423 • vrp • 2017 - 2020

08/13/2020

It has been a great experience living here at the"Greenway". Maintenance is always prompt in orders request. The staff is always friendly. A pet friendly environment. My unit is updated and I loved it.

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The Greenway at Carol Stream Manager

08/18/2020

Thank you for taking the time to leave such an amazing review! We are thrilled to know that you have enjoyed living at The Greenway at Carol Stream. Amber Hernandez Greenway at Carol Stream Property Manager

Salivadordeli • Resident • 2019 - 2020

07/31/2020

I have nothing but positive things to say about the Greenway! I read that last review and have no clue what the resident is referring to because the office staff was extremely friendly and as a BIPOC I didn't experience any racism whatsoever. Maintenance always responded… See More

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The Greenway at Carol Stream Manager

08/04/2020

Thank you for taking the time to leave such great feedback. We are pleased to hear that you had a good experience at The Greenway at Carol Stream. Amber Hernandez Greenway at Carol Stream Property Manager

Verified Resident 785282 • vrp • 2008 - 2020

06/29/2020

The staff is excellent. Always friendly and willing to accommodate your every need. They truly appreciate their tenants and have several functions throughout the year to show their appreciation.The property is maintained well. The apartments are spacious and modern. See More

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The Greenway at Carol Stream Manager

06/30/2020

It makes our team's day to hear that you are pleased with your home at The Greenway at Carol Stream. We do our best every day to meet our resident's expectations and deliver a five star living experience. As always, if there is ever anything that we can do to improve, please don't hesitate to let us know. Thank you for your awesome comments! Amber Hernandez Property Manager

Verified Resident 783213 • vrp • 2020

06/23/2020

I am really impressed with the way things are handled at the office here and the maintenance and ground crews are spectacular! I honestly never knew apartment living could be so nice I've owned a few homes and lived in a few apartments this is the… See More

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The Greenway at Carol Stream Manager

06/25/2020

Thank you for your wonderful comments! I will definitely share your great feedback with our team. We are so happy to have you here at The Greenway at Carol Stream. We look forward to your continued residency. Thank you again! Amber Hernandez Greenway at Carol Stream Property Manager

Verified Resident 776687 • vrp • 2018 - 2020

06/22/2020

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The Greenway at Carol Stream Manager

06/09/2020

Verified Resident 776720 • vrp • 2018 - 2020

06/07/2020

The greenway at carol stream is a nice quiet complex, well maintained. Everyone is friendly both in the office and neighbors passing. The pool area and the weight room is always clean and ready to use.

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The Greenway at Carol Stream Manager

06/09/2020

We are so happy to hear that you love our amenities at The Greenway at Carol Stream. We take pride in our attention to detail and are pleased you took the time to notice. Thank you again for your feedback. Amber Hernandez Greenway at Carol Stream Property Manager.

Verified Resident 774129 • vrp • 2019 - 2020

05/31/2020

The place is clean and well maintained. The walls are pretty thin and my upstairs neighbors do mysterious things at all hours. But luckily I'm hard of hearing so I can just roll over and get back to sleep as long as it's not the super… See More

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The Greenway at Carol Stream Manager

06/02/2020

Thank you for your feedback! We appreciate your comments and glad we were able to be of assistance, we hope you will remain a resident at The Greenway at Carol Stream for years to come! Amber Hernandez Greenway at Carol Stream Property Manager

Verified Resident 756086 • vrp • 2019 - 2020

03/29/2020

During time of crisis is when you find out a company's weeknesses and it's personnel's abilities to think creativity and sensitively. During the COVID-19 pandemic they have failed. I've experienced a maintenance issue and have not received any support via phone, tools provided, alternative solutions offered.… See More

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The Greenway at Carol Stream Manager

03/31/2020

I am so sorry that we were not adequately able to complete your work order at this time. We are here to assist and want to ensure, during this unusual time, we are doing what is best to keep our residents and team safe. Our maintenance team is available to complete emergency work orders , however, they are also available to troubleshoot apartment issues by phone. We would be happy to set up a time to do so, please call me directly at (630) 665-7100. We appreciate your residency and want to make sure you are happy. Amber Hernandez Property Manager

Verified Resident 754616 • vrp • 2020

03/22/2020

The office staff was very friendly and helpful and explain everything very well very good place to stay and good Ischools and community I would recommend this place to live to my family and friends and I love the fact it has a pool See More

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The Greenway at Carol Stream Manager

03/25/2020

We appreciate you taking the time to provide your feedback. The Greenway at Carol Stream strives to provide an excellent level of service and living experience. We thank you for your residency and if you need anything we are happy to assist. Amber Hernandez Greenway at Carol Stream Property Manager.

Verified Resident 752745 • vrp • 2020

03/16/2020

I moved into the apartment march 10, 2020 and so its been only two weeks. So far my daughter and I love it here its quiet its clean its livable and most importantly the staff of the property care about the concerns and any issues that… See More

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The Greenway at Carol Stream Manager

03/18/2020

Thank you for your feedback! We appreciate your wonderful comments and hope you will remain a resident at The Greenway at Carol Stream for years to come! Amber Hernandez Greenway at Carol Stream Property Manager

Verified Resident 749955 • vrp • 2020

03/05/2020

Of the 10+ apartment locations I looked at in this area when choosing a new place to live, The Greenway at Carol Stream was by far the safest, cleanest, and most affordable. The staff blew us away with their patience and willingness to answer any and… See More

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The Greenway at Carol Stream Manager

03/09/2020

Thank you for taking the time to leave us feedback. We understand how stressful moving can be, I am pleased to hear our team assisted in making the transition an easier one for you. We are glad you chose to call The Greenway at Carol Stream home! Amber Hernandez Greenway at Carol Stream Property Manager

Verified Resident 343869 • vrp • 2015 - 2020

02/09/2020

Building and grounds are very well-kept. Staff is courteous and polite. Amenities such as laundry, our workout area,Swimming pool are all kept very clean. Maintenance staff is very helpful, polite, and extremely professional!

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The Greenway at Carol Stream Manager

05/16/2017

Thank you for recognizing our 24 our Maintenance Team who work very hard to address all residents repairs in a timely and professional manner. This spring has been a wet one and I am looking forward to working with our new landscape company who I am sure will get our property looking its very best in no time. Thank you, Laura H. Property Manager

Verified Resident 695263 • vrp • 2019 - 2020

02/06/2020

From looking at apartment options we had awesome friendly people taking us on tours, and everyone is still outstanding and friendly after living here for 6mos. My husband was a resident before for 4 years from 2010-2014. He was extremely happy living here then, and we're… See More

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The Greenway at Carol Stream Manager

09/16/2019

Welcome, sorry to hear that the application process did not go as smooth as it could have. I am familiar with your application and do apologize that the resident portal was not friendly during your initial set up. I am glad we were able to still get your move in done in a timely fashion. Thank you for patience and we look forward to providing outstanding service to you during your stay. Please let us know if there is anything else we can help with. Sincerely, Laura Hiestand - Property Manager

Verified Resident 737736 • vrp • 2019 - 2020

01/20/2020

Office people are very nice and extra helpful. Neighbors seem to mind their own business but are friendly. I wish there was laundry in each unit, not fun walking to do laundry in snow and rain. Quiet community and good schools.

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The Greenway at Carol Stream Manager

01/22/2020

Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come! Amber Hernandez Greenway at Carol Stream Property Manager

Verified Resident 737366 • vrp • 2018 - 2020

01/19/2020

Great place to live. Friendly staff quiet place to live. Spacious and updated unit. Would recommend to anyone looking for a place in the area. Plent of parking and amenities are very nice. Pet friendly

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The Greenway at Carol Stream Manager

01/21/2020

It makes our team's day to hear that you are pleased with your home at Greenway! We do our best every day to meet our resident's expectations and deliver a five star living experience. As always, if there is ever anything that we can do to improve, please don't hesitate to let us know. We appreciate you taking the time to leave your positive feedback. Amber Hernandez Greenway at Carol Stream Property Manager

gaurangmshah • Resident • 2017 - 2019

12/14/2019

ROACHES AND ROBBERY IN 2018 UNPROFESSIONAL STAFF AND WORST MOVE OUT AND MOVE IN POLICY THEY ARE SENDING EMAILS TO TENANTS FOR GOOD REVIEWS TO WIN SOME GIFT CARD THAT IS WHY WE CAN SEE GOOD REVIEWS , NEVER EVER GREENWAY AT CAROL STREAM, NO SAFETY,… See More

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Verified Resident 724170 • vrp • 2019

12/08/2019

So far everything has been high quality. The apartment was clean upon moving in, and all work orders have been filled promptly and completely. I haven't had any issues, and it's nice that the office is open beyond regular work hours and on weekends.

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The Greenway at Carol Stream Manager

12/09/2019

We are thrilled to hear your experience at The Greenway has been a positive one. We look forward to your continued residency with us and hope you stay for years to come! Thank you, Amber Hernandez Property Manager

Verified Resident 713215 • vrp • 2019

11/03/2019

Great place to live! Management handles everyone like family and make sure that your needs are meet.There is no other place I would rather live. I just wish every building had a laundry room and schools are very close by

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The Greenway at Carol Stream Manager

11/05/2019

Thank you for your positive feedback. We are so happy to hear you enjoy your home and look forward to your continued residency with Greenway! Property Manager Amber Hernandez

Verified Resident 708744 • vrp • 2019

10/21/2019

This has been a very simple move in process and the management is very helpful it is a fast move in and everything is easily spelled out leaving no room for any mishaps. I would recommend this community to people looking in the area

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The Greenway at Carol Stream Manager

10/23/2019

Thank you so much for the recommendation to your family and friends. We are so happy to hear that your move in was easy and painless. We look forward to providing excellent service to you throughout your stay at The Greenway. Welcome home, Laura Hiestand - Property Manager

MJones172 • Resident • 2019

09/30/2019

After selling our home and looking extensively for another, it was decided to rent an apartment. We looked at several places in Dupage County, the Greenway Apartments, in Carol Stream was suggested. Now, 30 plus years later I continue to live in the Greenway Apartments and… See More

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The Greenway at Carol Stream Manager

10/02/2019

Thank you so much for the wonderful review of The Greenway! We are excited to continuously offer outstanding customer service to all our residents. We look forward to 30 more years ahead. Laura Hiestand - Property Manger

katikaneal 315342 • vrp • 2017 - 2019

09/25/2019

Great location. Well kept complex, repairs are always done in a timely manner. Kids are in a safe environment. Neighbors are nice. Staff is wonderful, especially Laura and Christine. I would recommend the Greenway to anyone looking for a nice, clean and peaceful place to live.… See More

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The Greenway at Carol Stream Manager

09/26/2019

Thank you so much for the wonderful review of The Greenway. We appreciate the recommendation to your family and friends. Christine will appreciate hearing that her efforts have been recognized. Thank you again, Laura Hiestand - Property Manager

Verified Resident 696534 • vrp • 2019

09/17/2019

This community is extremely clean and elegant and carry themselves at a professional manner. They take great care the the properties appearance and landscaping it's absolutely amazing rooms are very big a spacious as well I love it

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The Greenway at Carol Stream Manager

09/19/2019

Thank you for the awesome review. The entire team will appreciate that you noticed their hard work. We strive to provide excellent service and are happy to hear that you like our approach. Thank you, Laura Hiestand - Property Manager

Jaylo235 • Resident • 2015 - 2019

08/19/2019

I've been at The Greenway for over 3 years and I've been a good experience so far. I love that fact that we have a 24 hour gym. I also like that maintenance are always on top of any issues you may have if need be.… See More

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The Greenway at Carol Stream Manager

09/16/2019

Thank you for the positive review of The Greenway! The maintenance team is just great and thank you again for the recommendation to live here. Laura Heistand Property Manager

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
700
Available
Avail.
N/A
Model
gwa1w

Contact Property

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
gwa2w

Contact Property

1 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
700
Available
Avail.
N/A
Model
gwa1n

Contact Property

Price
Price
N/A
SQ. FT.
700
Available
Avail.
N/A
Model
gwa1u

Contact Property

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
gwa2n

Contact Property

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
gwa2u

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
900
Available
Avail.
N/A
Model
gwb2w

Contact Property

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
850
Available
Avail.
N/A
Model
gwb1n

Contact Property

Price
Price
N/A
SQ. FT.
900
Available
Avail.
N/A
Model
gwb2n

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Generous 1- and 2-bedroom apartment homes for rent at The Greenway at Carol Stream in Carol Stream, Illinois. Select units include washers and dryers! Ask your friendly Leasing Associate for more details. We've updated and upgraded kitchens and baths in various styles to fit many tastes and budgets. Our professionally landscaped grounds are sure to please. Our convenient location in Carol Stream allows you to run your errands in minutes, not hours. Major expressways,shopping, dining, and more are literally minutes away. Whether you're relaxing at home or making your getaway, the Greenway is a great fit. Take a dip in the resort-style pool. Enjoy a game of tennis with a friend. Relax in the picnic area. Grab a DVD in the office. Work out in the fitness center. Stay in touch with friends on Facebook in the Internet cafe! Meet friends and neighbors in the Clubroom! Phone in a service request and have the peace of mind to know that our professional maintenance technicians will complete it right the first time! And make friends at regularly scheduled resident activities. Life at The Greenway is about so much more than just the apartment. Call us today! Banner is a company about People! Within the company, everyone's ideas and thoughts matter! Each of our associates is encouraged to learn, grow, and contribute to the business by taking care of our properties and taking care of our residents. Banner respects its associates and our property team members respect our residents. We will work as a team to provide a positive experience for you! This includes efficiently taking care of issues, maintaining a high standard of service, and most importantly, greeting you with a smile. We will live up to our promises and ensure that you will always be proud to call a Banner property your Home.