I am a former (WESTBURY PARK) & current resident (CHAMPAIGN HOUSE) and my what a difference. I downsized because my son left for college and I thought it would be more convenient to stay with the same establishment, WRONG!!!
I have filed more maintenance request in this one year than I have in my entire rental history (24yrs.) They are short staffed (that a reality and thier excuse) when they do show up, they're clueless as to how to resolve the problem so they have to keep coming back over & over again. The hallways aren't clean, parking spaces too close together, snow removal is nearly non-existent in the winter, it's always a crime occurring, the police are always present or riding thru, I've witnessed stake-outs, drug bust, etc. and McKINLEY INC. could careless!!! Then after talking with several neighbors, EVERYBODY'S rental amount is DIFFERENT. Is that legal???
At this present time I wouldn't dare recommend this place but I would recommend for current tenants, is to file complaints with CHAMPAIGN-URBANA'S TENANTS UNION, for serious, UN addressed issues call the CITY INSPECTORS and get them violated, I did after my patience ran out because they certainly have no patience with rental payments, a late fee is applied after the 2nd.
Good luck apartment hunting and if your search was ending here, keep searching!!!