Review History for anonymous

Royse & Brinkmeyer


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anonymous

Resident 2010

9/10/2010

Ups and downs

This review is specifically for the Stoneleigh apartments. Postives: *Leasing office staff has been nothing but friendly and welcoming, which is refreshing. *The layout of the apartment is awesome. Tons of storage and large rooms. *The optional garage is quite nice and very convenient for a relatively cheap price ($25/month) *Double balconies and a nice courtyard let you experience the outdoors more than in many apartments *Very clean when moved in Negatives: *The building is old--and not very well updated. The windows/sliding doors/main entrance are old, poorly sealed, and often poorly functioning. My utility bill is absurdly high. *The maintenance staff is absolutely terrible. I was surprised by my multiple bad experiences because I had heard a lot of good reviews about R&B. The reviews are true for the leasing staff--not the maintenance. I've had some extremely serious issues that were not only problems that should never have come up but were also then not fixed right the first time. This same pattern of not actualy fixing things continued for other maintenance issues. Bottom line--maintenance is cheap. They do not want to put the money into properly maintaining their buildings and it's a constant battle just to get anything done (and then usually in a substandard way). *While the overall noise of the neighborhood is quite low, the floors/walls are quite thin, so you will hear your neighbors. *Laundry machines are old and do not wash well, so you'll probably want to take your laundry elsewhere. I really wanted to love this apartment. Everything seemed perfect when I was getting ready to move. However, my constant battle with trying to get major problems fixed, the utility costs, and location have made this a less than ideal apartment. I don't know if I would completely write off R&B because of this one apartment, but I would be much more cautious about renting from them again. When you visit the apartment, look at the doors, windows, etc. and see if you would also have a battle on your hands.

    Review 26 out of 96

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