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University Group

309 S 1st St, Champaign, IL 61820
(102 Reviews)
$530 - $1,195/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2.5 Baths

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3 Bedrooms

3 Beds, 1 Bath

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4 Bedrooms

4 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

University Group Reviews

(102)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Peter_C885

Resident 2022 - 2023

9/21/2023

security deposit appeal

Dear University Group: I hope this email finds you well. I am writing to discuss the deductions made from my security deposit for my tenancy at 1107 S Fourth, Unit 3 during the last academic year. Upon reviewing the itemized list of deductions, I noted… See More >
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    anonymous

    Resident 2021 - 2022

    9/8/2022

    Worst Landlord Ever

    They totally mess up with security deposits and treat students as dumb heads which they can rob of; While we cleaned out the apartment, after we move out they send us a bill charging $1,000 cleaning fee, carpet cleaning and painting (which are NOT ALLOWED… See More >
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      anonymous

      Resident 2020 - 2021

      9/14/2021

      My roommate and I were scheduled to live in one apartment and 1 month before our move in date they informed us that they are renovating that apartment and we had to move to a new unfinished apartment. We didn’t have furniture for a month… See More >
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        anonymous

        Resident 2021

        5/24/2021

        I am quite pleased with their maintenance team. They are very efficient in handling tasks. They are sound in doing their work. However, the door knock and walking over my floor causes a noise and unwanted attempt to open the door even if the door… See More >
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          anonymous

          Resident 2019 - 2020

          9/6/2020

          The University Group maintenance staff was great. They were quick to respond to a roof leak issue and cordial in demeanor. However, I cannot say the same for the managing staff. After the first roof leak everything in the apartment appeared to be in order.… See More >
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            jlucente

            Resident 2016 - 2018

            10/26/2019

            While maintenance is decent, they'll definitely screw you out of your security deposit. My roommate and I kept that apartment meticulously clean up until the day we left. We even hired a PROFESSIONAL CLEANING SERVICE to do one last thorough cleaning before leaving. Regardless of… See More >
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              anonymous

              Resident 2017 - 2019

              9/23/2019

              Pathetic service providers, once you are done with the lease they will put unnecessary charges on you, i was charged 900$ for cleaning etc. i would suggest NEVER to consider university group ever. They will not respond to your queries once they hear you complaining.

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                Victoria_V712

                Resident 2019

                9/6/2019

                I truly hope students and families will not give time nor money to University Group. We lived at the Apartments on Gregory by the IKE building, Sycamore Building 1111 1/2 3rd Street. Our apartment unit had cockroaches, inadequate air conditioning, poor appliances, and a very… See More >
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                  anonymous

                  Resident 2019

                  9/4/2019

                  DO NOT LEASE WITH THE UNIVERSITY GROUP! They are a ------ unprofessional --- company, and if you have a problem they will literally backend your ---- until they feel like dealing with it . They are criminals getting away with finessing college students because they… See More >
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                    salami.amin1986@gmail.com

                    Resident 2018 - 2019

                    9/3/2019

                    This review is about security deposit after moving out. One month after I moved out of the property I received a letter asking for money $400! I was expecting $495 refund. They made up very hogh fees like painting and wall repair and carpet cleaning… See More >
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                      Abdikerimova

                      Resident 2016 - 2019

                      1/3/2019

                      I have lived in a apartment managed by the university group since 2016. All I can say is that maintenance and staff are very helpful. All maintenance requests are done professionally. Staff members are very friendly.

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                        anonymous

                        Resident 2017 - 2018

                        9/5/2018

                        When I received the apartment the entire place was a mess, even though they were supposed to have cleaned it before I moved in. Paint was chipping, window blinds were grey with dirt (they are supposed to be white), the carpet was filled with hair… See More >
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                          jifuzhao@gmail.com

                          Resident 2015 - 2017

                          9/16/2017

                          Most terrible manager ever. When I move out, we have cleaned everything. But they still charge me $350 for cleaning with no explanation of why. Believe me, don't live there. They recently purchased a lot of apartments around the campus. They first thing they… See More >
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                            brynnev16@gmail.com

                            Resident 2017

                            9/12/2017

                            I have only been living in my apartment for a few weeks and have had to contact maintenance a few times for minor fixes (e.g., unclogging the tub drain, changing light bulbs). Almost every maintenance request has been fulfilled within 24 hours of its submission.… See More >
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                              Hunter Mickow

                              Resident 2015 - 2017

                              7/26/2017

                              Been renting for 2 years and about to start year 3 with the University group. Great company. Realty service is easy to deal with making several things quick and easy that could be more probematic with other companies. The maintenance service is very promt and… See More >
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                                anonymous

                                Resident 2015 - 2016

                                12/20/2016

                                Two washers out of four are always broken. No one tried to replace or fix them. The hall way is as dirty as it can gets. The furniture is from last century. I had power out one day and next day the water was also… See More >
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                                  anonymous

                                  Resident 2012 - 2016

                                  11/21/2016

                                  Do not rent with university group. The building I lI've in is 1107 s euclid. The walls are thin as paper and you can hear all your neighbors. The laundry has 2 washers and 2 dryers. One of the dryers hasn't worked in all 5… See More >
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                                    Baole

                                    Resident 2011 - 2016

                                    9/8/2016

                                    DO NOT RENT. The worst landlord ever. We rented 2 br townhouse. They charged us 1600$ for painting (>900$) and trash (450$ ridiculous).. although I spent several days for cleaning. Everything is clean, NO TRASH.… See More >
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                                      anonymous

                                      Resident 2012 - 2015

                                      1/15/2015

                                      Two years ago, as a sophmore, I moved into 58 John - it was fine, a little small, but you get what you pay for (2 bedroom). Overall I did not have any issues with the apartment- they had a resident manager, seemed like a… See More >
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                                        gardens2be

                                        Resident 2014

                                        10/5/2014

                                        NO! Gregory Towers south-facing apartments have HOLES IN THE BEDROOM WALLS that let rain in. You can't sleep in the beds or use the desks because of all the water. The carpet gets saturated and crickets move in. I am not kidding! Dirty bathrooms,… See More >
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                                          illinigirl1992

                                          Resident 2010 - 2012

                                          9/24/2013

                                          I lived at an apartment at The University Group for two school years and I have nothing but nice things to say about the company and staff. I did a lot of shopping around for the best deals on campus in Champaign and I… See More >
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                                            anonymous

                                            Resident 2012 - 2013

                                            9/23/2013

                                            Beware !!!!!!!!!!! do not rent !!!!!!!!!!!!!!!! worst place ever !!!!!!!!!!!!!!!!!! They ate up my security deposit, plus still say I owe 600.00 Said apartment was trashed, said carpet was not cleaned, said I didn't turn in my keys, plus some. Good thing I have receipts and Pictures,… See More >
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                                              anonymous

                                              Resident 2011 - 2013

                                              9/12/2013

                                              Ugroup has the worst reputation in Champain area. They try their best to steal your deposit. Their service are poor. And their staffs are very rude. Go to Tenant Union to request landlord complaint history before you rent an apartment. Avoid Ugroup!

                                                Review Author Icon

                                                ManiM1191

                                                Resident 2012 - 2013

                                                9/11/2013

                                                If possible, do not get an apartment with university group. They will take all you security deposit if they can. I left my apartment spotless and when i came back it was finally renovated. but they still decided to take $300 from my security… See More >
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                                                  anonymous

                                                  Resident 2013

                                                  9/11/2013

                                                  Do not rent from them! They took over from Barr Real Estate and were not any better. My main issue was the security deposit. As a lot of places go they took too much out of it for ridiculous cleaning. The… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    How is University Group Rated?
                                                    Based on 102 number of votes by renters, University Group is currently rated 2.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at University Group?
                                                    University Group is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    University Group is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at University Group?
                                                    University Group is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is University Group?
                                                    University Group is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    University Group is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at University Group?
                                                    University Group is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    What is the pet policy at University Group?
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Cats Allowed
                                                    Deposit: Required
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 1 Bath
                                                    4 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    University Group

                                                    March 2024

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                                                    Baths

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                                                    University Group is an apartment in Champaign in zip code 61820. This community has a 1 - 4 Beds, 1 - 2.5 Baths, and is for rent for $1,195. Nearby cities include Urbana, Savoy, Tolono, Mahomet, and Thomasboro.

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