Review History for anonymous

Wellington Place


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anonymous

Resident 2012 - 2015

7/29/2015

I reside in the apartments off of Duncan Road (nearly identical layout to the Newcastle apartments). My rent remained the same for my first 3 years here. New management came along and increased rent $50 for 2015-16 (the only notice I received was when I went to sign my lease renewal...how convenient). Advertisements in the office touted no market rate increases on the apartment's rent, yet when I pointed that out, I was given a nonsensical excuse as to why that didn't apply to my particular unit. In addition, the Internet services (which are currently "free" yet can be interrupted/disconnected at any time for messages to residents...a pain for those who may work at home) will be upgraded and will cost an additional $20 per month to use. Now that's a total $70 increase with no advance notice or option to bail out while maintaining current services. New management also has the tendency to approach maintenance requests rudely. For example, last fall, my wall AC/heating unit began to make loud noises, uncharacteristic for the unit since I had moved in. The staff-person tried to convince me that it was my fault. When I stood my ground and ensured that maintenance would come out, he actually had to replace the entire unit. He stated that another resident had a similar issue and that it sounded worse than mine (hmm, I wonder why... maybe it was their "fault" too?). Occurrences such as these have helped me solidify my decision to move next year. It's unfortunate, because the apartments were a great deal, but I cannot continue to deal with bad business and hand my money over like it's ok.

    Review 2 out of 2

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