What are noise levels like at Campus Pointe Apartments?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Campus Pointe Apartments?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Campus Pointe Apartments?

The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

What types of floor plans are available?

2 Beds, 2 Baths and 3 Beds, 3 Baths

Ratings & Prices for Campus Pointe Apartments, Charleston, IL

Renter Ratings

Noise	N/A
Grounds	1
Safety	2
Office Staff	1
Maintenance	1
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (38 Reviews)

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[email protected] • Resident • 2018 - 2020

10/19/2020

Please be aware of Campus-Pointe! They are robbing from their tenants in the daylight. I have lived on campus-pointe for two years, 2018 fall to 2020 fall. I paid my monthly rent timely. When I left the apartment at the end of June of 2020, I… See More

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Resident • 2019

05/06/2019

Living here has been one of the worst experiences of my life. Our power went out in half of the apartment and it took me calling them 3 times and finally just saying that half our apartment wasn't getting heated for them to come. They found… See More

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Saegan_P • Resident • 2018

11/29/2018

Unfortunately, I cannot give this apartment complex a good review like I was hoping for. The location, grounds, and apartment itself are very nice and well kept. However, the staff in the main office act as if they are above you and will not help in… See More

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Resident • 2016 - 2017

07/19/2017

For the most part, my experience at Campus Pointe was not too bad. The apartments were well kept up and the maintenance team was pretty on time. But the negative experiences I had, although not as frequent, far outweighed the positive. Most of the office workers… See More

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Ashpierro • Resident • 2015 - 2017

02/15/2017

The apartment is very nice inside. The workers are very friendly. One of the best places to live in my opinion especially in a college town.

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Resident • 2014 - 2016

12/07/2016

PLEASE, please do NOT rent from them. I rented from them for two years. My first year was smooth, not many complaints. Then, I resigned and made a huge mistake. They took me for granted. Maintenance took weeks to come in for a simple repair. The… See More

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Resident • 2014 - 2015

03/28/2016

I never write reviews, but I felt like this was a must...let's get started shall we? Anyone who is looking to move here, DON'T. The apartments are nice, but it's totally not worth the trouble. Their management team is comprised of the most rudest & nastiest… See More

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MSchroeder521 • Resident • 2010 - 2015

11/18/2015

After getting several Facebook notifications out of the blue about new reviews for CP, I would like to shed some light. As someone who has both lived and worked at Campus Pointe, I feel this needs to be said. The people in the office are in… See More

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advernardo • Resident • 2015

11/18/2015

Its a great place to stay as long as you don't have any problems with anything. They say they are going to do A LOT of things, but then don't do them. Just know that when they say their going to do the roommate preference, they… See More

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marissab91 • Resident • 2010 - 2013

11/17/2015

BEST place to live in Charleston! Very nice, furnished apartments. Maintenance came quickly to any issues. Pet Friendly and lots of activities to do. They truly care about their residents and make you feel at home! Washer and dryer and dishwasher in all the units was… See More

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Resident • 2014 - 2015

08/07/2015

Worst place EVER!! Do Not I Repeat DO NOT MOVE HERE.!!!!!! The staff is beyond rude. They say they will work with you since we are students but they DON'T.!! They say they'll send someone to fix something and they don't but complain when you don't… See More

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Landon09 • Resident • 2012 - 2015

08/03/2015

I have been living at Campus Pointe for 3 years now, and i love it! The apartments are really nice. They have issues just like any other apartment complex would have, but they take care of the issues within the day. I have never had an… See More

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Resident • 2013 - 2015

07/20/2015

Apartment seems nice at first but when you actually move in the problems start. The staff are horrible with communication and they are very rude. Make sure you're not late on payments because they will constantly threaten you about it. They also leave a note on… See More

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e74 • Resident • 2013 - 2015

07/16/2015

Campus Pointe staff is absolutely horrible. I advise everyone not to live there. They charged me 75 dollars after move out and did not contact me and they have all of my information. They decided to send me to collection without notification. I hope this company… See More

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Resident • 2015

06/22/2015

I had a mouse infestation when I moved in. They came to set traps but after resetting them (the old spring type) 3 times, the mice kept eating the bait without setting them off. I had to buy my own traps because the office refused to… See More

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dehall01 • Resident • 2014 - 2015

05/24/2015

The grounds are really nice as are the apartments themselves. I was very excited to move here. Some of the big selling points for me were: Furnished apartment, 24/hour gym and club house access, night manager, lots of parking, and giving that its further from the… See More

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Resident • 2014 - 2015

04/23/2015

I found the office employees very friendly. Always pleasant when I went in to pick up a package. However, I found the noise almost unbearable. Thinnest walls around. I was told there would be a night manager on duty (in the case of a noise complaint… See More

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Resident • 2010 - 2014

01/29/2015

After searching for reviews on here for an apartment complex I'm looking at moving into in Champaign, I decided to check out what people had to say about Campus Pointe. I lived there for 5 years. 3 while I was in college and even stayed for… See More

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ck_lovesmeg • Resident • 2013 - 2014

01/26/2015

Loved living here, I would recommend in a heart beat! Loved the staff, community, and experience. Plus, free tanning, prizes and games each month, and an safe environment to live in.

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Karesha • Resident • 2014

02/05/2014

I just moved out of Campus Pointe at the end of December. I lived there 1 1/2 years and just loved it. I had my own bathroom and walk-in closet. The fitness room is open 24 hours and is always clean. The people in the office… See More

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Resident • 2012 - 2013

01/03/2014

I currently live at campus pointe. Honestly this is the first experience i have had with apartment living and they have made it a HORRIBLE one. First of, people in the office are not friendly to you unless u are just signing a lease with them… See More

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VeronicaVan • Resident • 2012

01/26/2012

I had a terrible experience here my junior year at EIU. They are only helpful if when you sign your lease. After that, they won't call you back. It is so loud here. I have people above me and next to me keeping me up all… See More

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almcnulty • Resident • 2012

01/19/2012

I love the management here! It is always clean, the office staff is always very helpful and respectful. I have no regrets choosing this apartment community. The apartment is cozy and is like my home! See More

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Resident • 2012

01/18/2012

Campus pointe is a place where I am feel at home and safe. I am a student here in Charleston and when I was looking for a place to rent, campus pointe was the place for me. I have my own bathroom and a big kitchen… See More

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alk18t • Resident • 2011 - 2012

01/14/2012

I have lived at Campus Pointe for almost a year and I really enjoy it. The apartments are very nice and taken care of. The people in the office are all sincere and nice. Even when you do not understand something they take time to explain… See More

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•

Updated Review

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Manager

Leasing:

NOW LEASING FOR SPRING AND FALL 2017! Campus Pointe Apartments: where student living is perfected! You're going to love your new place. Make apartment living easy by residing here: your rent includes cable, internet, trash & water, tanning and so much more! We even offer a free shuttle service to EIU. We have two and three bedroom apartment homes available. Roommate matching is a plus! We even have a financial aid deferment program!