GOOD:
-Really great location.
-Maintenance and repairs are generally performed quickly.
-Maintenance staff is really friendly and nice.
BAD
- 21 open building violations with the city as of 7/31/2015. Many of these are over a year old.
- The building uses a 3rd party (AUM) to bill for utilities such as water, trash, and heat. Their late fee is exorbitant, and combined with a very short deadline, I often end up paying about 2x as much as the bill was in the first place. On top of this company charges a "service fee" that is at times as much as 25% of the bill.
- My rent has been raised close to 10% every year. One year I caught them advertising my unit online for over $1500/year less than what they wanted to charge me. This results in high resident turnover. 2 years later I'm now paying about 20% more than I should be for a comparable or better apartment, but my circumstances forced me to stay.
- Expensive parking. I haven't heard of any building in Chicago (even in the loop) charging more for parking than this one.