We rented an apartment for 5 days on a family trip to Chicago. Excellent location. Clean and comfortable apartments. The best of all is the personnel. We han a problem with a set of keys that was not related to the apartment management and all the staff was very helpful and friendly trying to help us fix the problem. The concierge, David, the maintenance guy, Sal, and even the manager got involved trying to help us and they Kent on trying until they solved the problem. My family and I are very thankful to all of them for their commitment and their professionalism. It is a great place with great people working in it.