From sales to concierge, I can't say enough about the outstanding customer experience I received and continue to receive on a daily basis. I had just moved here from Denver and coming straight off an 18 hour drive with a trailer..I had no idea what to expect! Susan, was the first to greet me and immediately dropped everything to help me make sure I was able to quickly move everything in before rush hour. She immediately made the impact on your staff and she is the reason my move in day was much smoother than I hoped! Even though it's been a week I see her smiling in the early mornings when I leave for work and always says good morning! She really went out of my way and still goes out of her way for me and other people I see! Maura and Matt, were the individuals who helped me with the virtual tour..because I couldn't leave Denver due to work and the preparing of moving. Maura was so consistent and extremely helpful with anything and went over the top! Needless to say, it an easy easy decision to choose 465 and it was because of her..and I told her this face to face. When Maura was not in the office Matt was immediately available to respond to my messages. Then you have jawan and Maurice who works from 3-11 during the week, which I will remember his name next time! They are always welcoming either on the weekends or if I come in late at night, and it's nice to always have a conversation with them and they will go out of their way to see how your day was or help you with packages. Jennifer, always has a smile on her face and asks about your day..even if you're leaving for work and her shift is just ending! I know that is only a few of the individuals and I am sure I will have the pleasure of meeting more staff members down the road!
465 North Park Manager01/17/2019
Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Maura McHugh Sales and Marketing Associate