| Number of reviews in the past 365 days | 2 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 2.5 days |
Arkadia West Loop
765 West Adams Street, Chicago, IL 60661
765 West Adams Street, Chicago, IL 60661
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Arkadia West Loop
765 West Adams Street
Chicago, IL 60661
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (22 Reviews)
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AVERAGE RATINGSee Rating Breakdown
Noise
Maintenance
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Resident • 2020 Recommended
Updated 03/26/2020
Reviewed 03/26/2020
We've been living in Arkadia since 2015 as one of their first residents. I guess we some of the OGs. The staff is so friendly and maintenance is extremely helpful. The building itself although fairly new already has some issues with cracking in its ceiling and… See More
Arkadia West Loop Manager28/28/2020
Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . If you ever need anything else from us, please feel free to give us a call or stop by. We strive to deliver an excellent experience, and are glad you found this to be the case. Take Care, Paul Hamming General Manager
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Resident • 2019 Recommended
Updated 11/08/2019
Reviewed 11/08/2019
I have been a resident at Arkadia for a little over a year and absolutely love it! The only downside is I live on the east side on the 10th floor and the express way can be really loud. Also I can't sleep with the HVAC… See More
Arkadia West Loop Manager11/11/2019
Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! Warm regards, Paul Hamming, Assistant General Manager
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Verified Resident 620416 • 2018 - 2019 Recommended
Updated 03/27/2019
Reviewed 03/27/2019
Fantastic place to live with great staff and affordable pricing. Location is perfect and the entire city is accessible at ease. Would highly recommend Bozzuto and this building specifically. Very professional and friendly environment, taking into consideration the staff and the residents. See More
Arkadia West Loop Manager28/28/2019
Dear Arkadia Resident, thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you, and have a fantastic day! Best, Debbie Lam, Property Manager
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Verified Resident 620414 • 2018 - 2019 Recommended
Updated 03/27/2019
Reviewed 03/27/2019
It has been an amazing experience so far. The community is so nice and the complex itself has great amenities. They have a lot of activities that bring the community together which I think is great. If you ever need anything the staff is always willing… See More
Arkadia West Loop Manager28/28/2019
Dear Arkadia Resident, we are so happy to re We strive to deliver an excellent experience, and are glad you found this to be the case. ad such a great review about Arkadia West Loop! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best, Debbie Lam, Property Manager
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Verified Resident 606778 • 2018 - 2019 Recommended
Updated 02/21/2019
Reviewed 02/21/2019
Everything has exceeded my expectations. I absolutely love it. I really have no complaints. I feel safe, the staff are helpful, no long waits for the elevators, my apartment has held up really well the past 6 months, parking garage is very convenient. See More
Arkadia West Loop Manager25/25/2019
Dear Arkadia Resident, we always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at Arkadia West Loop! Thank you so much again for your feedback! We hope you have a great day! Best, Debbie Lam, Property Manager
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Verified Resident 596185 • 2016 - 2019 Recommended
Updated 01/23/2019
Reviewed 01/23/2019
I really love living in Arcadia towers. The building is kept very clean and the staff is friendly and accommodating. I love that the property is also updating the common areas and amenities without increasing my rent. it shows the level of customer service that they… See More
Arkadia West Loop Manager28/28/2019
Dear Arkadia Resident, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . We are so happy hear that you are enjoying the common area renovations. Thank you so much again for your feedback! We hope you have a great day! Best, Debbie Lam, Property Manager
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Verified Resident 593998 • 2018 - 2019 Recommended
Updated 01/17/2019
Reviewed 01/17/2019
I really liked the girl who I originally signed with but once the propoerty got bought no one contacted me and they tried to jack up my rent by making me sign a new least I did not agree too. Since moving in it's been fine… See More
Arkadia West Loop Manager28/28/2019
Dear Arkadia Resident, we always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at Arkadia West Loop! Thank you so much again for your feedback! We hope you have a great day! Best, Debbie Lam, Property Manager
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Verified Resident 593525 • 2018 - 2019 Recommended
Updated 01/16/2019
Reviewed 01/16/2019
Convenient, clean, quiet. Maintenance is always on point. Management is supportive. Really only staying in the area short term, and although rent is a little pricey, was willing to stay in a nicer part of Chicago for the one year, didn't know when I was coming… See More
Arkadia West Loop Manager17/16/2019
Dear Arkadia Resident, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . We hope you have a wonderful day! Best, Debbie Lam, Property Manager
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Verified Resident 585639 • 2018 Recommended
Updated 12/20/2018
Reviewed 12/20/2018
Love the location, the amenities, and the view. The staff is extremely helpful and the apartment itself is beautiful for the price. Having a gym in the building makes mornings so much easier, and having a pool makes the building perfect for entertaining. See More
Arkadia West Loop Manager22/22/2018
Dear Arkadia Resident, we strive to deliver an excellent experience, and are glad you found this to be the case. Thank you for the great review! Best, Debbie Lam, Property Manager
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OVERALL SCORESee Rating Breakdown
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Verified Resident 575130 • 2018 Recommended
Updated 11/25/2018
Reviewed 11/25/2018
Overall our experience at this property has been rewarding. We enjoy the privacy and serenity of the building. The decor is vibrant and modern and the amenities are great. Management will often provides treats and arrange activities for the residents, which I feel is awesome. See More
Arkadia West Loop Manager26/26/2018
Dear Arkadia Resident, Thank you so much for your feedback!We strive to deliver an excellent experience, and are glad you found this to be the case. We hope you have a great day! Best, Debbie Lam Property Manager
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Verified Resident 574011 • 2015 - 2018 Recommended
Updated 11/21/2018
Reviewed 11/21/2018
I moved in to the building within a month of it??™s opening. Lots of people have come and gone, but I have loved living here. The staff is always personable and lovely. The switchover from Lincoln to Bozzuto seemed a little bit clunky and caused some… See More
Arkadia West Loop Manager26/26/2018
Dear Arkadia Resident, Thank you again for taking the time to let us know how we did. We hope you have a great day! Best, Debbie Lam Property Manager
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Verified Resident 560075 • 2017 - 2018 Recommended
Updated 10/21/2018
Reviewed 10/21/2018
Moved in December 2018. Some issues with the fridge at first. I like it here. Like the staff and feel safe. Close to work. The thermostat is confusing with no manual. I wish I could open my window with a screen for fresh air. I wish… See More
Arkadia West Loop Manager27/27/2018
Dear Arkadia Resident, we really appreciate your positive star rating!I would love the opportunity to discuss your desire for shade by the pool and the UPS and FedEx drop off at Arkadia. Please feel free to reach me at 312.454.5001 or email me at [email protected] Thank you so much again for your feedback! We hope you have a great day! Best, Debbie Lam Property Manager
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Verified Resident 558312 • 2018 Recommended
Updated 10/17/2018
Reviewed 10/17/2018
Great so far! I have only lived her for about I love the amenities! I think the front desk staff is awesome! I love the interior of my apartment, the size of the building, and the views! The only suggestion would be update the gym and… See More
Arkadia West Loop Manager27/27/2018
Hi Arkadia Resident, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Best, Debbie Lam, Property Manager
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Verified Resident 545986 • 2018 Recommended
Updated 09/20/2018
Reviewed 09/20/2018
Exceptional staff, both the front office and maintenance are extrmemely professional and helpful. The building itself is beautiful and my apt is brand new and clean. Amenities are great and love that it feels private as there??™s not a ton of people occupying the space at… See More
Arkadia West Loop Manager09/09/2019
Thank you so much for the positive review! We hope you have a wonderful day! Best, Debbie Lam Property Manager
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Verified Resident 545953 • 2017 - 2018 Recommended
Updated 09/20/2018
Reviewed 09/20/2018
It??™s a well maintained property at a great location. With a friendly staff. I have been satisfied during my residence here. The amenities are also very well maintained. The building is run smoothly be it packages or elevators. The staff is always helpful with any problem… See More
Arkadia West Loop Manager09/09/2019
Thank you much for leaving us this awesome review! Best, Debbie Lam Property Manager
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Verified Resident 545920 • 2018 Recommended
Updated 09/20/2018
Reviewed 09/20/2018
From the moment that I toured here at Arkadia, I knew this was the kind of place I wanted to live at. The professionalism of the staff, friendliness and cleanliness is unmatched. The link between the amenities and the location in Chicago creates a prime place… See More
Arkadia West Loop Manager09/09/2019
Thank you so much for the wonderful review! Best, Debbie Lam Property Manager
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Verified Resident 531754 • 2018 Recommended
Updated 08/23/2018
Reviewed 08/23/2018
My experience at Arkadia has been outstanding! Great location and apartment layout, nice amenities, cool people (and a ton of cute dogs!), friendly and responsive staff. It's a great place to be after a long day at work! See More
Arkadia West Loop Manager29/29/2018
Verified Resident, thank you for sharing your positive experience! We always strive to provide top quality service to every resident, and are pleased to hear that you are enjoying your experience here at Arkadia West Loop! Best, Debbie Lam, Property Manager
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Verified Resident 528763 • 2018 Recommended
Updated 08/17/2018
Reviewed 08/17/2018
Everything we would want in an apartment community. The staff is great and professional. All service requests are performed in a timely manner. The amenities are great! Our move in process was a breeze. They blocked off a time for the service elevator, so we were… See More
Arkadia West Loop Manager29/29/2018
Verified Resident, thank you so much for your high rating! We strive to deliver an excellent experience, and are glad you found this to be the case. Best, Debbie Lam, Property Manager
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Verified Resident 516606 • 2017 - 2018 Recommended
Updated 07/21/2018
Reviewed 07/21/2018
The experience at Arkadia Tower has been great. I moved in December 2017 and since then we had a change in management. I appreciate the changes the new management has made, they are also pretty laid back. The amenities at this apartment are great and you… See More
Arkadia West Loop Manager28/28/2018
Dear Arkadia Resident, we strive to deliver an excellent experience, and are glad you found this to be the case. If you ever need anything else from us, please feel free to give us a call at 312.454.5001 or stop by. Have an awesome day! Best, Debbie Lam, Property Manager
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OVERALL SCORESee Rating Breakdown
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Verified Resident 516144 • 2018 Recommended
Updated 07/20/2018
Reviewed 07/20/2018
The logistics prior to moving in were a little difficult with miscommunication, however, once moved in it's been great! The building is very clean and feels safe. The amenities are great and the staff are friendly. See More
Arkadia West Loop Manager28/28/2018
Dear ARkadia Resident, I do apologize for the rough start at Arkadia West Loop. Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . Best, Debbie Lam, Property Manager
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Verified Resident 506559 • 2018 Recommended
Updated 06/28/2018
Reviewed 06/28/2018
The amenities are great! The staff is lovely. If there is ever a maintenance issue they come the next day. It??™s the small things too - the blinds, the doors, the floors are all great quality and we really appreciate that. See More
Arkadia West Loop Manager02/02/2018
Dear Resident of Arkadia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Best, Debbie Lam, Property Manager
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Verified Resident 503242 • 2017 - 2018 Recommended
Updated 06/21/2018
Reviewed 06/21/2018
It has been a fabulous year of living at this property. I have made great use of the gym and 6th floor amenities. I would definitely recommend this property for a fun apartment for a year or few years. See More
Arkadia West Loop Manager01/01/2018
Dear Resident, we really appreciate your positive star rating! We strive to deliver an excellent experience, and are glad you found this to be the case. Your recommendation means so much to us and we're so happy to have earned it. Thank you, Debbie Lam Property Manager
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Leasing:
Discover the pinnacle of luxury living at Arkadia West Loop. With 360 degree views of Chicago, 24,000 square feet of roof deck amenity space, 19 unique layouts and a transit score of 98, you?ll discover the perfect base between work, life and play. Each apartment offers a chef-inspired kitchen with white quartz countertops, two-tone cabinetry, stainless steel appliances, in-home washer and dryer, wide plank flooring and oversized walk-in closets. From the studio to the three-bedroom layout, you?ll enjoy modern aesthetics, open spaces and dramatic city and sunset views. Comfort and caring have never been so in sync?with our apartments designed to bring sustainable luxury to your everyday life. Harmony is coming home to all your favorite things in one place at Arkadia.
Questions & Answers (1)
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Please allow up to 24 hours for your answer to be visible to the public. I noticed some people rated noise 3/5. Could anyone state what the noise issues are? Thank you
blondeshell · January, 06 2019 · 1 answerType your answer:
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Hello, thank you for your recent inquiry. I would love to answer your question more in detail. Please feel free to call me at . Best, Debbie Lam Property Manager
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Arkadia West Loop is an apartment in Chicago in zip code 60661. Nearby cities include Hines, Cicero, Oak Park, Elmwood Park, and Forest Park. 60606, 60607, 60603, 60654, and 60699 are nearby zip codes.
