Aston Chicago Apartments

Good Morning Javon, I wanted to thank you for your positive review and I am so glad you are happy to be here we are equally happy to have you as a resident. These types of messages really influence our days in a positive way so sincerely, thank you! In regards to the Men's steam room. We have made (2) repairs in the last couple of weeks that was should have stopped the issue we are having in the Men's steam room. We have two companies taking a look at things and just waiting on the other engineer to confirm their findings because it has been a process of elimination and we want longevity in the repair. I hope we will be up and running very soon as in this week or next. Thank you for your patience. Carissa Vera Community Manager

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Warmest Regards, Carissa Vera Community Manager

Kapil Parashar, thank you for sharing your positive experience with Optima Chicago Center and the 5 Star rating! We love to hear how much our residents enjoy the location of the building and how much the Streeterville neighborhood has to offer our residents. Thank you again for leaving us this response! Sincerely, Joshua Stephens, Community Manager Optima Chicago Center 312-527-0800 [email protected] Read Less

Thank you for taking the time to provide us with your feedback about your living experience at Optima Chicago Center. We value you as a resident of our community and are happy to hear that you enjoy your apartment home. I recently spent time with the building engineer and the maintenance team to ensure that we are providing the attention necessary to keep our common areas and amenities clean and in good working order. It is my expectation, and my promise to you, that you will see immediate improvement. If you ever come across anything that our team might have overlooked or that you notice needs our attention, please don't hesitate to stop by the leasing office, call us, or email us. We want you to love living at Optima Chicago Center, and our team will do whatever it takes to make that happen. Thank you for continuing to be a valued resident of Optima Chicago Center. Joshua Stephens Community Manager 312-527-0800 [email protected]

Rajaindra, Thank you for taking the time to provide us with your feedback about your living experience at Optima Chicago Center. We value you as a resident and are happy to hear that you enjoy your apartment home. Also, we understand how your feedback helps prospective residents understand what living at Optima Chicago Center might be like for them, so we want to thank you for providing your insight. I understand your concerns about the elevators and the lack of range hoods in the kitchen. I know how important the ventilation can be for someone that enjoys spending time in the kitchen, and I apologize we don't have those in our apartment homes. And I apologize for the delay at time with the elevators. When residents are moving in or out of the building, they do that in one of the guest elevators, which leaves us with 3 elevators in full service. We try to minimize the impact to our residents by not reserving the elevator before 9am or after 6pm so that all 4 elevators are available during the busier times of the day. If there is ever anything that needs our attention or that you would like to share with our team, please don't hesitate to stop by the leasing office, call us, or email us. We would love to assist in anyway possible to ensure that we are providing you with an excellent living experience. Thank you for being a valued resident of Optima Chicago Center. Joshua Stephens Community Manager 312-527-0800 [email protected]

Thank you for taking the time to provide us with your feedback about your living experience at Optima Chicago Center. We value you as a resident of our community and are happy to hear that you enjoy your apartment home. I noticed that you your upcoming lease renewal that was going to happen in the later part of this year, and I wanted to make sure that our team worked with you to meet your expectations with regards to your renewal. I hope that you decided to renew with us so that we would have you as a resident at Optima Chicago Center for at least another lease term. If there is anything that you would like to discuss or that needs our attention, my contact information is below. I would love to assist in anyway possible to ensure that we are providing you with an excellent living experience at Optima Chicago Center. Joshua Stephens Community Manager 312-527-0800 [email protected]

Thank you for taking the time to provide us with your feedback about your living experience at Optima Chicago Center. We value you as a resident of our community and are happy to hear that you enjoy your apartment home. If there is ever anything that needs our attention or that you would like to share with our team, please don't hesitate to stop by the leasing office, call us, or email us. We would love to assist in anyway possible to ensure that we are providing you with an excellent living experience at Optima Chicago Center. Joshua Stephens Community Manager 312-527-0800 [email protected]

Thank you for taking the time to let people know what you think of our community!!! I will be glad to share your kind words with our team!! Warm Regards, Jeff