After 2 years of living here, my lease cannot end soon enough. I love my apt, my view and the customer service I had when I moved in. I chose Onterie(now Axis) because the staff was nice and professional. Whenever I had an issue, they listened and always felt like you were welcome when you stopped in. Since the new manager, -----, who introduced herself in the review dated 6/3/13, has taken over -it's been horrible. She is rude, condescending and unprofessional. Any issue that comes up, she blames the previous manager and her attitude is "if you don't like it, then move." Not a problem. I am. There are plenty of apartment communities that have just as nice apartments with views but would be happy to offer good customer service to their residents. Unfortunately, this is not one. Do not move here unless you liked to be talked down to.