Review History for anonymous

Axis


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anonymous

Resident 2022 - 2023

4/6/2023

worse place i've ever lived

i've seen flyers circulating: 0) i got stuck in an elevator once. just the other day, 9 people got stuck in elevator 1) we lost a $1000+ item from the mailroom (very obviously a laptop from the box). 2) we were told there would be luxury items, when there weren't. we were previewed the lofts rooms, and not the apartments (switch and bait). we had to replace all kitchen appliances in kitchen. 3) my electric bills in the winter are $450+/month to stay warm. The electric bill is so high because the heater/ac units are very old and inefficient. 4) the heater/ac units are not installed properly, so that the entire floor is loaded with electrostatic discharge when they are on, as they essentially seem to be van de graff generators. If you have electrical equipment (like I do) this can be a serious issue. 5) pool: i went swimming once, and got a cold the very next day. Pool is just loaded with chlorine in hopes to keep it clean. it's sloppy and disgusting at best. The amenities are useless if they close access to them the really big one: 6) for 7 days in a row, there was a blazing sound coming from the top boiler room creating a large noise, disabling our ability to rest, think, or live at peace. Mark (building engineer) refused to help in the beginning, yelled at me on the phone for "monoplizing his time". Group Fox management is MIA. Drake and his colleagues have been advised to ignore me, as a management decision has been made to have a premium customer (paying $3600+/month) suffer for days on end. We called 311 (chicago non-emergency police) 3x, and complained to BBB. emailed attorney general as well. the environmental inspector visited Axis, we do not know yet if fines were involved. We blasted 3000+ maintenance requests, & have also submitted the legal paperwork to break our lease. For the record.. if the staff were genuinely polite, nice, and understanding, I would not complain. What really made these things worse is that the staff were rude, condescending, unprofessional, dishonest, and careless

    Review 1 out of 69

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