Review History for anonymous

Chestnut Place Apartments


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anonymous

Resident 2012 - 2016

1/31/2016

After living here for a while, I am left with the feeling that residents are afterthoughts to management here. There have been a couple of times when management, with almost no notice, told residents on the floor they were going to leave all the apartment doors wide open all day to work on hallway maintenance. Not unlocked- wide open! Definitely not easy to deal with if you have a dog. Suddenly you're scrambling to lock up the animal or kennel it. They said they would have an employee hanging out in the hall all day to watch the apartments, but that's little comfort when the staff is constantly turning over and strangers often appear at the security desk. Also, the new management came in, stripped away previous free amenities, and rents began skyrocketing. Water/gas/heat are not covered in your rent like in most modern apartments, so you have to factor an additional bill for those. They seem to want to charge luxury apartment rates, but this building lacks what all the other buildings in that price range have. They are making lots of cosmetic changes, but that's like lipstick on a pig. This building has no central heating, no central air, no free heat/air/water, no swimming pool, no rooftop sundeck, etc. It has a wall unit for heating and air, like a motel room, but it doesn't work as well as I'd like. Summer sometimes brings dripping water from the unit. In winter, it can't seem to keep up on cold days. Many days, I believe you could hang meat in the bedroom and it would work just fine as a refrigerator. Now, a new insult to residents has come. They are moving the door on the building. (Just another cosmetic change.) So, just this weekend, they told residents we ALL had to change our address. Change our address!?! This is a massive, massive inconvenience for hundreds of people, and for no good reason, but I really don't think the management cares. Your needs as a resident seem to come last here, far behind the corporate owners' desire to make the cosmetic changes that will allow them to charge more than the apartments are worth. Once we get done changing our address with work, friends, family, insurance, medical, etc., I guess we better hope they don't decide to move that door again.
    Manager

    1/17/2018

    Chestnut Place Apartments
    I'm the new manager here at Chestnut Place, and I'm sorry to hear that you had a negative experience during our renovations. The renovations you describe in your review are now completed, and have greatly improved the building and resident experience. If you are interested in discussing the changes in the building or any outstanding concerns you have, please contact me at 312.280.8007 or whernandez@chestnutplace.com. -Wendy Hernandez

    Review 4 out of 40

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    Chestnut Place Apartments

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