In the 1.5 years I have rented from Dimensions Management on Clark, the staff has consistently been rude and unhelpful. (Sean Rios is particularly rude and unresponsive.) It is obvious that their goal is to continue collecting rent but avoid spending money on the upkeep/maintenance/repair of the building. In their commitment to this goal, they come up with far-fetched explanations about why they cannot perform most repairs. They will not hire experts (e.g. plumbers, electricians, etc.) to perform repairs, but instead rely on one catch-all handyman to apply a cheap fix to problems.
I have reported the following problems with my apartment in 1.5 years, none of which have yet been repaired:
-Very low water pressure in the shower.
-Lukewarm, rather than hot water in shower.
-Radiators which clang extremely loudly (have to wear earplugs to sleep).
-Front door to building no longer locks; door jam is falling apart.